Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website  

nationstarmtg.com Consumer Complaints & Reviews

Nationstar Mortgage - My mortgage

Posted: 2015-11-05 by    Reviewer47023
Complaint Rating:  0 % with 0 votes
My local bank sold my mortgage to Nationstar mortgage. What a frustrating experience! Terrible customer service, with long waiting time (20-60 minutes) with zero results or solutions. You get transferred multiple times to different people and then disconnected! They cannot apply extra payments...

Nationstar Mortgage - 15 year conventional fixed mortgage

Posted: 2015-10-30 by    CBruning
Complaint Rating:  0 % with 0 votes
Nationstar and Freddie Mac have blatantly stripped me of equity and left me with a 1.4 acre, 2 bedroom property that has no comparative market value. No real estate agent in DFW or the surrounding cities will represent my home to buyers as a 3 bedroom 2.2 acre home as appraised and sold to me....

Nationstar Mtg - Foreclosure while in Loan Mod Process

Posted: 2015-04-19 by    snjzaii
Complaint Rating:  0 % with 0 votes
I applied for a Loan Modification with Nationstar Mortgage. Each time that Nationstar sent me a "Helping You Stay In Your Home" packet with the "Making Home Affordable" documents I would fill them out and sent them back to Nationstar Mtg. 12/19/2014 I received another packet, I returned the...

Nationstar Mortgage - Forcing Foreclosure due to &Payments in Good Standing& and &Credit Score too HIgh&.

Posted: 2015-03-28 by    Dr. JBB
Complaint Rating:  100 % with 3 votes
I have been in the process for the Short Sale program since November of 2014. Nationstar assigned me a preferred agent in my area. We went through all the steps and then finally last week I received a letter dated March 3, 2015 that read:
Congratulations! You are eligible for the Short...

Nationstar Mortgage - Refinance Fiasco

Posted: 2015-03-14 by    GA-REFI-Hell
Complaint Rating:  0 % with 0 votes
The worst experience ever dealing with a financial services company. My Loan Originator David Totty and Closing Coordinator Jane Speas were fine, even enjoyable, but both were embarrassed and equally frustrated with the process.

My loan was delayed multiple times (5) and 4 time...

Nationstar Mortgage - Extra fees Cannot Explain

Posted: 2014-12-09 by    atroy92
Complaint Rating:  0 % with 0 votes
My house went to foreclosure last year i got it out. Now I can not re finance because it is an upside down load.( i owe more that what it is worth). At the end of the year they tried to put the house back in foreclosure for 10 cents. Payment went up by 5 cents. I call and cleared that up. Now...

Nationstar - Unfair charges and banking

Posted: 2014-07-29 by    Luis Delrio
Complaint Rating:  100 % with 2 votes
I am a month ahead of my mortgage since 4 months ago. I did this to get them off my back and to stop charging me fees. Especially the inspection fees!!! When I have no evidence the any inspection has taken place. Well fast forward to this moment. I now behind on my payment. That is according...

Nationstar - Fraudulent late fees

Posted: 2014-06-17 by    neuckh
Complaint Rating:  0 % with 0 votes
In August 2012 Nationstar purchased the mortgage on a property I own. I
have payments set up automatically through my bank. I have never been
late on my payments for this mortgage, however, somehow something
happened and Nationstar decided that I missed
a payment...

Nationstar Mortgage Texas - Foreclosure Mill

Posted: 2013-09-13 by    Xtian_42
Complaint Rating:  100 % with 1 votes
This company purchased our home equity loan from our original lender. I would have NEVER done business with them based on their reviews. We got behind on our 550.00 per month payment when my wife was dying of cancer, We kept paying but were always 2 months behind. In a 6 month period they accessed...

Nationstar Mortgage - Refinance under Harp program

Posted: 2013-01-12 by    georgemayes
Complaint Rating:  90 % with 10 votes
I am a totally blind individual and work for the VA here in Reno NV.
I have been a customer with Nationstar Mortgage for over two years, and I have never missed a payment or have been late. My previous loan was with Bank of America before my note was obtained by Nationstar Mortgage.

