Complaint Rating:

We attended a time share presentation and did not wish to buy their product. One of the lures to attend the presentation was "A Hawaiian Holiday."

This was through an agency called Holiday Travel of America, based in Carlsbad, CA. They requested a fee of $100 as a "tax...

Complaint Rating:

SVC - Garden Grove Tel: 714/867-5300
12021 Harbor Blvd. Fax: 714/867-5310
Garden Grove, CA 92840

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We went to the sales process - and signed up - MISTAKE - the company offered some Disney Dollars - We cancelled...

Complaint Rating:

Telemarketer called that we could receive 3 nites hotel and air for two people to Vegas if we would go to Chicago presentation of Shell Vacation timeshares. We went but did not buy. Received certificate for above travel but acknowledgment from Mini Vacations, 410 Ware Blvd, Tampa FL 33619 required...

Complaint Rating:

Shell Vacations sales staff used questionable tactics and pressure tactics to try and sell an owner/time share. They talk of 5250 "points" as if they were dollars by subtracting the $679 management fee when in fact (their words) the points were convertible to $ at a 5 to 1 ratio that...

Complaint Rating:

Shell Vacation is a SCAM! DO NOT BUY!!! The resorts are never available. All we've done is pay money, money, money but we have not yet reaped in its benefits. It's just like throwing our money out the window.
Whenever we call, they never have any availability besides Mondays...

Complaint Rating:

On August 15, 2008 we were on our way to dinner and we were approched by a lady saying that they would give us dinner if we just listen to a presentation for 45 min. and that if we didn't want to buy that we can leave. Well when we got there they serve us cold sandwiches and my kids were...

Complaint Rating:

I was sold a timeshare in Hawaii in late 2003. The deceit used was unbelievable. They gave me the standard "these points are going to be worth so much more in a very few years line". I was not buying it. There were a number of people around seriously considering buying and excited....

Complaint Rating:

Shell Vacation Club is a rip off! I wish I would have never set foot in their office! I am now paying 15K for a "point system" that allows you to go to their barely acceptable time share locations. They throw around a book full of beautiful photos of resorts and do not tell you the...

Complaint Rating:

My friend and I saw a Shell Vacation presentation in San Francisco on Oct 17, 2008. During the presentation I pointed out to the salesman that one of the drawbacks of purchasing was that there was risk involved. Rami (the salesrep) said, " I guarantee that you will not loose and that if...

Complaint Rating:

I was offered 3000 value points to seal the sale of 7000 timeshare points. I was not told that the "3000 value points" had to be activated within 60 days. So I lost the "3000 value points". Very slick and corrupt sales presentation. I would not buy again and would recommend...

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I bought into this timeshare plan about in Feb 2009. I was very hesitant to buy into it from the sounds of how it works, I honestly only went up there to get the free dinner and free gas :)

Anyway, I bought into their cheap low line package which ended up being about $20k in the...