Complaint Rating:

What can I say Does anyone or has anyone dealt with William? I purchased my scooter in May 2008 the 1st bike sent out looked like it was in a crash. I finally received another bike in late July. It is now October and I have not received any replacement parts that were promised if I accepted...

Complaint Rating:

07/18/2008 Ordered Machoman 260 Touring Scooter. Package arrived that was not 260 Machoman, but lower grade 250. Less Engine, less weight capacity. I requested they pick up the bike and give me the one I paid for. The would not do that, said it was out of stock, and without my conscent credited...

Complaint Rating:

I got a Mochoman 250 and I'll kiss anyone's butt that can make this thing go 85 MPH... It says Seypros 250 on it... It vibrates so bad at 50 I don't dare try to hit 55, plus I don't think it has the power to do 55 unless I was going down hill... It's Redlined at 60...It...

Complaint Rating:

Very Very BAD experience! I was sent the WRONG scooter and they told me "Well someone got your scooter and you got someone else's, we make mistakes too, nobody is perfect" That must be some great customer service! It was also missing parts and bolts. When I called them on the...

Complaint Rating:

I'm another pissed Scooter Nitro customer. Ordered the Bali 150 in April. Scooter received 4 weeks later was so damaged the trucking company called me and said they would not deliver. Immediately called my credit card company and put a hold on the payment. Contacted Scooter Nitro and told...

Complaint Rating:

I purchased a Lance Charming 50cc scooter from Scooter Nitro online after doing days of research. They seemed to have a good price and warranty. Well, the scooter did not work upon delivery, after several repair bills ( I finally found a nice motorcycle serviceman to repair it - 30 miles away)...

Complaint Rating:

We did receive our scooter within 14 days from the date of purchase. It was crated and in good condition, with the exception of one small part that was cracked. Then 3 days later, the speedometer cable broke. We contacted Scooternitro by phone and tech support was very helpful. They stated that...

Complaint Rating:

This company is very evasive to replace repair or handle any complaints from you after purchase.They will not acknowledge Emails or any internal requests for defective parts.Employees will not give you their last names, they will tell you they are going to send you what you are requesting, in...

Complaint Rating:

I bought my scooter last year, had a problem starting it. I got 800 miles on it now, was a 3 year warintiy on it, I try to comtack the company and nothing they well not return my email and you can find them on the internet nowthier address is 402 W. Mt Vernon St. #204 Nixa, Mo 65714 now what...

Complaint Rating:

Purchased scooter from ScooterNitro (now SCOOTERBOOK I understand) in Nixa, MO. When it arrived, supposedly brand new - did not work - totally inoperative. After numerous pleas for replacement; Scooternitro volunteered to send parts. To date (six months) no parts have come and the company fails...