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sapo.co.za Consumer Complaints & Reviews

SA Post Office - No track and trace on outgoing courier

Posted:    Gubiop
Complaint Rating:  0 % with 0 votes
The track and trace facility on the SAPO website continually returns a 'runtime error'. When calling the 0860 track and trace number, after listening to 'we are experiencing high call volumes please be patient' for 10 minutes, they then employ the oldest call centre trick...

SA Post Office - 3 packages lost and nobody willing to help

Posted:    Nemer55
Complaint Rating:  0 % with 0 votes
Had 3 seperate packages shipped to me from the US in the beginning of August, all from different places. Phoned the post office, they can't track it because the barcode is wrong : So they gave me the number of the Johannesburg International Postal Center, it took about 3 hours of constant...

SA Post Office - This is no way to be a manager

Posted:    Chagoviy
Complaint Rating:  100 % with 1 votes
I am writing on behalf of myself, and at least two other people who experienced the same attitude from the postmastermanager at Matieland Post Office, Die Neelsie, Stellenbosch.

His rude rasist remarks towards white customers, as well as his unmannered way of addressing the ladies...

SA Post Office - What a load of nonsense

Posted:    Wertcraft
Complaint Rating:  0 % with 0 votes
Still no parcels. After numerous attempts to find. Bad excuse to say it is because of a strike. Maybe it is because no one cares. I can promise you that staff received all there post and parcels. You are not bringing your side post office. NOW NOT EVEN THE WEBSITE TRACK & TRACE does not work....

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