Complaint Rating:

Requested a free sample and then received a bill for $19.94 for something I did not order. This is scam, beware!...

Complaint Rating:

I ordered a free sample of "Pain Vanish". Received a free sample plus first order of product that will be sent each 30 days. I have refused delivery of products as I did not order any, only a free sample....

Complaint Rating:

I too received an unsolicited 2 oz. tube of Pain Vanish with an invoice for 19.94, apparently half off. Rather pricy and I know I didn't order this. The invoice says you can request a postage paid envelope. By law I could keep it, since I didn't order it, but I don't want to deal...

Complaint Rating:

Was offered a free sample and now I have a bill for $19.94. I am angry....

Complaint Rating:

Ordered a free sample. Weeks later received a tub of Pain Vanish and a bill for $19.94. On statement it says "We'll even pay the return postage". I tried to call the 1-877 number to get a label so they can pay for postage but only a recording. Can't get customer service....

Complaint Rating:

Requested a free sample, which I received then weeks later they sent more of the stuff and a bill for $19.99....

Complaint Rating:

I goofed up the address on my original complaint... I ordered a free sample and received it, a few days later I received a package and a 19.94 bill with a tube of cream I did not order. I do not believe for a minute the product is any good. I am so upset at myself I cannot think well....

Complaint Rating:

I never ordered this stuff and they can just come and get it if they want it back.... let them make an appointment and fly to AZ for it...

Complaint Rating:

I sent for free samples and I got (3) 0.21oz sachets. The next thing I know they sent a letter asking for my payment of the "Welcome Pack" kit. I never received the welcome pack kit with 2 oz tube cream. I never ordered for more products. This is a SCAM....

Complaint Rating:

Sent for free sample and got billed for 19.95. Beware people!...

Complaint Rating:

I ordered this FREE product and now I am receiving bills for $19.94. This is fraud!...

Complaint Rating:

I am being billed $19.94 for some kind of pain vanish cream. I did not order it... I did not receive it. Cannot talk to a person at customer service number. Invoices are getting more intense... stating "Is There a Problem?"...

Complaint Rating:

I have tried to contact the company by phone and am
constantly told due to the many call volume I need to wait.
I have waited three different times and cannot get through.

I used the email address and receive a blank page when
I try to click on to email their...

Complaint Rating:

I receeived 3 little packs of pain vanish products I do
not want! I do not want any other mailings or advertisemants sent to me!! I am sending back the samples that was sent me! I don't remember requesting any samples!!...

Complaint Rating:

Ordered a free sample of PainVanish and received a bill for $1994 for the FREE sample....

Complaint Rating:

I apparently requested a free sample of PainVanish cream (although I do not recall doing so) Yesterday I received the cream along with a bill for $19.94. The invoice also informed me I would be receiving products on a regular basis. I do not want anything sent to me on a regular basis. Is it...

Complaint Rating:

Wanted to try a free sample, received it, did not get any relief at all. Few days later I receive a shipment of the so called relieving cream, along w/invoice for $19.94 . I did not request any future shipments at the time I ask for the sample . I tried to contact them at their toll free number,...

Complaint Rating:

Did not request "free sample"; enclosed flyer said future shipments would be sent. THIS IS A SCAM!!!...

Complaint Rating:

I requested a free coupon! the company sent me a bill and a box with a cube of vanish a bill, for $19.94 for something I did not order. I am returning the invoice stating I did not order this other wise I am not going to return or pay for it! Thanks for your attention. JG...

Complaint Rating:

I was sent a product and bill for 19.94 for an item I never ordered. Their phone number goes into a phone tree that does not allow me to return what they sent. I found a place to return the item and will give that a try.
I have to pay to return it and also for the confirmation that it...