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ooma.com Consumer Complaints & Reviews

Ooma / Service complaint

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Reviewer54141 on 2016-01-12
I have been using OOMA for over 2 years now. Recently I am having trouble with their service while using calling card to make international calls. It looks like they are blocking the use of calling cards from OOMA in order to force customers to use their pwn international calling package...

Ooma / VOIP Phone Service

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iscreamforyou on 2015-11-12
OOMA has Poor quality Customer Service. Ready for that? It will be your life with them. OOMA looks for ANY reason to disconnect "unprofitable to them" grandfathered in accounts - even if they are bought & paid for by the customers. I used the OOMA box for a few years. Disconnected it...

Ooma / Ooma FCC Fee & Other Fee's

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Ghost.Sage on 2014-09-18
Purchase Ooma Phone Service, bought the Telo, 2 HD cordless Handsets, and paid for my service for the whole year in advance to avoid worrying about a monthly bill, but what I did know is that the keep charging you every month Regulatory Compliance Fee $1.78, 911 Service Fee $1.59, and a...

Ooma / Scam or Cheating

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Ooma Scam on 2013-11-08
Several years ago, I bought an Ooma hub, due to this advertise " ...Kiss your phone bill and say good bye, never a fee again, ..." After about two years in use they charged my credits card $4.75 / mo. for server fees and taxes. I refuse to pay, and my phone was turned off. I complained and...

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