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This is beyond absurd. It's actually become more comical than anything else. In short, I signed up with Qwest for cell service in May but decided to cancel (within the 15-day rule they have, so no penalties). When I signed up, they required a $200 deposit which I paid up front, but after...

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Consumer Information
Title: Mr.

Complaint Rating:

I accidentally sent a $400.00 money order made out to First Eagle Funding to Qwest on Monday, April 14, 2008. That money order was for my car payment. I sent my money order for Qwest, for $100.00, to First Eagle Funding, which I received back from them yesterday.

I immediately...

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This place took $31.98, out of my checking account. And I don't even know what it is for. I did not order anything from this. I want it put back into my account imediatley!

Thankyou, Mya H. Dir...

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All I can say is these people are the worse people. If you want money out of people, talking to a person they way that they do doesn’t get the money to them any earlier.. These people deserve to be put out of business... People are going thru hard times & they stress people to the...

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I had a cell phone and cable internet [no cable TV] and was happy with that. I had an accident and broke my neck and had muscle damage and nerve damage. I was trying to lower my bills so I could keep my internet because I can no longer move around much. I got this offer in the mail for price...

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I decided to go with a cheaper home phone service which works through the internet and my cellphone company. I also have my internet service through Qwest but I did not want that turned off. Before I did this I called Qwest and got all my ducks in a row. Qwest said no problem just have the other...

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Qwest reps told me their internet service would not work with a Mac. Since I live in the middle of nowhere and don't have a choice for DSL, I canceled the order I had placed for a Macbook. I am stuck with a pc with godforsaken Vista- what a piece of crap OS!! I can't afford to order...

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I heard a loud static noise on my home telephone. Qwest Technical Support ran a test on my phone line and said that it was a short in the line on the outside of the house. They then told me they could fix it but were going to charge me $85.00 to fix it. I told them that was rediculous. I am...

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I am including a letter I wrote to corporate about the battle with Qwest: I am writing you directly to tell you about my terrible experience with this company named Qwest. I hope that you take it seriously because there are a ton of people with these bad experiences just like mine and I don't...

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On December 21, 2007 I signed up for the Qwest/DirecTV bundled package. After 12 years with the DISH network I felt it was time to leave as they also increased their pricing, not concerned about their loyal customers. As the Qwest 'on hold' message states, 'one bill, one payment...

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I had a DSL internet & phone bundle with Qwest from Nov 2006 - Apr 2008. I switched over to another Internet provider(Charter Cable) in mid-April 2008 and also switched over to Vonage, the VOIP based phone service. They have the number portability service where they can transfer your existing...

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Stay AWAY from Qwest. Their customer service is horrible and their billing department is a nightmare. Last year they sent me to ER Solutions (collection agency-another horrible company) and stated it was in error, they meant to send someone else. This time I cancelled my phone service with them...

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We requested to have Qwest come out to install a telephone line and the day before they came, had to cancel our request.
The next day the service technician comes out and we explain that we have canceled the request and he leaves.
This was 3 months ago. The first time we called...

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I want to start off by saying I have been a customer service rep, and I don't blame the reps in this case, except maybe those who are working on commission and are willing to spin/and or lie about a product in order to get people to buy it (Not saying people who work on commission are evil;...

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In September I found a notice on my door from Qwest, they had upgrade our neighborhood to high speed digital fiber, and were offering deals of $29/mo for the low end which I was using and paying $42/mo or $44/mo for their new 12GB service. I called them and was assured that yes I could be upgraded...

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In September I found a notice on my door from Qwest, they had upgrade our neighborhood to high speed digital fiber, and were offering deals of $29/mo for the low end which I was using and paying $42/mo or $44/mo for their new 12GB service. I called them and was assured that yes I could be upgraded...

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I had Qwest wireless back in 2002 or 2003, (can't remember exactly) and at the time was disputing a $200 contract cancellation fee they began charging me after I canceled my service for mistakes they had made on my bill. I kept the home phone service, and still have it now in 2008.

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Qwest is incompetent. We were repeatedly getting ever higher bills from Qwest so, like everyone else in this economy we switched our extensive home service to Vonage to save money. This angered Qwest beyond belief who promptly terminated our internet service along with our home and office phone...

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11/08 my roommate wanted to get Direct TV...and they only way we could was we had to get home phone service through Qwest. After having the Direct TV guy here to find out we couldn't have the service I called and cancelled Qwest. No problems. When I received the bill, I paid it online 11/4....