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Complaints in neopost.com

postage meter

Posted: 2008-10-27 by William M  [send email]
Neopost Refuses to Process Promised Refund
Complaint Rating:  100 % with 1 votes
I have a consumer complaint against Neopost S.A. (30955 Huntwood Ave., Hayward, CA 94544), a company that rents out postage meter service. Neopost told me I could feed envelopes through the postage meter we are renting from them just as I did the Pitney Bowes. Twice, doing this has cost us money....
Comments United States Business & Finances

Neopost

Posted: 2008-10-31 by Rick Burghdorf  [send email]
Non-Working Equipment; No Customer Service; Lied about Promised Refund
Complaint Rating:  71 % with 7 votes
In Summer 2008, we decided to rent a postage meter from Neopost. The meter kept deducting money from our postage account without printing a postage label. When I asked for a refund on the $16 in postage the machine ate, they ignored me. I filed a Better Business Bureau complaint, and Neopost...
Comments United States Products & Services

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