Complaint Rating:

I purchased a pair of boots from this web company. They did not fit properly and I followed the company directions on returning the boots. It took getting my credit card company involved to get my refund! I had to email the company on at least 5 different occasions and each time I was promised...

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Received incorrect order. Took several days to receive a return authorization. Although website indicates that "Jim" is available for personal service, all my calls reached a recording promising a return call or that they would return an email. I have phoned 4 times and emailed 3 times...

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I ordered insoles for my shoes, money was charged to my debit card. 10 days later I have no insoles for my shoes and email and phone calls have produced no response. Shop at your own risk!...

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I ordered shoes on 4/12/09 - my credit card was charged immediately. I waited for the shoes and after more than 10 days I called and emailed. All calls went to the answering machine (even though "Jim" promises a "live" person to speak with). I finally received the shoes on...

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I ordered and got a pair of shoes. They did not work for me. I contacted the company and asked what to do, and followed their instructions. I still have no refund and it has been 6 months. DO NOT ORDER FROM THIS COMPANY!...

Complaint Rating:

ORDERD6-15--09 NO SHOES OR ENAILDB979...