Complaint Rating:

We accidentally locked ourselves out of our apartment by manually locking the doorknob. When a locksmith came out to this company to respond to our "locked out" call, he removed the key that was stuck in the top lock, and then said right away that the top lock was busted without even...

Complaint Rating:

Please join a civil class action against this company. They have scammed many people out of money, they say that they are installing top quality locks without giving you the choice for cheaper locks and end up giving you extremely cheap locks (Guard Security). Multiple attorney generals in various...

Complaint Rating:

I was connected to this company when I used the Yell0w Pages on my Verizon cell phone to find a locksmith. I had locked myself out of my home and car. It appeared that I was calling a local locksmith, but the person that came out was not from the local area. The dispatcher told me that the cost...

Complaint Rating:

Do not deal with any with this company or any of its su-companies!!

I needed locks rekeyed for a rental property and did online search for closest company to the property...called the company (24-Hour Emergency Locksmith, Jefferson Davis Highway)...set the appointment and was...

Complaint Rating:

I went to yahoo local to find a local locksmith to just cut the lock off my mailbox. It rusted and the key broke inside. Most phone numbers of locksmiths listed in yahoo local were transferred to USA Locksmith and not the company that was listed. I called twice and was told BOTH time that it...

Complaint Rating:

Like other customers posting here, was quoted $39 to unlock my door. After waiting for over an hour, the technician finally shows up and tells me that it'll cost about $200. When I call to complain about the misrepresentation in price, Richard (the customer service manager... that's...

Complaint Rating:

I was on my way to a training class and clients of mine were locked out of their new house because the agent came and got the combo lockbox before my client could get there. We felt that we should pay for a locksmith so I looked one up on my web browser on my phone and thought I was calling...