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usps.com Consumer Complaints & Reviews

United States Postal Service / Mailman and postmaster working together to steal my money.

Tu
TubbsCarr on Oct 14, 2016
My mailman has been coming to the door asking my daughter for cash or he will not give them our J.Crew packages. I had previously paid shipping for these packages. J.crew said they did not authorize any more money taken for shipping. I still haven't gotten my packages and I'm not sure that I will.

Usps / Mishandled packages.

Ml
mlaiuppa on Jul 13, 2016
Twice I have had packages arrive in California to be delivered to me in California and had Bell Gardens send them out of state. The first was a package from Minnesota sent priority mail that I was to take with me to Italy. Bell Gardens sent it to New Jersey. By the time it was sent back I...

Usps / Ridiculous company

Be
Bee8 on May 18, 2016
Recently I have received a message from USPS and they said that there was something wrong with my address and that I need to check it and correct it. I checked my address and there was nothing wrong with it. Later they called and told the same thing. I told them that my address was correct...

United States Postal Service / Priority Mail 2-Day

Pe
PeteCal on May 11, 2016
Well, I sent it "Priority Mail 2-Day" an May 6, 2016. It is now May 11 and the "tracking" link still reports that it at the same location that it was May 6, 2016 at 8:39 pm. When planning to mail it I checked on line and found that "Priority Mail 2-Day" would cost $6.45. When I got to the...

USPS (United States Postal Service) / Does not deliver packages not fitting in the mailbox to residence

Co
Countryfairy on May 11, 2016
I am very dissappointed and frustrated with the USPostal service. Our Mail carrier refuses to deliver packages, to our residence with the following excuse:" Our residence is supposedly more than half a mile away from the road, I ordered something online and requested the parcel to be delivered...

Usps / Passport Renewal process

Re
Reviewer33701 on Feb 8, 2016
Call called to make an appointment at the USPS at 10431 Motor CIty Dr. Bethesda MD 20817. I asked what forms I needed, if a picture can be taken on site for + $3, and if a credit card can be used. I arrived on time at 10:45 AM 2/8/2016. The form was correct, but they didn't have film...

United States Post Office / Postman doesn't deliver my packages if they don't fit in the mailbox!

Ge
GeeN on Feb 2, 2016
I've been complaining for over 1 year about this post lady that doesn't like delivering packages because I live in a big building. I live on the ground floor and every time I order something she leaves a receipt for me to pick it up! It's been over 1 year and she is still doing the same...

Usps / Tracked my package into their black hole...

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Reviewer35054 on Jan 12, 2016
I mailed a package (tracking #: 9534611127075362428693) on December 28th and it arrived to the Bell Gardens facility on December 29th. The Expected Delivery Day was January 4th, 2016. It is now January 12 and I have not heard anything. I called the three phone numbers I found online during...

Usps / Poor service and most inefficient Post Office

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Reviewer55906 on Dec 14, 2015
Michelle, the "Post Master" at the Dillon, CO Post Office is managing the most poorly run Post Office. Lines are consistently long in this Post Office and are not handled efficiently. Over 85% of the residences this Post Office serves are forced to rent a Post Office box because they...

United States Postal Service / Package travels 1,150 miles in wrong direction!

Fl
Flys4Fun on Apr 30, 2013
I mailed a package from Lindsborg, Kansas to California on April 22nd 2013 to the correct address. The package went East 385 miles {not West} to DES MOINES, IA 50395 Depart USPS Sort Facility where it sat for 3 or 4 days. Then it was sent 190 miles to Kansas City. Once at Kansas City it...

Usps / The non-delivery of products

Li
liubokings on Jan 7, 2013
I am a online buyers from Apple's official website, I bought a a apple 5 phone, and asking USPS to forward them back to me in China. Logistics Single No.: EE975728485US。 I chose the USPS expedited express carrier is worth U.S. $ 649 Apple phone 2012/12/14 rounds of the goods, today...

Usps.com / This has to be the WORST Post Office in the country by far

Fr
Froke on Sep 11, 2012
This has to be the WORST Post Office in the country by far - Sandy Creek in El Paso, Texas!!! Constant problems at this place and an ATTITUDE from the staff. Then you escalate something and it goes to this Margie person, what an awful "I could care less about you" attitude! Margie i...

Usps / Mail loss

Be
Bere2 on May 15, 2011
I letter was mailed to me on 24 March 2011 (Acceptance TUCSON AZ 85704 03/24/11 1:05pm).Label Number: LJ35 8767 545U S. I complained and they just reacted: ...there is no sure way of determining what may have happened. With the large volume of mail moving through our network each day, it...

US Post Office / st john pl post office in brooklyn nyc is a scum

Ia
iamwaiting on Apr 19, 2011
I been wait for a check to come in the mail it.it was sent off on 3.14.11 it is now the 3.19.11 and I still haven't got it yet its only coming from oklahoma city to new york city shit.I have got things from trinidad in 3 day so what's the problem with this? iam going to keep...

Usps Customer Service Line / RUDE AND NON HELPFULL AGENTS

Ac
DONE EVER EVER SEND THRU USPS I CALLED TO COMPLAINT ABOUT AN EXPRESS INTERNATIONAL LETTER 3-5 BUSINESS DAYS WHICH THE CHARGE YOU ALMOUST $30 DOLLRS IS BEEN 2 WEEKS AND NOTHING ! ALL THEY SAY IS "THERE IS NO WARANTY" "IT TAKES MORE TAME FOR CUSTOMS" WE DONT OFFER MORE INFORMATION FOR THAT...

Usps / POSTAL THEFT

I have two unresolved issues with the Charles A Hayes Postal Office located at 74th & Exchange in Chicago, IL. I have two packages sent consecutively that I have yet to receive and no one can seem to tell me where they have disappeared to. The first item tracking # i...

Usps / Express Mail International / No delivery, no responsible, cheap fake service

Ma
I have never thought about the possibility of paying for such a bad service in usa, but after trying to send some packages to South America, I know that one of the worst services I've pay for in my life is: USPS - Express Mail International Service. They charge me a total cost of US$...

US Postal Service Fair Oaks, CA / Express Mail overnight guaranteed

Express Mail Overnight Guaranteed it reads in large print. When you go online to find postage between the 2 zip codes it tells you the delivery commitment is one day. I had some product shipped I needed desperately the next day. It wasnt there the next morning. So I called the CS post...

Usps / Parcel Send from United States to India

Pa
Hello friends, I have send an i-pod to Surat, Gujarat, India via United State Postal Servcies from Los Angeles, CA, US as on 20th July, 2010. The Customs form number is LC279173270US. Its almost 2 months that day and the parcel is not yet received yet. I have called USPS 100 times but no...

Usps / Insuffient tracking information

I am very angry at USPS!!! They're tracking information is insufficient and lacking! My package was scheduled for shipping on July 20. I have no clue as to when it got shipped. Eight days later I went back to USPS to track my package and it stated that at 2:00 p.m on July 28 it left...

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