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DO NOT BUY the warranty for products from Raymour and Flannigan. We purchased about $10k worth of leather from them for about $1200. When we tried to have a rip fixed it was denied by the third party vendor. Raymour also stated it was not there problem as they no longer dealt with that firm....

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I have never wanted to commit several felonies before dealing with Raymour & Flanigan. I purchased a sofa & couch leather match reclining set a week before Thanksgiving. I had just moved and had no furniture to sit on. I fell in love with the piece I selected and received the guarantee...

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My husband and I have ordered a large amount of furniture from here recently. We ordered a leather sofa, loveseat, chair, ottoman, 6 seat dining table, office desk, hutch, two book shelves, and hall tree. These orders were spread out between two different times in about a 2-3 month time span....

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We bought a very expensive leather living room set consisting of a coach, love seat and recliner end tables a coffee table and an additional fabric chair that matched the set. The set costs thousands of dollars. Not even two years old the frame on the recliner breaks. We had purchased the extended...

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I purchased Broyhill furniture which is expensive almost five years ago and it is ready for the trash. We are adults so there is no abuse only general wear. They don't care. Just try to sell you something else. Do your self a favor and just buy from a cheaper store. It will last about the...

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i aplaied on line for a credit and i was approved, we went to the store we bought furniture and it was for the deal if you buy over $3500.00 it will be no intrest untill 2012 but under that amount the sales told me it will be no intrest for 12 month. i agreed on the 12 month and we got the furniture....

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Horrible experience, yet to be solved. I purchased a queens size mattress, full size and twin size on 04/02, I should have received the complete order as of today, 04/14. They say they delivered a frame and I don't have it; I’m missing the full size 3 mattress and the twin size box...

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I have never seen a business as bad as Raymour and Flanigan. I question... are these names genuine family names or are they stage names as all scams are? I correct my questioning to add that if these are real family names then they either 1. Must be so gullible as to think that their business...

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About one month ago my sister ordered a new dining room table for my birthday for me on-line using her credit card. Unfortunately, when the table arrived it was damaged and very poorly made. I contacted Raymour and Flanigan and they told me they had a no-return policy but I could go to the store...

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I ordered a couch on 2/10/08. At the time I placed the order they told me 6-8 weeks for delivery. I have been calling every week since the end of March and they never have any information for me. For the past few weeks I have been calling more often. They tell me that they will call me when...

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The worst customer service I have ever experienced. The worst delivery service I have ever experienced. Assembled my furniture incorrectly, showed up 5 hours late! The were extremely rude on the phone. They acted as if they are doing me a favour. Do not do business with this company. They refunded...

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Upon graduating college and getting a job, my daughter's first major purchase was a bed room set from Raymour & Flannigans. She was so proud of herself. Our daughter immediately began to get hives.

Never thinking that Bed Bugs could be the problem, she visited allergist...

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The worst place to buy anything from, I bought a couch and a chair, I have not yet received the chair and the couch arrived damaged. I had an appt to switched out the couch for a new one, and the salesperson called me on Sunday to say the chair had come in and he would add it to my delivery...

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On May 5, 2008 I placed an order with Raymore & Flanagan in Horseheads, NY for four living room pieces, a queen size sofa, a love seat and two club type chars. They were to be covered with fabric I chose in the store. The contract says a special order will take 6-8 weeks.

I...

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Im getting so stressed out. I purchased a whole living room set jan, 2006 It had a manufactures defect ! unknown to me. I had the platnum protection plan but: it didnt kick in yet! The manufactures warranty did. So Raymour & Flanigan replaced it under the manufacture warranty. But customer...

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I purchased the Carnegie love seat and couch along with the Elations table and chairs from the Manchester, CT R&F on 7/27. I was purchasing my first condo, closing on 8/15 so I wanted to get everything all set ahead of time. I scheduled an 8/21 delivery. At the encouragement of my salesman,...

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I purchased the ever so wonderful Platinum Plan. Make a long story short... NEVER EVER BUY FURNITURE FROM THEM. IT WILL BE THE BIGGEST MISTAKE OF YOUR LIFE!!! These people should be ut of business... The customer care is for the pits. They could care less if your unhappy or not! I am posting...

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Raymore and Flanigan we purchased a floor model bedroom due to renovation we had a delivery date for Aug 30th omg!!! They voided our order they sent the drivers without the queen frame they did not deliver the dresser we spent about 8 hours in a weekend...do not shop there...they sold the dresser...

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Never buy anything from Raymour & Flanigan! They are the worst furniture retailer ever! All they do is make mistakes and then the consumer is the one that suffers. More people need to report there experiences to the Better Business Bureau. Something needs to be done about how they do business.

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I would like to inform you of the experience that my husband and I had in your Deptford, NJ store. We first visited this store on 8/8. We were immediately greeted by Doryn. While there we placed a bedroom set, dining room set, computer armoire, bunkbed and dresser set on hold. We put down a...