utsavsarees.com Consumer Complaints & Reviews
SRK-1 on 2011-02-26
I deserve this. I ignored all of the negative comments on the net, warnings from friends and went and paid a ransom to these people. What a business ? You show a beautiful product and tempt me with 'want this ? want to buy this ?', and I say 'Yes, I want it, here is the...
HI, I placed order with Utsav (on 18 June 2010) on their website http://utsavsarees.com/ of 149.00 dollars for woman’s traditional apparel.I ordered their items only because of their express delivery option (which says ships in 2 to 3 days). because my in law’s were visiting me...
Hi All, Did you ever wonder why they need 1 month time to ship any item? Its hard to believe that its takes more than a month time to make a saree or stitch a dress! I think there is something else. They charge your credit card as soon as you place an order and they wouldn't ship...
Oreder the product on Feb 1st for my moms birthday on March 15th. Clearly told them that i want it by march 15th and followed up up to 5 times. On March 7th I receive an email saying the product is damaged and that I could select an alternate product but I wanted my money back. I have not got my product or refund till date!!!
This has to be one of the worst companies to ever place an order with. They delay orders, do not issue refunds and their staff uses SEO to push other complaints against them down. You should never order from them. The quality of the products is absolutely horrible. If you try to ask for your money back, they will refuse.
I have read some negative feedbacks about Utsav, what shall I make of them? To err is human. With so many orders being shipped, errors cannot be eliminated altogether. But yes we try to learn from each mistake and try to improve our products and services based on customer...
Amy Singh on
I ordered 5 sarees from this seller from their website on March 23rd, 2009. As of October 28th, I have still not received one of them. I have been in contact with the revolving door of customer service people via email and they will not refund me, send me another saree, or at this point...
My sister and I have purchased some sarees from utsazsarees.com which promised 21 days delivery. After 25 days, we have emailed them and complained that the status is the same which is "order in process". Utsaz customer service replied that they did not get any information from Oder...
I have been trying to access their website for over a day now and i keep getting the "page load error." I have emailed but there has been no response. could you please look into this? other people are having the same problems. Also, i have ordered from them before and they are great. they are NOR FRAUD. Whoever said that is nonsense.
UTSAV SAREES ARE THE BIGGEST CHEATERS.I STRONGLY SUGGEST NOT BUY ANY THING FROM THE UTSAV. I made order for three dresses a two months ago. They have send to me only two dresses till now and that too with such a bad stiching i have ever seen. The dresses which i have received doesn't...
The salwar kameez /saree blouses were not stitched properly. The worst stitching ever. The quality of customer service is bad. You have to harras them for an answer. I don't trust them to refund my money ever. The one saree I recieved was substitute item 3 because they are good at...
Annie Adyeee on
I am very happy with Utsav Sarees, All the product are very beautiful I always suggest others to shop at www.utsavsarees.com but I am very angry with their customer service their talking behaviour is not so good. They should try new experienced team for customer service. I have more...