Nationstar Mortgage - Short sale &Screw&

Posted: 2012-11-25 by    Dplus3
Complaint Rating:  100 % with 5 votes
After 5 months we are exhausted. A family of 5 living in a one bedroom apartment with an empty house waiting but Nationstar won't let us have it. We were told short sales are anything but short so we knew it would take some time. After multiple attempts to reach out to CEOs, CFOs ..agents...

Nationstar Mortgage - Terrible Customer Service

Posted: 2012-08-17 by    Hamlinator
Complaint Rating:  100 % with 3 votes
This is a follow-up to the problem posted 7/27/12... Nationstar finally provided a pay off amount and I was able to close on my house sale. However, 17 days AFTER I fully paid off my loan, I called to find out the status of my escrow funds which they still owe me. I was told that it is Nationstar's...

Nationstar Mortgage - Extremely Poor Customer Service

Posted: 2012-07-27 by    Hamlinator
Complaint Rating:  100 % with 3 votes
The problems started the day they bought my mortgage and started demanding payment without having even assigned me an account number. The problems continued as they harassed me on a monthly basis for payment even though I was never once late in paying according to their policies. The final straw...

Nationstar Mortgage / Loan - (HAMP) fraud

Posted: 2012-04-03 by    luvleebutterfly77
Complaint Rating:  0 % with 0 votes
My parents lost their home of the last 18 years, because Nationstar sold their home while they awaited an answer regarding their HAMP application, without any prior notification, they did not know their home had been sold until October 2011. That's when they started receiving notices and...

Nationstar Mortgage - Fees & Rates

Posted: 2012-02-12 by    JohnsCreek
Complaint Rating:  100 % with 2 votes
Had a great loan company originally through a great bank, then SURPRISE - got hit that it was sold to this HORROR FEST of VERMIN. No customer service skills, unreal fees for UNKNOWN reasons, cannot get anyone to give a consistent answer and 'BECAUSE THAT IS THE WAY WE ALWAYS DO IT" is not...

Nationstar Mortgage - poor service

Posted: 2011-12-18 by    charles shepard 3
Complaint Rating:  100 % with 5 votes
Where to start!!! I had First Horizon some months back and during a HAMP modification, my loan was sold to Nationstar. I then had to start all over. This process should only take 90 days max and it took them 120 days and they denied me. Party due to information being more than 90 days old. I...

Nationstar Mortgage - Unethical Practices

Posted: 2011-10-15 by    Falcon77
Complaint Rating:  100 % with 22 votes
I am keeping a chronology of my dealings with this company, but below summarizes my experience with within the first three weeks of them acquiring my mortgage (from Flagstar Bank).

1) I have had no problems making payments with the previous two mortgage companies (GMAC and FlagStar)....

Nationstar Mortgage - File a complaint with BBB

Posted: 2011-09-14 by    Emily McKeon
Complaint Rating:  50 % with 4 votes
My husband and I have been having issues since our mortgage was sold to Nationstar. I'm filing a complaint with BBB and suggest everyone else does, too....

Nationstar - Grievously Delinquent/Erroneous/Extortionate Business Practices

Posted: 2011-09-03 by    insearchofanswers
Complaint Rating:  23 % with 13 votes
Grievously Delinquent/Erroneous/Extortionate Business Practices
Nationstar is failing to provide final documents for the qualifying mortgage modification. This failure continues to add to the “delinquency of the account.” The latest story from Nationstar which has been ongoing...

Nationstar Mortgage Llc - Inaccurate Monthly Statements

Posted: 2011-08-30 by    rhnull
Complaint Rating:  0 % with 0 votes
My HELOC was transferred from Principal Bank to Nationstar Mortgage LLC in July 2011. The very first monthly statement was a joke: inaccurate number of days in cycle, inaccurate listing of APR, inaccurate mathematics to compute interest, inaccurate mathematics to compute principal balance. In...

Share with Others

Contact Us


Beware of Fake Websites and Phishing Scams
Beware of Fake Websites and Phishing Scams
more videos More Videos
RSS Feed

Reply to