logo
The most trusted and popular consumer complaints website
Follow us
Connect With: Connect with Facebook Connect with Yahoo Connect with Google Connect with Twitter Connect with LinkedIn

Share with Others

Recently Discussed Complaints

1. (0 mins ago)
Am Resorts / Unlimited Vacation Club
Misleading and lies - i know because i worked there
2. (18 mins ago)
MMOGA
Fifa coins - Payment check?
3. (36 mins ago)
www.mr-wire.com
Seller lied and hasn’t provided my order
4. (1 hr 3 mins ago)
Walmart
Walmart bait and switch pricing
5. (1 hr 4 mins ago)
Smith Sights
Ordered, paid, never received

Consumer Tips & Tricks

Latest News & Stories

Latest Questions

usaa.com Consumer Complaints & Reviews

USAA Worldwide Insurance - Terrible company to work with!

Posted:    Valerie
Complaint Rating:  50 % with 6 votes
Our new 3 month old car got hit from the rear by a USAA customer who was also hit from behind. However the USAA customer did not take the particulars of the 3rd car so we claimed USAA instead. USAA came back and denied our $150 claim for a bumper trim replacement, claiming that their customer...
Complaint comments Comments Complaint country United States Complaint category Auto Insurance & Loan

USAA Federal Savings Bank - USAA's unfair business practices!

Posted:    Specialist Sarah Tiller
Complaint Rating:  48 % with 52 votes
I feel in my opinion that I have been treated unfairly by USAA Federal Savings bank. Now for all most 2 years I have been a customer of theirs and at first they were wonderful. They treated me fairly and not once did I ever have any concerns about their behavior. Well recently that has changed....
Complaint comments Comments Complaint country United States Complaint category Banks

USAA - Scam and cheating!

Posted:    Greg H
Complaint Rating:  35 % with 66 votes
I had insurance, and currently have Banking, a auto loan and Credit Card through USAA. In the past I was not the best at paying my Insurance on the exact date that was posted. But I did always pay them in full for what they wanted. Never had a problem until earlier this year when they decided...
Complaint comments Comments Complaint country United States, Texas, San Antonio Complaint category Auto Insurance & Loan

USAA - Scam and rip off!

Posted:    Edmund Benavides
Complaint Rating:  74 % with 50 votes
After being a loyal employee of USAA for 10 years, I was layed off in 2006 due to downsizing.Because of my drastic drop in salary while searching for a new position USAA retested me for reemployment in September 2007 and sent me for a drug test which were both passing and basically rehired....
Complaint comments Comments Complaint country United States, Tennessee, San Antonio Complaint category Home Insurance / Warranty

Online Banking - Use of USAA Online banking

Posted:    McKay
Complaint Rating:  100 % with 2 votes
I had to file bankruptcy in 2001 as a result of moving to NYC and not able to sell my car for what I owed and coming done with cancer while there. Yeah another sad story. I did have a credit card from USAA that was part of the bankruptcy but did not include the car loan. I liked USAA very much...
Complaint comments Comments Complaint country United States, Texas, San Antonio Complaint category Banks

USAA.COM - Terrible Customer Service

Posted:    Luis Garcia
Complaint Rating:  0 % with 5 votes
USAA HAS A HABIT OF CHARGING NSF FEES ON UNAUTHORIZED CHARGES, AND WHEN YOU CALL CUSTOMER SERVICE TO FIX PROBLEM NOTHING IS EVER DONE...
Complaint comments Comments Complaint country United States, Texas, San Antonio Complaint category Banks

USAA Home Equity - Beware

Posted:    Valerie
Complaint Rating:  100 % with 5 votes
My husband is a colonel in the US Army ret- just got back from tour in Afghanistan. While he was gone we opened a HELOC - USAA had me PAY for appraisal- this was in October 2007. Two days ago (May 14th 2008) USAA called and informed me that they re-appraised our home and based on that and comps...
Complaint comments Comments Complaint country United States Complaint category Loans

USAA Auto Insurance - Poor service

Posted:    Valerie
Complaint Rating:  50 % with 2 votes
Same thing happened to me with USAA...We just moved to Montana...I was told that I would not be able to renew my policy because of a Bankruptcy three years ago...Makes not sense because I have changed the policy before and had no problems. I am very disappointed and plan on elevating this higher....
Complaint comments Comments Complaint country United States Complaint category Auto Insurance & Loan

USAA Auto Insurance Co. - Terrible service

Posted:    Kevin Waterbury
Complaint Rating:  100 % with 2 votes
I was involved in an accident with a USAA customer. Mr. Mark Burski contacted me. I was trying to negotiate the fault percentage. He taped my statement about the accident. A few weeks later he denied my offer and I requested a statement from his client. He said "You will not get that"....
Complaint comments Comments Complaint country United States, Texas, San Antonio Complaint category Auto Insurance & Loan

