Complaint Rating:

I didn't see any bad complaints about this company until after I ordered my Fuji camera, which was 2 days after I ordered. When I called to cancel my order, I was surprised to see that it had already been shipped. And I received it a few days later and everything with the camera is fine....

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Deceptive advertised priced for Sony Camcorder DCR-SR82. After placing order, an email asked for billing address confirmation. When called up, the salesperson says do you know your order only includes the camcorder body and nothing else (not even battery, cables, remote, etc.). The person told...

Complaint Rating:

You pay for what you get. Don't expect good customer service from this company. They sent em the right main product, but I ordered some addtional batteries and recieved on that was not the brand I was expecting and the other still has not commed yet. I have called several times to find...

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This company is shady. My husband and I ordered a video projector from them and they proved themselves to be a terrible company. We did a lot of research on projectors and settled on an NEC that I used to use at work. After ordering online, I called to confirm my order and was told that a...

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Worst customer service ever. I never received my order and was not notified that I would not be receiving my order. I ordered a camcorder on 11/27. The camera was supposed to come in within a week. It wasn't until 12/10 that they called to confirm my order. They hadn't even processed...

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After ordering a camera from them and being told it would ship within a week, then after checking in, being told that it was now backordered and wouldn't ship for 2 more weeks, I decided to do some research and came across all of these other reviews. I decided to call them again, but pretending...

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As others have mentioned, when you place the order, they send you an e-mail telling you to call and verify your card information. I got another e-mail 2 hours later stating they needed the three digit code on the back of my card, which was not indicated on the order screen. I was weary about...

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SCAM Artists for sure. Site says all items are new and have a full warranty. NOT TRUE! Camera finally showed up after almost three weeks and is NOT NEW, not in Kodak pkgng. & has NO warranty card to submit. Return address on pkg. is not even the company name I ordered from. They require...

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Ordered a Nikon D300 SLR, which they advertised for $899 on their website. When I called to confirm the order, as is required by their e-mail confirmation, I was told that this was for a polycarbonate body which they did not have in stcok. Their representative said they only had the magnesium...

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Less than one minute before ordering a Nikon D300 ($799) online, I called to ask if it was in stock and was told they did have it. I immediately placed the order and received an email requesting that I call to "confirm my credit card information." I called and was asked if I needed...

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I went online to search for an LCD projector and stumbled upon The Camera Professionals. I saw the Epson S5 at a price which was $50 less than the one on the Epson website. I ordered and then was sent an email telling me to all to confirm my order. I called and got a pushy salesman that told...

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The web site baits you with a great price on a GPS, then require you to call and verify your order, at which time you are told that the GPS comes with outdated maps and without a power cord or suction cup to mount it to your windshield. All this can be updated at a cost that no longer resembles...

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I wish there were negative numbers so I could rate The Camera Professionals with them. I ordered my Garmin units over 3 weeks ago and have called customer service 3 times. Each time I get the same RUDE little girl who says the units show to be on back order, she doesn't know when they will...

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As some of you already said, there is nothing professional about these people, I wish I had read this board before getting stuck in a stupid convoy with one of their "customer service" people, nothing says lousy service as someone who first time around hangs up on you, then next time...

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Google search found that The Camera Professionals had the lowest price on Garmin 660 navigational unit. However, despite taking the order on the web, I received an email that I had to call and confirm my credit card number and security code. They tried to sell me map updates for $129 despite...

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Called the company to ask question regarding a D80 - after 15 min of hold, a rep picked up, placed me back on hold without saying a word, 10 min later - answered, I asked if the camera came with a battery - looking at purchasing a "superb package deal" - rep says "its available"...

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They advertised the lowest price I could find on the Canon HV30 camcorder. Their website looked legit, so I called before I ordered to confirm it was not refurbished. Before I could get through my question, the sales rep just hung up on me. Stunned, I decided to call back thinking maybe he dropped...

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I recently tried to buy a Nikon D60 from these guys, I bought it, then tried calling them to get more information on my order, but couldn't.

I called them and got a person asked about the Nikon D60, and they hung up on me.
Tried it again, called them asked about the...

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HERE WAS MY E-MAIL TO THEM BUT THEY HAVE NO E-MAIL FOR RECOURSE OR COMMUNICATIONS -
I wanted to buy a camera from you and put it through online, where it said the camera I wanted – the Nikon D300 – was in stock. When I got someone in sales on the phone he first asked me if...

Complaint Rating:

These people are not professional. I tried to place an order online and could not so I called their 800 number. I had NO PROBLEM placing the order on the phone and asked him to send me an email confirmation. He took down my email.

I never received an email that day - no biggie...