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sharkclean.com Consumer Complaints & Reviews

Shark Vacuum - Rotator Vacuum/ Customer Service

Posted: 2015-11-20 by    rdordine
Complaint Rating:  0 % with 0 votes
I have owned my Shark Rotator Vacuum for a little over a year and for the last few weeks the vacuum handle gives us little shocks from the vacuum handle when we vacuum our home. I contacted their customer service, which seems to be unorganized and unprofessional, I was told that this is a common...

Shark Navigator Freestyle Vacuum - Battery Quality

Posted: 2014-02-21 by    DesireeR
Complaint Rating:  100 % with 2 votes
I purchased a Shark Navigator freestyle vacuum from a bed and bath store. It was not a copycat product, it is a genuine Shark product. I was thrilled with the vacuum in the beginning, and I even wrote a rave review about it on the store website. However, four months later, the battery quality...

Shark Steam Pocket Mop - Steamer stopped and expelled steam!

Posted: 2013-02-22 by    Jeweled_35
Complaint Rating:  100 % with 3 votes
I purchased this steamer over a year ago. I was happy with the way it was performing until today. I was steaming my dining room floor and suddenly the steamer stopped producing steam. I could see steam coming from the pad area. I got down to take a closer look to make sure water was in the container,...

Shark Europro - Poor Customer Service

Posted: 2011-04-21 by    Coffy
Complaint Rating:  100 % with 2 votes
I purchased a Shark Europro Steam Mop from Target.com about 5 months ago. It stopped working so I went online to www.sharkclean.com and was pleased to see that I could chat live with a customer service person. "Oscar" was little to no help at all. He had little knowledge about the model I was...

Euro Pro Steam Cleaner - fradulent advertising

Posted: 2011-03-17 by    Pat Stanley
Complaint Rating:  0 % with 0 votes
They advertised on tv 3 payments of $33. But, the ad said if you "act now", it will only cost you 2 payments of 33, not 3, but they charged my debit cardr 3 payments. This is fraudulent advertising, and I have no proof other than pictures I took from another ad for one of their other products...

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