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usps.com Consumer Complaints & Reviews

USPS / Passport Renewal process

Re
Reviewer33701 on 2016-02-08
Call called to make an appointment at the USPS at 10431 Motor CIty Dr. Bethesda MD 20817. I asked what forms I needed, if a picture can be taken on site for + $3, and if a credit card can be used. I arrived on time at 10:45 AM 2/8/2016. The form was correct, but they didn't have film...

United States Post Office / Postman doesn't deliver my packages if they don't fit in the mailbox!

Ge
GeeN on 2016-02-02
I've been complaining for over 1 year about this post lady that doesn't like delivering packages because I live in a big building. I live on the ground floor and every time I order something she leaves a receipt for me to pick it up! It's been over 1 year and she is still doing the same...

USPS / Tracked my package into their black hole...

Re
Reviewer35054 on 2016-01-12
I mailed a package (tracking #: 9534611127075362428693) on December 28th and it arrived to the Bell Gardens facility on December 29th. The Expected Delivery Day was January 4th, 2016. It is now January 12 and I have not heard anything. I called the three phone numbers I found online during...

USPS / Poor service and most inefficient Post Office

Re
Reviewer55906 on 2015-12-14
Michelle, the "Post Master" at the Dillon, CO Post Office is managing the most poorly run Post Office. Lines are consistently long in this Post Office and are not handled efficiently. Over 85% of the residences this Post Office serves are forced to rent a Post Office box because they...

United States Postal Service / Package travels 1,150 miles in wrong direction!

Fl
Flys4Fun on 2013-04-30
I mailed a package from Lindsborg, Kansas to California on April 22nd 2013 to the correct address. The package went East 385 miles {not West} to DES MOINES, IA 50395 Depart USPS Sort Facility where it sat for 3 or 4 days. Then it was sent 190 miles to Kansas City. Once at Kansas City it...

USPS / The non-delivery of products

Li
liubokings on 2013-01-07
I am a online buyers from Apple's official website, I bought a a apple 5 phone, and asking USPS to forward them back to me in China. Logistics Single No.: EE975728485US。 I chose the USPS expedited express carrier is worth U.S. $ 649 Apple phone 2012/12/14 rounds of the goods, today...

Usps.com / This has to be the WORST Post Office in the country by far

Fr
Froke on 2012-09-11
This has to be the WORST Post Office in the country by far - Sandy Creek in El Paso, Texas!!! Constant problems at this place and an ATTITUDE from the staff. Then you escalate something and it goes to this Margie person, what an awful "I could care less about you" attitude! Margie i...

Usps Ypsilanti Township (Mi) Bracnch Post Office / USPS Ypsilanti Township - Den of Thieves

Lu
lute1812 on 2012-06-02
I'm was setting in limbo on Saturday (5/26) at 11 AM with a Saturday GTD redelivery confirmation of a perishable item (4 trees) and can't verify ANYTHING, the USPS website service displays that my packages were delivered the prior day that were paid for as 2-day priority mail...

USPS / Mail loss

Be
Bere2 on 2011-05-15
I letter was mailed to me on 24 March 2011 (Acceptance TUCSON AZ 85704 03/24/11 1:05pm).Label Number: LJ35 8767 545U S. I complained and they just reacted: ...there is no sure way of determining what may have happened. With the large volume of mail moving through our network each day, it...

us postel office / st john pl post office in brooklyn nyc is a scum

Ia
iamwaiting on 2011-04-19
I been wait for a check to come in the mail it.it was sent off on 3.14.11 it is now the 3.19.11 and I still haven't got it yet its only coming from oklahoma city to new york city shit.I have got things from trinidad in 3 day so what's the problem with this? iam going to keep...

Usps Customer Service Line / RUDE AND NON HELPFULL AGENTS

Ac
ACC425 on
DONE EVER EVER SEND THRU USPS I CALLED TO COMPLAINT ABOUT AN EXPRESS INTERNATIONAL LETTER 3-5 BUSINESS DAYS WHICH THE CHARGE YOU ALMOUST $30 DOLLRS IS BEEN 2 WEEKS AND NOTHING ! ALL THEY SAY IS "THERE IS NO WARANTY" "IT TAKES MORE TAME FOR CUSTOMS" WE DONT OFFER MORE INFORMATION FOR THAT...

Usps: Charles A. Hayes Postal Office / POSTAL THEFT

Mi
I have two unresolved issues with the Charles A Hayes Postal Office located at 74th & Exchange in Chicago, IL. I have two packages sent consecutively that I have yet to receive and no one can seem to tell me where they have disappeared to. The first item tracking # i...

Usps / Express Mail International / No delivery, no responsible, cheap fake service

Ma
matros9 on
I have never thought about the possibility of paying for such a bad service in usa, but after trying to send some packages to South America, I know that one of the worst services I've pay for in my life is: USPS - Express Mail International Service. They charge me a total cost of US$...

US Postal Service Fair Oaks, CA / Express Mail overnight guaranteed

Po
Express Mail Overnight Guaranteed it reads in large print. When you go online to find postage between the 2 zip codes it tells you the delivery commitment is one day. I had some product shipped I needed desperately the next day. It wasnt there the next morning. So I called the CS post...

USPS / Parcel Send from United States to India

Pa
Pawan on
Hello friends, I have send an i-pod to Surat, Gujarat, India via United State Postal Servcies from Los Angeles, CA, US as on 20th July, 2010. The Customs form number is LC279173270US. Its almost 2 months that day and the parcel is not yet received yet. I have called USPS 100 times but no...

USPS / Insuffient tracking information

Sh
I am very angry at USPS!!! They're tracking information is insufficient and lacking! My package was scheduled for shipping on July 20. I have no clue as to when it got shipped. Eight days later I went back to USPS to track my package and it stated that at 2:00 p.m on July 28 it left...

USPS / Do not use them if you want your packages delivered

So
Somany on
Prepaid services via website or Paypal I use this service and pay over $400 weekly in postage for items shipped from my business, but for the past 4 or 5 months I have been have problems with items not scanned and no tracking information shown on website, it's like i pay for the item...

USPS / Their employees are lazy and demonstrate poor people skills

Ta
Tagilee on
I recently moved from Maine to Florida and have to say that Florida USPS totally sucks. For the most part, these employees in Florida are lazy and demonstrate poor people skills. The mail may or may not be dispersed with on time. In Maine, all mail is one day. Down here, it varies from...

USPS / USPS is so incredibly disappointing

Fu
Funky on
USPS is so incredibly disappointing. Unlike UPS or Fedex, they will NEVER leave a package with your neighbor and/or super, or anyone else you may trust. I made an online purchase because I didn't have time/want to go to the store. They made a delivery attempt on 01/21/10, and on the...

USPS / Lied to me and refuse to deliver my packages in a timely manner

Os
Osmarke on
Last 2 places I've lived they have lied to me and refuse to deliver my packages in a timely manner. Lately this has been what's been pissing me off, I live in an apartment complex now, right, common sense would be ok take it to the leasing office. No, this lazy bum decides to...

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