Complaint Rating:

Beware of NETZERO and it's software. In the past 6-8 months I have experienced the following using their service. I have logged on line and got a busy message more times than I can count on my hands and feet! I have as much problems loosing their signal and having to try to log back in,...

Complaint Rating:

NetZero is by FAR the worst dial-up ISP provider out there. I signed my friend’s grandma up for it to cover here till the cable came. I did the 30 days free and got the 3G package, to where the dial-up would be just as fast as DSL. WRONG what a total joke. The application to make the internet...

Complaint Rating:

Received notification that NetZero is going to further penalize those of us who pay their monthly charge by automatic electronic transfer from bank accounts, by increasing fee's, for an already problematical level of internet services. This is an absolute ridiculous charge to begin with,...

Complaint Rating:

I called netzero to set up a dial up month to month service. I checked my billing status and found that netzero had signed me up for hi speed and a 12 month plan. I was also told I would be charged $25 dollars for cancellation. I have repeated their mistake numerous time. Netzero said I authorized...

Complaint Rating:

I canceled netzero within a week and was still charged and did not get a refund.I called three times to cancel and they still charged my card for months.I changed card # and they charged the new #. I changed numbers again. A year later they are trying to charge me again....

Complaint Rating:

Somehow, someone is charging my checking account and I dont recall any of it it has been going on for awhile, I want it stopped ASAP. DOnt know what it is and do not want to know, just cancell it now....

Complaint Rating:

I have made 4 attempts in the last 2 weeks to cancel Netzero. Each time I was assured that the account had been canceled. However, instead, they billed my charge card... then they put their so called high speed on my computer without permission, and it messed up my new broadband server. I made...

Complaint Rating:

Netzero what a joke I will never recommend them to anyone. My account was supposed to be canceled 3months ago so I thought. We were told the cancellation never went through and that's why were billed. So we canceled again in July 2008 come August we were hit with 25.00 cancel fee and 11.90...

Complaint Rating:

I canceled this Internet service on March 2008 and have since kept being billed without authorization to my credit card despite I've canceled 2 times myself. I am tired of them telling me it's canceled and then a month later, I'm billed again. What kind of company is this that...

Complaint Rating:

Several charges for 29.95 and $1.00 that are unauthorized....

Complaint Rating:

Wow! I'm so glad I found this site. I too think Webster has unfair business practices. Mine involves having deposited money, wait for it to clear, then I get whacked $35 a pop! RIDICULOUS! I have had this bank through all the buyouts etc, for over 15 years. I have NEVER had a problem bouncing...