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nationstarmtg.com Consumer Complaints & Reviews

NationStar - 1st of many on this company

Posted:    nationstar_will_lie_cheat_2_4close_onU
Complaint Rating:  100 % with 1 votes
So glad to not be alone, yet I feel for others like us, having to work, deal with these people.
This first complaint is like many others.

Bought our home in March of 1999, we as lot of other Americans do, we refinanced. After a few more years we refinanced again, and...
Complaint comments Comments Complaint country United States Complaint category Mortgage Companies

Nationstar Mortgage LLC - Inaccurate Monthly Statements

Posted: 2011-08-30 by    rhnull
Complaint Rating:  0 % with 0 votes
My HELOC was transferred from Principal Bank to Nationstar Mortgage LLC in July 2011. The very first monthly statement was a joke: inaccurate number of days in cycle, inaccurate listing of APR, inaccurate mathematics to compute interest, inaccurate mathematics to compute principal balance. In...
Complaint comments Comments Complaint country United States, Texas, Lewisville Complaint category Mortgage Companies

NationStar - Grievously Delinquent/Erroneous/Extortionate Business Practices

Posted: 2011-09-03 by    insearchofanswers
Complaint Rating:  23 % with 13 votes
Grievously Delinquent/Erroneous/Extortionate Business Practices
Nationstar is failing to provide final documents for the qualifying mortgage modification. This failure continues to add to the “delinquency of the account.” The latest story from Nationstar which has been ongoing...
Complaint comments Comments Complaint country United States, Texas, Lewisville Complaint category Business & Finances

Nationstar Mortgage - Unethical Practices

Posted: 2011-10-15 by    Falcon77
Complaint Rating:  100 % with 20 votes
I am keeping a chronology of my dealings with this company, but below summarizes my experience with within the first three weeks of them acquiring my mortgage (from Flagstar Bank).

1) I have had no problems making payments with the previous two mortgage companies (GMAC and FlagStar)....
Complaint comments Comments Complaint country United States, Texas, Dallas Complaint category Mortgage Companies

Nationstar Mtg - Charges

Posted: 2013-11-25 by    Bcvargas
Complaint Rating:  0 % with 0 votes
Is it legal that nationstar keeps charging me for home inspections? I was late before but have been caught up and I receive a Statement to yet another home Inspection! What's wrong with this company seems like they want me to fall more behind!! Is this legal I live In colorado...
Complaint comments Comments Complaint country United States Complaint category Loans

NationStar - Fraudulent late fees

Posted: 2014-06-17 by    neuckh
Complaint Rating:  0 % with 0 votes
In August 2012 Nationstar purchased the mortgage on a property I own. I
have payments set up automatically through my bank. I have never been
late on my payments for this mortgage, however, somehow something
happened and Nationstar decided that I missed
a payment...
Complaint comments Comments Complaint country United States Complaint category Mortgage Companies

NationStar - Unfair charges and banking

Posted: 2014-07-29 by    Luis Delrio
Complaint Rating:  100 % with 1 votes
I am a month ahead of my mortgage since 4 months ago. I did this to get them off my back and to stop charging me fees. Especially the inspection fees!!! When I have no evidence the any inspection has taken place. Well fast forward to this moment. I now behind on my payment. That is according...
Complaint comments Comments Complaint country United States, Georgia, Dallas Complaint category Banks

Home Mortgage - Stealing from their homeowners!

Posted:    Earl L. Fugate
Complaint Rating:  100 % with 1 votes
They have added corporate advances to our loan in the amount of 15,000.00 that we DID NOT receive. They will not remove them and cannot show us where we received them....
Complaint comments Comments Complaint country United States, Texas, Dallas Complaint category Mortgage Companies

Nationstar Mortgage - Deceptive loan practices and unresponsive customer service

Posted:    Valerie
Complaint Rating:  100 % with 11 votes
Two weeks ago we tried to pay off a home loan we had with Nationstar Mortgage who had evidently bought the original loan from Centrex. After receiving a call that we were overdue, I spoke with several different service representatives all of whom told me that they had not received the check....
Complaint comments Comments Complaint country United States, Texas, Dallas Complaint category Mortgage Companies

Nationstar Mortgage Company - mortgage

Posted:    Jodie
Complaint Rating:  100 % with 24 votes
This company is the biggest pain in the butt I have ever dealt with. They hound me every month for their money since the day I signed for the loan a couple of years ago. I have paid my mortgage every month - more than I owe them, but the minute it goes over the due date, whether it is in the...
Complaint comments Comments Complaint country United States, Texas, Lewisville Complaint category Loans

NationStar - Payment administration not in order

Posted:    BartO
Complaint Rating:  0 % with 0 votes
Nationstar took over our mortgage from Flagstar Bank. Apparently, they did not receive full records from Flagstar and concluded that I did not have homeowners insurance. They automatically instated a ridiculously expensive insurance and established an escrow account on my behalf to pay for it....
Complaint comments Comments Complaint country United States, Texas, Lewisville Complaint category Mortgage Companies

Nationstar Mortgage - Fraud!