USAA - Bad service

Posted:    Valerie
Complaint Rating:  50 % with 8 votes
On Wednesday Nov 11 2007 around 10:00 pm my vehicle (1996 Ford F150) was involved in an accident with another vehicle that ran a red light and hit my truck. The police report was very detailed on who was at fault in the accident and all information was listed on the report. I call in Saturday...
Complaint comments Comments Complaint country United States, Texas, San Antonio Complaint category Products & Services

USAA Insurance - Only the bottom line

Posted:    Stuck Expat
Complaint Rating:  100 % with 3 votes
The whole experience using USAA MoversAvantage and related services has been horrible. We are in the final stages of signing off on a real estate deal using exclusive USAA services and when we are about to finalize the USAA loan and USAA insurance needed to close the deal USAA decides it does...
Complaint comments Comments Complaint country United States Complaint category Home Insurance / Warranty

USAA - Terrible place

Posted:    Valerie
Complaint Rating:  60 % with 5 votes
I've been a member of USAA for quite some time, and over the years I've had nothing but praise for this financial institution. Regrettably, due to some financial restraints on my part, one of my credit accounts went into delinquency. While this is completely my fault and I'm in...
Complaint comments Comments Complaint country United States, Texas, San Antonio Complaint category Banks

USAA Insurance - Fraud and cheating

Posted:    Valerie
Complaint Rating:  100 % with 5 votes
Whilst serving our country in Iraq my son a US Marine found the car of his dreams online. He purchased the car and we took it to him upon his return to Camp Lejuene in Jacksonville, NC. Whilst driving it in Jacksonville he was sideswipped by another person and extensive damage was done to the...
Complaint comments Comments Complaint country United States Complaint category Auto Insurance & Loan

USAA Savings Bank - Overcharged

Posted:    Monty
Complaint Rating:  0 % with 0 votes
USAA continues to display 'UNAVAILABLE' on caller ID even though it violates FCC rules. The words 'PRIVATE', 'OUT OF AREA', 'UNAVAILABLE' are not allowed even if the company has an EBR (earlier business relationship). I answered their call several times,...
Complaint comments Comments Complaint country United States, Texas, San Antonio Complaint category Banks

USAA - Terrible experience

Posted:    Bela
Complaint Rating:  100 % with 4 votes
I am insured by USAA and was hit by underinsured driver while stopped at a light. As a result of the collision, I suffered a severe spinal cord injury which required emergency surgery. There was no issue of liability.

My original adjuster was very helpful and told me the other...
Complaint comments Comments Complaint country United States, Texas, San Antonio Complaint category Auto Insurance & Loan

USAA Federal Savings Bank - Overcharged

Posted:    Livia
Complaint Rating:  0 % with 1 votes
USAA holds the second mortgage on what used to be my primary residence, but I have relocated out of state since September, and I have been late with my payment since . The reason for this is because my job relocated me to another state, and my former home has been with on the market since May...
Complaint comments Comments Complaint country United States Complaint category Banks

USAA Insurance Company - Terrible company

Posted:    Seal
Complaint Rating:  100 % with 3 votes
We have been members in USAA and insured with them for over 14 years. A tornado 'totaled' our 2003 33' 5th wheel RV on May 10, 2008. The RV was 'fully' insured with USAA and we carried a $500.00 comprehensive deductible. The policy clearly states USAA's definition...
Complaint comments Comments Complaint country United States Complaint category Products & Services

USAA - Overcharged

Posted:    Kim
Complaint Rating:  91 % with 11 votes
I have been a member of USAA for over 10 years and until now I haven't had many problems with them. Recently, because of medical bills, credit card debt, and helping other people when I shouldn't have, etc. I had to file bankruptcy. I said I had, because after all the consumer counseling,...
Complaint comments Comments Complaint country United States Complaint category Banks

usaa checking and savings account - unfair practices and attitudes

Posted:    bridge
Complaint Rating:  100 % with 2 votes
This is one of the worst banks I have ever dealt with. I have accounts linked to my accounts at usaa. I went to make a normal transfer and they froze my accounts. I have no access to my acounts and this is the account that has all of my direct deposits going in. I've called numerous times...
Complaint comments Comments Complaint country United States, Texas Complaint category Banks

USAA Insurance - Unauthorized billing

Posted:    Erik
Complaint Rating:  50 % with 2 votes
We became USAA customers in 1998 and after a short while had our auto insurance, banking and renter's insurance with them. In the 7+ years we had the renter's policy we made 4 small claims totaling less than $2500 (wind damage on 2 occasions, for the 3rd our cat trashed the wallpaper...
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

Videos

How to Buy an Auto Safety Kit

Latest Groups

Today's Mess-Up Photo


RSS Feed
bdomains.com
loading
     
 
Login close
Email:
Password:

Forgot your password?