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usps.com Consumer Complaints & Reviews

Usps - Broke my vases

Posted:    Valerie
Complaint Rating:  0 % with 0 votes
While I was visiting my mother in Latham, NY in July of 07, my mother and I shipped 3 antique vases from Latham, NY to myself in Las Vegas. I purchased $500 insurance for my package. When I returned to Las Vegas very late evening and opened my package, I discovered the items were broken. I brought...

US Post Office - Unprofessional clerks at Englewood, NJ Post Office

Posted:    Valerie
Complaint Rating:  67 % with 6 votes
On February 7 2008, I went to the post office at 77 Engle Street in Englewood, NJ to file forms for a US passport. With me, I brought all required documentation: proof of US Citizenship, proof of identity, and 2 pictures Before office clerk started to process the documents, she asked me for...

Usps - They screwed our family over

Posted:    Valerie
Complaint Rating:  0 % with 0 votes
The USPS in Walnut, CA 91789 is horrible. Had an issue with not receiving mail due to not requesting them to hold mail so they started forwarding and cancelling our mail. Went to Bruce, the Postmaster, had to fill out forms, however, nothing had changed. Still did not receive mail.

Usps - I never got my packages

Posted:    Valerie
Complaint Rating:  100 % with 2 votes
I was in Oklahoma and decided to mail my packages home to Hawaii. I had three boxes to send and when I was asked how I wanted it sent priority or standard mail the postman told me that packages don't go on a ship anymore for standard mail and it would take 2-6 business days well, it has...

Post Office - Hilldale Station - Unreliable postal service

Posted:    Valerie
Complaint Rating:  100 % with 1 votes
Posted a package on 04/18/2008 (Parcel Post) at:

Post Office-Hilldale Station,

601 Sawyer Ter,

Madison, WI 53705

Weight of the parcel: 10 lb. 5.0 oz

Postage Fee Paid: $12.75 (at the USPS counter).

From:...

Usps - Terrible service

Posted:    Valerie
Complaint Rating:  100 % with 2 votes
I shipped a package from NY to myself in Las Vegas. My package contained 3 antique vases from my grandmother's estate. I purchased $500 of insurance on my package. When I returned to Las Vegas I discovered my vases were all broken. I filled out a PS form 1000 and got an estimate for repair...

Usps - Scam and cheating

Posted:    Valerie
Complaint Rating:  50 % with 2 votes
You people are so negligent and very irresponsible when it comes to delivering something that should only take a very few days to get to it's destination it is not even funny. I am very displeased with your service and thought you were suppose to be good at delivering things on time i am...

US Post Office - Fraud and lies

Posted:    Vincenso
Complaint Rating:  0 % with 1 votes
I was just contacted by a debt collection agency and a gentleman named Richard Stokes said that online listing (which was a fraud to begin with) was extended to 2009 and now they are attempting to collect over $600. I have proof that the account was a fraud, but he does not seem to want to hear...

US Post Office - Awful, awful, awful

Posted:    Felix
Complaint Rating:  0 % with 1 votes
I lived in London UK for four years and had my mail forwarded to me. In the spring of 2008 I canceled the mail forward and asked that mail be sent to my home in Portland. I returned to Portland in July with a nice stack of mail waiting. Mail arrived over then next few days, then I joined Netflix....

Usps - Terrible experience

Posted:    Xintol
Complaint Rating:  0 % with 0 votes
I went in to my local branch of the Post Office (a large station) in Charlotte, NC at about 10:30 AM in the morning, mailed some packages and then tendered a United States Postal money order for $155.00 to be cashed and was told that they did not have enough money in the cash drawers to cash...

United States Postal Service - Unfair costs and practices

Posted:    Mickey fun
Complaint Rating:  0 % with 1 votes
I went in to my local branch of the Post Office (a large station) in Charlotte, NC at about 10:30 AM in the morning, mailed some packages and then tendered a United States Postal money order for $155.00 to be cashed and was told that they did not have enough money in the cash drawers to cash...

Expressp mail service - Still not delivered my material

Posted:    Mahipal
Complaint Rating:  100 % with 1 votes
My friend has sent university admission latter to me on 12th december 09 and still not reachea. My track id is EG278939652US. From post office i knew that my mail was staying at custom office. What do i? My name is mahipal patel. From ahmedabad...

Usps - The lines here are endlessly long, there are never enough clerks and line-jumping is a given

Posted:    Tirmanov
Complaint Rating:  0 % with 2 votes
I live in a gated apartment community. When we moved in, we were informed that the office does not accept/sign for, packages, certified mail, etc. What we weren't told is that the postal carrier does not even deliver to the door and there are no package boxes available. Therefore, every...

Usps - Package Delivery (NOT)

Posted:    Another_Angry_Consumer
Complaint Rating:  0 % with 1 votes
I oredered a new cell phone from my provider. The provider sent the phone by USPS. What a mistake that was. I received my tracking number from my provider and I checked the USPS tracking site each day. 2 days ago their website showed that the packaged was delivered. I never received the package....

Usps - USPS employee and the USPS is not motivated to offer service to their customers

Posted:    Habibol
Complaint Rating:  67 % with 3 votes
I have contacted the USPS on three separate occasions regarding this large shipment of boxes (12 total) I was told that the situation would be resolved and my shipment would be delivered TO ME as I had initially requested. This problem HAS NOT been resolved. Still, the carrier did not deliver...

Usps - Their employees are lazy and demonstrate poor people skills

Posted:    Tagilee
Complaint Rating:  0 % with 1 votes
I recently moved from Maine to Florida and have to say that Florida USPS totally sucks. For the most part, these employees in Florida are lazy and demonstrate poor people skills. The mail may or may not be dispersed with on time. In Maine, all mail is one day. Down here, it varies from thre...

Usps - Do not use them if you want your packages delivered

Posted:    Somany
Complaint Rating:  100 % with 5 votes
Prepaid services via website or Paypal I use this service and pay over $400 weekly in postage for items shipped from my business, but for the past 4 or 5 months I have been have problems with items not scanned and no tracking information shown on website, it's like i pay for the items to...

US Postal Service Fair Oaks, CA - Express Mail overnight guaranteed

Posted:    postalvictim
Complaint Rating:  0 % with 0 votes
Express Mail Overnight Guaranteed it reads in large print.
When you go online to find postage between the 2 zip codes it tells you the delivery commitment is one day.
I had some product shipped I needed desperately the next day. It wasnt there the next morning. So I called the...

Usps - Mail loss

Posted: 2011-05-15 by    Bere2
Complaint Rating:  0 % with 0 votes
I letter was mailed to me on 24 March 2011 (Acceptance TUCSON AZ 85704 03/24/11 1:05pm).Label Number: LJ35 8767 545U S. I complained and they just reacted: ...there is no sure way of determining what may have happened. With the large volume of mail moving through our network each day, it is...

Usps - They marked my package as "received" yet I still don't have it.

Posted: 2011-09-23 by    jim .. jones
Complaint Rating:  0 % with 0 votes
THEY DID THIS WITH 2 DIFFERENT PACKAGES BOTH RECEIVED ON 9-6-2011 and Today is 9-23-2011 and I STILL HAVE NOT RECEIVED EITHER OF MY PACKAGES YET. This Office SUCKS!!! My packaged was sent on 8-30-2011 and THIS BS USPS OFFICE MARKED MY package as DELIVERED on 9-6-2011, yet today is 9-23-2011...

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