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neopost.com Consumer Complaints & Reviews

postage meter

Posted: 2008-10-27 by William M

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Neopost Refuses to Process Promised Refund

Complaint Rating:

I have a consumer complaint against Neopost S.A. (30955 Huntwood Ave., Hayward, CA 94544), a company that rents out postage meter service. Neopost told me I could feed envelopes through the postage meter we are renting from them just as I did the Pitney Bowes. Twice, doing this has cost us money....

Comments

United States, California, Hayward

Business & Finances

Neopost

Posted: 2008-10-31 by Rick Burghdorf

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Non-Working Equipment; No Customer Service; Lied about Promised Refund

Complaint Rating:

In Summer 2008, we decided to rent a postage meter from Neopost. The meter kept deducting money from our postage account without printing a postage label. When I asked for a refund on the $16 in postage the machine ate, they ignored me. I filed a Better Business Bureau complaint, and Neopost...

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United States, California, Hayward

Products & Services

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