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Complaints in usbank.com

US Bank

Posted: 2008-01-25 by Carl  [send email]
Overcharged!
Complaint Rating:  0 % with 0 votes
I did not learn about the $.25 charge per use for using my debit card until I overheard a teller explaining it to a new customer approximately 1 month after opening my account. I reviewed the literature I had and couldn't find anything describing such a charge. To avoid such a frivolous...
Comments United States Banks

US Bank

Posted: 2008-03-28 by Lobber  [send email]
Terrible fraud!
Complaint Rating:  100 % with 1 votes
Do not bank with us bank. They don't care about you and only find ways to scam out of your money. You can accidentally go over one dollar and put money in to fix it and notify bank but end up charging you 35.00 anyway. Use credit union or a small bank. After i fix everything i am closing...
Comments United States Banks

US Bank

Posted: 2008-05-02 by Jafferson  [send email]
Pending transactions
Complaint Rating:  100 % with 1 votes
Apparently I can not have an Automatic Deposit and an automatic withdrawal on the same day.

The say the withdrawal was pending so they charged an OD fee of 37.50.

They can see the pending transaction and the pending deposit, but they still get the OD fee which is...
Comments United States Banks

US Bank

Posted: 2008-04-08 by Laura Greenlee  [send email]
Took $31.98 without permission!
Complaint Rating:  100 % with 3 votes
I checked my acct transactions on-line today and this company took money out without my permission. I am on disability and cannot afford anyone steeling my money. I am already having problems....
Comments United States Banks

US Bank

Posted: 2009-01-20 by   Hendrix
Fraud and cheating
Complaint Rating:  0 % with 0 votes
I opened a 'free' cking account with US Bank early this year. In April, I DID make a small error, which I admit, and my ck, acct was overdrawn by approx. $40, however, I was not aware of that fact for a week, and sent out several small checks (less than $20/ea.) US Bank charged me...
Comments United States Banks

US Bank

Posted: 2008-05-07 by Monica Naranjo  [send email]
Horrible customer service
Complaint Rating:  0 % with 0 votes
I want to complain about the horrible customer service that the Manager Eric Beane is giving in the Us bank located in 540 Van Ness Avenue, an Francisco California 94102.

Today I went to make a transaction in this bank and I had to wait for a long time in the line even though...
Comments United States Banks

US Bank

Posted: 2008-06-13 by Sherrie Langston  [send email]
Overdraft charges
Complaint Rating:  0 % with 0 votes
First I will say that I have had my account with US Bank for 1.5 years and never overdrew my account. I made my deposit on a Saturday. Us Bank lets you have $100.00 of your deposit for immediate use. I made 6 very small purchases totaling $60.00. These should have been paid. I made the mistake...
Comments United States Unauthorized Charges

BusBank

Posted: 2008-06-16 by Glen Rosse  [send email]
Fraud and cheating
Complaint Rating:  0 % with 0 votes
This company advertises SAFETY and talk about how good they were with helping out Katrina, but never mention that they were the broker who booked the bus that blew up in Dallas during Hurricane Rita. So much for their 5 Star Guarantee!!...
Comments United States Travel & Vacations

US Bank

Posted: 2008-06-16 by Seamour Heyman  [send email]
They're horrible
Complaint Rating:  0 % with 0 votes
Please never open an account at US Bank!! They are the worse financial institute out there. I was an account holder for 6 years and on day one of opening my account they screwed up. To research their mistake they charged me a $13 researching fee, and if you ever call in to the 800.usbanks number...
Comments United States Banks

US Bank

Posted: 2008-06-27 by Kathy Lwoyak  [send email]
Unauthorized charges
Complaint Rating:  0 % with 0 votes
Money was taken out my account with out authorization and if it is not put back I'm contacting a lawyer and filing fraud charges! Beware people!...
Comments United States Banks

