Complaint Rating:

Back in Sept of 2007, a Platinum Protection sales rep had come out to our house. They were giving Free Wireless Alarms away with a 2 year contract of service. They told me how much better their alarm was over my working existing alarm. I agreed to the new Alarm and service. 30 min after signing...

Complaint Rating:

I am very upset with this company. We had an alarm system installed back in May because my husband was going to start working nights. Everything appeared great from what the salesman actually told us. He said we could cancel any time we wanted and that we would have our equipment removed from...

Complaint Rating:

I and one of my close friends both worked for this company. I have seen everything they do, from the sales side, to customer service, to the collections and technical part of it. There are a lot of good people who are just trying to do their jobs there. Sadly I have seen many a customer service...

Complaint Rating:

Over a year ago, I got scammed by a door-to-door salesman, telling me he wanted to upgrade my 'Brinks' system w/this new Honeywell Equipment, and it's free, all I had to do was display their sign in my front yard. Since I was currently thinking about upgrading my Brinks System,...