Complaint Rating:

I was a satisfied customer of ProActiv acne cleansing system for years, beginning in the mid-90s (before they used celebrity endorsements). My mother got the account for me & I used the product for many years; we terminated the account only due to accumulating a stockpile of the product....

Complaint Rating:

12/2006 I ordered a 'sample' kit from Proactiv
2/2007 I received another kit and called to ask why they sent it. They said when you order the
sample you are automatically signed up for repeat shipments. I told them I would keep this one
because I should have...

Complaint Rating:

I called to cancel my order in Dec. '07. I received another package in February and immediately called to notify of their mistake. I returned the package and was still charged shipping and handling. Upon call back, the Proactive rep said "Well it's not worth arguing over."...