US Bank

Posted: 2008-07-02 by Lowes Brenigan  [send email]
Scam artists
Complaint Rating:  100 % with 1 votes
My husband and I have our own personal checking accounts with US Bank. We also had a joint account that we would put money into that was used for household bills, rent, utilities, ect. A few months ago my husband made a mathematical error in the balancing of the house account. To make a long...
Comments United States Banks

US Bank

Posted: 2008-07-09 by Suzy  [send email]
Four overdraft charges and I was never overdrawn
Complaint Rating:  0 % with 0 votes
I check my account everyday and one evening I noticed I had an overdraft in pending (not yet applied to your account) so the next morning I went to the bank and deposited in $200 cash into the ATM. I checked that evening I had four overdraft charges applied to my account, only $100 went through...
Comments United States Banks

US Bank

Posted: 2008-07-14 by Cd  [send email]
Can't even qualify for overdraft protection
Complaint Rating:  0 % with 0 votes
I have had a checking account with US Banks for over nine years and had never over drawn my account. As a matter of fact, I rarely went below $500 average daily balance.

Recently I forgot to make a deposit that I thought I had made and experienced a number of overdraft charges....
Comments United States Banks

US Bank

Posted: 2008-07-28 by Jack  [send email]
Mistake
Complaint Rating:  0 % with 0 votes
I purchased a vehicle in 4/06 and obtained a lease from US Bank. I decided in 3/08 to purchase the vehicle. My bank secured a loan with me and called US Bank for a payoff. Someone at US Bank sent a faxed quote to my bank, my bank sent a check to purchase the vehicle. Now US Bank says they made...
Comments United States Banks

US Bank

Posted: 2008-08-13 by Brian  [send email]
OD Fees
Complaint Rating:  100 % with 4 votes
I have had an account with US Bank for 18 months,

I made a deposit by ATM on Friday in the amount of 1, 100. The weekend came and went and I made my daily purchases at the local gas station. Well, Tuesday night I get home from school and check my account. SIX ODs on the account,...
Comments United States Banks

Corporate Headquarters

Posted: 2008-08-26 by Rick Burghdorf  [send email]
Awful customer service
Complaint Rating:  0 % with 0 votes
I had been a US Bank customer for 3 years (until yesterday!) and after fighting with them for over a month, I am no longer with them.

In July, I went to the ATM only to be told my card had expired, but I had never received a new one in the mail. The teller in the bank ordered...
Comments United States Products & Services

U. S. Bank

Posted: 2008-09-23 by Dale Johnson  [send email]
Scam charges
Complaint Rating:  50 % with 2 votes
My wife and I got a security system for our home last month. The monthly fee, taken automatically out of our checking account was supposed to be $44. The security firm took out $143, putting our account in the negative. In one day, U. S. Bank had our account to minus $127. We deposited $313...
Comments United States Banks

US Bank

Posted: 2008-09-23 by Michael Bai  [send email]
Scam and cheating
Complaint Rating:  0 % with 0 votes
I have fallen victim to US Bank's greedy practice of overdraft fees, which are now $37.50, and $8/daily for negative balances. In the last 2 months, I have had close to $250 taken from my military pension (*EACH month) because of the way they handle business. I can't imagine over the...
Comments United States Banks

US Bank

Posted: 2009-04-21 by   Kevin
Scam charges
Complaint Rating:  0 % with 0 votes
We had a checking account through US Bank. They had deposited 80 dollars of somebody else's money into our account without us knowing. We called the number on the back of our card to check our balance one day and we had X amount of money in there, so we went shopping. We didn't spend...
Comments United States Banks

US Bank

Posted: 2008-11-24 by Sarah Gillenghall  [send email]
Overcharged
Complaint Rating:  100 % with 2 votes
Unfortunately after several incidents and several hundred dollars of overdraft fees, I have figured out US Bank's strategy of misleading their customers in order to collect an ungodly amount of fees. I recently deposited a $400 check into our account due to the fact that the same problem...
Comments United States Banks

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