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Complaints in norton.com

Norton Anti-Virus Symantic

Posted: 2008-01-11 by garret utter  [send email]
Fraudulent charges on debt card!
Complaint Rating:  100 % with 1 votes
I ordered Norton Anti-Virus over the internet a year ago. My subscription was not up until january 24th 2008. On january 11th my subscription was renewed with out my knowledge. I was never asked if i wanted my subscription automatically renewed. I never received any notification before the 55.oo...
Comments United States Software & Games

Norton Annual Renewal

Posted: 2008-03-24 by Debra Wood  [send email]
Company renewed account without my approval!
Complaint Rating:  94 % with 36 votes
I was charged 64.79 to my credit card for renewal when I no longer carry there virus protection. I will be disputing this charge....
Comments United States Unauthorized Charges

Norton AntiVirus

Posted: 2008-04-04 by Lori P Cruz  [send email]
unauthorized billing credit card
Complaint Rating:  0 % with 0 votes
My credit card was billed a renewal fee for Norton Antivirus. We have upgraded our computer and did not include Norton to my knowledge as it was professionally done....
Comments United States Products & Services

private home use

Posted: 2008-03-27 by Viola Reddick  [send email]
unauthorize charge/ billing
Complaint Rating:  0 % with 0 votes
my credit card was charged 39.99 on march 03/05 /08 for norton renewal and I was not notified.of this until I recieved my credit card statement.I did not authorize this and would like the charges taken off my account. I have not used the service for six months. I changed pc and e-mail address...
Comments United States Internet Services

Norton AntiVirus

Posted: 2008-03-28 by Deborah Holly  [send email]
Annual Renewal
Complaint Rating:  0 % with 0 votes
I was charges 69.99 for annual renewal without my personal authorization...I do not use Norton anymore and yet it was renewed?!...
Comments United States Software & Games

norton antivirus 2008 2 year update

Posted: 2008-03-31 by Allyson B. Bogoch  [send email]
installation
Complaint Rating:  56 % with 16 votes
Am not sure if the installation has been completed as it hasn't come up for 2 weeks. Do not want to pay for a product that has apparently stopped working. please reply...
Comments Canada Airlines

Norton antivirrus

Posted: 2008-03-31 by Carole Shaffer  [send email]
unsolicited renewal
Complaint Rating:  100 % with 2 votes
I recieved billing for unsolcited renewal of anti virus I won't and
can't use. I expect a full refund by the end of the week....
Comments United States Computers & Accessories

Norton.com

Posted: 2008-04-07 by Betty Rutherford  [send email]
Unsolicited renewal of antivirus!
Complaint Rating:  100 % with 1 votes
I opened my credit statement and found I had been charged for a renewal that i had not requested. I will contact my card company and dispute this charge on my card!...
Comments United States Software & Games

Norton Annual Renewal

Posted: 2008-04-12 by Melanie  [send email]
Terrible rip off!
Complaint Rating:  83 % with 24 votes
I was automatically billed for an annual fee for Norton anit-virus services on 3/18/08. I was told by my credit card company that I had agreed to have them renew me every year. I am now using a different service and have been for several months, which my computer technician recommended and installed...
Comments United States Software & Games

Norton AntiVirus

Posted: 2008-04-18 by Lisa D. Rasaw  [send email]
Unauthorized Charges of $106.98
Complaint Rating:  100 % with 2 votes
These charges appeared on my VISA card bill when it came out this month. I canceled this service when I had trouble with my computer and had it repaired. The repair service installed another protection at that time. Please remove these charges from my VISA card and issue credits in the amount...
Comments United States Unauthorized Charges

Norton Annual Renewal

Posted: 2008-04-12 by Melissa Bader  [send email]
charged credit card without approval
Complaint Rating:  80 % with 5 votes
Norton annual renewal charged my credit card without my authority. Not good for consumer business in my opinion....
Comments United States Unauthorized Charges

Norton Annual Renewal

Posted: 2008-04-14 by Tiffany Davis  [send email]
did not agree to a renewal
Complaint Rating:  100 % with 1 votes
i want to be refunded to my account 49.99 as of this week if not future action will be neccessary....
Comments United States Internet Services

Norton AntiVirus

Posted: 2008-04-19 by Kim Mason  [send email]
Unauthorized charges to my credit card
Complaint Rating:  0 % with 0 votes
Norton Annual Renewal- unauthorized charges of $49.99. I called the credit card to dispute charges. Credit card company said it may take 8 weeks to resolve!...
Comments United States Computers & Accessories

Norton software

Posted: 2008-04-19 by Scott S  [send email]
unauthorized annual renewal fee
Complaint Rating:  0 % with 0 votes
I was charged an unauthorized annual renewal fee of $53.86 on 4/14/08 from Norton.com. I do not currently and have not had this service for over a year. I currently recieve it free from my cable supplier. When you go to Norton.com/cs ca to resolve the matter as usual you have to jump so many...
Comments United States Computers & Accessories

Norton AntiVirus

Posted: 2008-04-25 by Candi Eveler  [send email]
Charged Automatically when already renewed
Complaint Rating:  100 % with 1 votes
I was automatically charged to my Visa Debit Card a fee of $52.99 on 3/31/08 for Norton antivirus to auto renew my antivirus protection, when I had already renewed online for $49.99 from their website on 3/28/08...so now I got charged 2x....
Comments United States Computers & Accessories

Norton Annaul Renewal

Posted: 2008-04-28 by Anna Haynes  [send email]
Current Charge on my Credit Card
Complaint Rating:  0 % with 0 votes
I recently received a charge on my AMEX without prior notification. I would like to know what this charge is for ($43.43 on 3/18/08).

Thank you for your prompt attention to this request....
Comments United States Computers & Accessories

Norton security

Posted: 2009-02-09 by   John & Connie Schulien
Difficult in receiving a refund
Complaint Rating:  0 % with 0 votes
I purchased the system yesterday for $59.99 and have spent many, many hours to try and complete their many downloads and requests and still they have not completed my installation. My reason for purchasing is that every time I went on line their advertising came up and made it difficult to continue...
Comments United States Computers & Accessories

Norton Virus Protection

Posted: 2008-06-09 by Larry Maxey  [send email]
Unauthorized renewal charge
Complaint Rating:  0 % with 0 votes
I was charged $49.99 for an annual renewal on an anti-virus on my Discover Card 3/21/08 that was not authorized by anyone. I purchased an antivirus from Norton the previous year but it was horrible and I removed it from my computer. I have been unable to find anyone from Norton that will repay...
Comments United States Computers & Accessories

Norton 360 2.0

Posted: 2008-07-17 by H ector Montalvo  [send email]
Over purchase
Complaint Rating:  0 % with 0 votes
I purchased the antivirus program twice . I need to cancel of them. Plz advise smb!...
Comments United States Unauthorized Charges

No company

Posted: 2008-07-30 by Bonnie Devescovi  [send email]
over charge
Complaint Rating:  0 % with 0 votes
I have on my visa card two charges for one year of my anti virus ( $42.59) bill. I just renewed it . One time on the 17th and the other on 21st, that was on my credit card with Capital One....
Comments United States Unauthorized Charges

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