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nationstarmtg.com Consumer Complaints & Reviews

Nationstar Mortgage / Unlawful foreclosure

Re
Reviewer51580 on 2016-01-22
Nationstar has not only reneged on the terms of the acquired mortgage in terms of insurance, they have imposed extensive fees and repeated inspection charges; falsified information about my account; neglected to credit $14, 800 in payments, they claim I am in arrears for $9, 399.00, and...

Nationstar Mortgage / These guys create problems and each time says that you don’t have insurance or any other details

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Reviewer89315 on 2015-12-03
I filled the form for mortgage in the company Nationstar Mortgage. I didn’t get any details from them or the mortgage number, but this company wanted to get the payments from me. I didn’t want to ruin our deal and have sent the payment to this company. Unfortunately, the company...

Nationstar Mortgage / My mortgage

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Reviewer47023 on 2015-11-05
My local bank sold my mortgage to Nationstar mortgage. What a frustrating experience! Terrible customer service, with long waiting time (20-60 minutes) with zero results or solutions. You get transferred multiple times to different people and then disconnected! They cannot apply extra...

Nationstar Mortgage / 15 year conventional fixed mortgage

Cb
CBruning on 2015-10-30
Nationstar and Freddie Mac have blatantly stripped me of equity and left me with a 1.4 acre, 2 bedroom property that has no comparative market value. No real estate agent in DFW or the surrounding cities will represent my home to buyers as a 3 bedroom 2.2 acre home as appraised and sold to...

Nationstar Mtg / Foreclosure while in Loan Mod Process

Sn
snjzaii on 2015-04-19
I applied for a Loan Modification with Nationstar Mortgage. Each time that Nationstar sent me a "Helping You Stay In Your Home" packet with the "Making Home Affordable" documents I would fill them out and sent them back to Nationstar Mtg. 12/19/2014 I received another packet, I returned...

Nationstar Mortgage / Forcing Foreclosure due to &Payments in Good Standing& and &Credit Score too HIgh&.

Dr
Dr. JBB on 2015-03-28
I have been in the process for the Short Sale program since November of 2014. Nationstar assigned me a preferred agent in my area. We went through all the steps and then finally last week I received a letter dated March 3, 2015 that read: Congratulations! You are eligible for the Short Sale...

Nationstar Mortgage / Refinance Fiasco

Ga
GA-REFI-Hell on 2015-03-14
The worst experience ever dealing with a financial services company. My Loan Originator David Totty and Closing Coordinator Jane Speas were fine, even enjoyable, but both were embarrassed and equally frustrated with the process. My loan was delayed multiple times (5) and 4 time change...

Nationstar Mortgage / Extra fees Cannot Explain

At
atroy92 on 2014-12-09
My house went to foreclosure last year i got it out. Now I can not re finance because it is an upside down load.( i owe more that what it is worth). At the end of the year they tried to put the house back in foreclosure for 10 cents. Payment went up by 5 cents. I call and cleared that up...

Nationstar / Unfair charges and banking

Lu
Luis Delrio on 2014-07-29
I am a month ahead of my mortgage since 4 months ago. I did this to get them off my back and to stop charging me fees. Especially the inspection fees!!! When I have no evidence the any inspection has taken place. Well fast forward to this moment. I now behind on my payment. That i...

Nationstar / Fraudulent late fees

Ne
neuckh on 2014-06-17
In August 2012 Nationstar purchased the mortgage on a property I own. I have payments set up automatically through my bank. I have never been late on my payments for this mortgage, however, somehow something happened and Nationstar decided that I missed a payment while in transition in...

Nationstar Mortgage Texas / Foreclosure Mill

Xt
Xtian_42 on 2013-09-13
This company purchased our home equity loan from our original lender. I would have NEVER done business with them based on their reviews. We got behind on our 550.00 per month payment when my wife was dying of cancer, We kept paying but were always 2 months behind. In a 6 month period they...

Nationstar Mortgage / Refinance under Harp program

Ge
georgemayes on 2013-01-12
I am a totally blind individual and work for the VA here in Reno NV. I have been a customer with Nationstar Mortgage for over two years, and I have never missed a payment or have been late. My previous loan was with Bank of America before my note was obtained by Nationstar Mortgage. I...

Nationstar Mortgage / Short sale &Screw&

Dp
Dplus3 on 2012-11-25
After 5 months we are exhausted. A family of 5 living in a one bedroom apartment with an empty house waiting but Nationstar won't let us have it. We were told short sales are anything but short so we knew it would take some time. After multiple attempts to reach out to CEOs, CFO...

Nationstar Mortgage / Terrible Customer Service

Ha
Hamlinator on 2012-08-17
This is a follow-up to the problem posted 7/27/12... Nationstar finally provided a pay off amount and I was able to close on my house sale. However, 17 days AFTER I fully paid off my loan, I called to find out the status of my escrow funds which they still owe me. I was told that it i...

Nationstar Mortgage / Extremely Poor Customer Service

Ha
Hamlinator on 2012-07-27
The problems started the day they bought my mortgage and started demanding payment without having even assigned me an account number. The problems continued as they harassed me on a monthly basis for payment even though I was never once late in paying according to their policies. The final...

Nationstar Mortgage / Loan / (HAMP) fraud

Lu
luvleebutterfly77 on 2012-04-03
My parents lost their home of the last 18 years, because Nationstar sold their home while they awaited an answer regarding their HAMP application, without any prior notification, they did not know their home had been sold until October 2011. That's when they started receiving notice...

Nationstar Mortgage / Fees & Rates

Jo
JohnsCreek on 2012-02-12
Had a great loan company originally through a great bank, then SURPRISE - got hit that it was sold to this HORROR FEST of VERMIN. No customer service skills, unreal fees for UNKNOWN reasons, cannot get anyone to give a consistent answer and 'BECAUSE THAT IS THE WAY WE ALWAYS DO IT" i...

Nationstar Mortgage / poor service

Ch
charles shepard 3 on 2011-12-18
Where to start!!! I had First Horizon some months back and during a HAMP modification, my loan was sold to Nationstar. I then had to start all over. This process should only take 90 days max and it took them 120 days and they denied me. Party due to information being more than 90 days old...

Nationstar Mortgage / Unethical Practices

Fa
Falcon77 on 2011-10-15
I am keeping a chronology of my dealings with this company, but below summarizes my experience with within the first three weeks of them acquiring my mortgage (from Flagstar Bank). 1) I have had no problems making payments with the previous two mortgage companies (GMAC and FlagStar). Their online...

Nationstar Mortgage / File a complaint with BBB

Em
Emily McKeon on 2011-09-14
My husband and I have been having issues since our mortgage was sold to Nationstar. I'm filing a complaint with BBB and suggest everyone else does, too.

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