Complaint Rating:

I was charged for two accts when I ordered services. I emailed them immediately and asked them to cancel both charges. They did not....

Complaint Rating:

Credit Card was charged 39.99 for ANNUAL renewal on 05/01/08. Subscription expired on 09/02/08. Called phone # on CC statement, customer service in India answered and after an hour and a half of frustration I was able to prove that Symantec/Norton had screwed up and my subscription was extended...

Complaint Rating:

I have a one year old Vista machine that was delivered with Norton 360 v 2.xx. I renewed the subscription this weekend and for some reason there was a problem with the subscription renewal. I contacted Technical support at 10:30 AM EST and Symantec took control of my machine remotely to correct...

Complaint Rating:

I have on my visa card two charges for one year of my anti virus ( $42.59) bill. I just renewed it . One time on the 17th and the other on 21st, that was on my credit card with Capital One....

Complaint Rating:

I just got off the phone with customer service from Norton.They are supposed to refund $69.99 for an order made by mistake.I renewed my subscription at$59.99 yesterday and today I got 3 emails telling me I had chosen to "opt out" of Norton 360. What a mess! Hopefully everything was...

Complaint Rating:

My credit card was billed a renewal fee for Norton Antivirus. We have upgraded our computer and did not include Norton to my knowledge as it was professionally done....

Complaint Rating:

I was charges 69.99 for annual renewal without my personal authorization...I do not use Norton anymore and yet it was renewed?!...

Complaint Rating:

These charges appeared on my VISA card bill when it came out this month. I canceled this service when I had trouble with my computer and had it repaired. The repair service installed another protection at that time. Please remove these charges from my VISA card and issue credits in the amount...

Complaint Rating:

Norton Annual Renewal- unauthorized charges of $49.99. I called the credit card to dispute charges. Credit card company said it may take 8 weeks to resolve!...

Complaint Rating:

I was automatically charged to my Visa Debit Card a fee of $52.99 on 3/31/08 for Norton antivirus to auto renew my antivirus protection, when I had already renewed online for $49.99 from their website on 3/28/08...so now I got charged 2x....

Complaint Rating:

yes i downloadednorton antivirus when i went to register it they asked for a product key wich i don't have .
this product also has a $30 rebate and i don't have a printer
how do i subit my rebate?...

Complaint Rating:

I ordered Norton Anti-Virus over the internet a year ago. My subscription was not up until january 24th 2008. On january 11th my subscription was renewed with out my knowledge. I was never asked if i wanted my subscription automatically renewed. I never received any notification before the 55.oo...

Complaint Rating:

Norton will sell you a product that does not work. Then they give you the run around for almost two hours and want you to give them more money to clean your p.c... That is why you purchased the product to begin with, so you dont have to worry about your p.c... Then the bastard will give you...

Complaint Rating:

I was charged 64.79 to my credit card for renewal when I no longer carry there virus protection. I will be disputing this charge....

Complaint Rating:

I was automatically billed for an annual fee for Norton anit-virus services on 3/18/08. I was told by my credit card company that I had agreed to have them renew me every year. I am now using a different service and have been for several months, which my computer technician recommended and installed...

Complaint Rating:

Norton annual renewal charged my credit card without my authority. Not good for consumer business in my opinion....

Complaint Rating:

i want to be refunded to my account 49.99 as of this week if not future action will be neccessary....

Complaint Rating:

I was charged $131.98 for something called DRI Symantec HP Mobile. I did not order this and I don't even know what it is!...

Complaint Rating:

On 21/08/2008 I ordered and paid for NORTON 360 2.0 and authorized a payment of Can$70.59 on my MC. I was told it would be received within 3 days and still have not received same. I would like to know the status of the order....

Complaint Rating:

Was unable to finish down loading ANTI-VIRUS so went to Smiths and bought software and installed Product Key; JHVX7-4XYFT-73GMX-JMQXY-YQT9K....