Posted:    nkwshorty
Complaint Rating:  100 % with 6 votes
After reading all of the other complaints, I can assure you that you are not alone! The more complaints that I read posted by other people, the higher my blood pressure went! My loan was was also bought out by Nationstar which is the only reason I am a customer. I have lender paid insurance...
Complaint comments Comments Complaint country United States, Texas, Lewisville Complaint category Loans

Nationstar Mortgage - Force Place Insurance

Posted:    TexasDon
Complaint Rating:  100 % with 7 votes
This month (January) I went online to make my house payment as we always do. To my surprise, they had added over $500 per month to my house payment, and I could not make my payment without paying that as well. It took me 9 days of being on the phone for a minimum of 4 hour per day to even find...
Complaint comments Comments Complaint country United States, Texas, Lewisville Complaint category Mortgage Companies

Nationstar Mortgage - Awful company

Posted:    Felix
Complaint Rating:  100 % with 1 votes
Nationstar Mortgage is calling me at work and asking if I want to schedule my monthly payment in advance. It is only October and they want me to pay for November. The Customer Service rep then advised me that she was attempting to collect a debt and I stopped her and said no you are not you...
Complaint comments Comments Complaint country United States Complaint category Mortgage Companies

Nationstar Mortgage - Refuse to Honor term of my mortgage modification they purchased from citimortgage

Posted: 2011-04-14 by    Uknursecheryl
Complaint Rating:  100 % with 2 votes
After completing a Loan Modification with CitiMortage Nationstar purchased my loan. Even though I have the loan modificationn documents that were signed off by Fannie Mae and CitiMortgage, the acount resolution manager Michele states they hve decided not to HONOR the terms of the loan modification....
Complaint comments Comments Complaint country United States, Kentucky, Lexington Complaint category Loans

Nationstar Mortgage - ESCROW-HOMEOWNERS INSURANCE

Posted:    DON THOMAS
Complaint Rating:  90 % with 10 votes
Good Morning Russell,
I am not happy with the service that I have received from you or your company at all. I have left repeated messages on your voice mail, and have talked with your company several times regarding this matter of being charged your property insurance rate. Your company...
Complaint comments Comments Complaint country United States, Texas, Lewisville Complaint category Mortgage Companies

Nationstar / Hamp Mod - Liars/Cheats/Crooks Hamp Not!

Posted:    nationstar_will_lie_cheat_2_4close_onU
Complaint Rating:  100 % with 2 votes
So glad to not be alone, yet I feel for others like us, having to work, deal with these people.
This first complaint is like many others.

Bought our home in March of 1999, we as lot of other Americans do, we refinanced. After a few more years we refinanced again, and the...
Complaint comments Comments Complaint country United States, Texas, Lewisville Complaint category Mortgage Companies

Nationstar Mortgage - File a complaint with BBB

Posted: 2011-09-14 by    Emily McKeon
Complaint Rating:  50 % with 4 votes
My husband and I have been having issues since our mortgage was sold to Nationstar. I'm filing a complaint with BBB and suggest everyone else does, too....
Complaint comments Comments Complaint country United States Complaint category Mortgage Companies

Nationstar Mortgage - Fees & Rates

Posted: 2012-02-12 by    JohnsCreek
Complaint Rating:  100 % with 2 votes
Had a great loan company originally through a great bank, then SURPRISE - got hit that it was sold to this HORROR FEST of VERMIN. No customer service skills, unreal fees for UNKNOWN reasons, cannot get anyone to give a consistent answer and 'BECAUSE THAT IS THE WAY WE ALWAYS DO IT"...
Complaint comments Comments Complaint country United States, Texas, Lewisville Complaint category Mortgage Companies

Nationstar Mortgage - Fees

Posted: 2011-05-05 by    Beth Parker
Complaint Rating:  100 % with 5 votes
Nationstar Mortgage is one of the biggest rip offs ever!!! If you can avoid using them, do so...AT ANY COST!!! Forget them working with the consumer to try to get on track, they freakin screw you every chance they get with every fee they can. This nation is going to hell in a handbasket, because...
Complaint comments Comments Complaint country United States Complaint category Mortgage Companies

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