Complaint Rating:

I (we) arrived at McCarran Airport about 12.30 am on 11/07/08 and agreed to add a driver to my reserved iternary for the total sum of $234.51 as documented. The attendant swiped my credit card and announced 'this card is not activated, give me another credit card', So I did. It was...

Complaint Rating:

If you are a first time car renter do not go to Thrifty in Omaha, Nebraska. The counter people are paid commissions to add on things that you don't need. They tell you that you have to have insurance, insurance for collision, for uninsured drivers, for you trip, etc. They try to get you...

Complaint Rating:

If you are a first time car renter do not go to Thrifty in Omaha, Nebraska. The counter people are paid commissions to add on things that you don't need. They tell you that you have to have insurance, insurance for collision, for uninsured drivers, for you trip, etc. They try to get you...

Complaint Rating:

If you are a first time car renter do not go to Thrifty in Omaha, Nebraska. The counter people are paid commissions to add on things that you don't need. They tell you that you have to have insurance, insurance for collision, for uninsured drivers, for you trip, etc. They try to get you...

Complaint Rating:

I (we) arrived at McCarran Airport about 12.30 am on 11/07/08 and agreed to add a driver to my reserved iternary for the total sum of $234.51 as documented. The attendant swiped my credit card and announced 'this card is not activated, give me another credit card', So I did. It was...

Complaint Rating:

I recently rented a automobile from Dollar Rent a Car at 1675 Airline Drive- Kenner, LA. 70062. The vehicle passenger doors would not open from the inside. The company would not exchange vehicle. To me this seems a real bad safety issue. Rental Agreement Number ZK019303-4. If this vehicle was...

Complaint Rating:

I rented a car (Chrysler Dodge Caravan) from Thrifty two days ago. This morning, the car had a flat tire. I discovered that the tools needed to retrieve the spare tire were not in the car. (That's the first instance of Thrifty incompetence.)

I called Thrifty Roadside Assistance...

Complaint Rating:

I rented a car from thrifty and the guy that ran my card "accidently" charged BOTH cards they had on file instead of just the one for the rental. Resulting in me paying for the rental TWICE... Now over 2 weeks later they STILL have not refunded the money. Even though Thrifty admits...