logo
The most trusted and popular consumer complaints website
search
Follow us
Connect With: Connect with Facebook Connect with Yahoo Connect with Google Connect with Twitter Connect with LinkedIn

nationstarmtg.com Consumer Complaints & Reviews

Nationstar Mortgage - Deceptive loan practices and unresponsive customer service

Posted:    Valerie
Complaint Rating:  100 % with 11 votes
Two weeks ago we tried to pay off a home loan we had with Nationstar Mortgage who had evidently bought the original loan from Centrex. After receiving a call that we were overdue, I spoke with several different service representatives all of whom told me that they had not received the check....
Complaint comments Comments Complaint country United States, Texas, Dallas Complaint category Mortgage Companies

Nationstar Mortgage - modification loans

Posted:    badtime
Complaint Rating:  94 % with 18 votes
Beware bad cpmpany offers high modification loans such as 11.90 inerest rate and our payment went from 1, 500.00 to 2990.00. Nationstar is part of the Hope program sponser by the bailout for the federal goverment and our ripping people off instead because the goverment is not over seeing this...
Complaint comments Comments Complaint country United States, Texas, Dallas Complaint category Mortgage Companies

Nationstar Mortgage - Terrible everything

Posted:    Elly
Complaint Rating:  86 % with 36 votes
Nationstar mortgage purchased my home loan in August 2008. They have yet to properly account for my payments. I have submitted a complaint to my State Attorney General.

I believe that Nationstar is committing fraud on a large scale basis. The fact that this website exists is evidence...
Complaint comments Comments Complaint country United States Complaint category Mortgage Companies

Nationstar Mortgage - Awful company

Posted:    Felix
Complaint Rating:  100 % with 1 votes
Nationstar Mortgage is calling me at work and asking if I want to schedule my monthly payment in advance. It is only October and they want me to pay for November. The Customer Service rep then advised me that she was attempting to collect a debt and I stopped her and said no you are not you...
Complaint comments Comments Complaint country United States Complaint category Mortgage Companies

Nationstar Mortgage - ESCROW-HOMEOWNERS INSURANCE

Posted:    DON THOMAS
Complaint Rating:  90 % with 10 votes
Good Morning Russell,
I am not happy with the service that I have received from you or your company at all. I have left repeated messages on your voice mail, and have talked with your company several times regarding this matter of being charged your property insurance rate. Your company...
Complaint comments Comments Complaint country United States, Texas, Lewisville Complaint category Mortgage Companies

Nationstar Mortgage - Force Place Insurance

Posted:    TexasDon
Complaint Rating:  100 % with 7 votes
This month (January) I went online to make my house payment as we always do. To my surprise, they had added over $500 per month to my house payment, and I could not make my payment without paying that as well. It took me 9 days of being on the phone for a minimum of 4 hour per day to even find...
Complaint comments Comments Complaint country United States, Texas, Lewisville Complaint category Mortgage Companies

Nationstar Mortgage - Fraud!

Posted:    nkwshorty
Complaint Rating:  100 % with 6 votes
After reading all of the other complaints, I can assure you that you are not alone! The more complaints that I read posted by other people, the higher my blood pressure went! My loan was was also bought out by Nationstar which is the only reason I am a customer. I have lender paid insurance...
Complaint comments Comments Complaint country United States, Texas, Lewisville Complaint category Loans

Nationstar Mortgage - Deed

Posted: 2011-02-13 by    Michelle
Complaint Rating:  100 % with 13 votes
My complaint is pretty much the same as everyone else's .. about the incompetency of the employees to resolve problems. I went through the trial payment program for a loss mitigation option. Like the others, I was told at first that it was to be a 6 months trial payment. I kept calling...
Complaint comments Comments Complaint country United States, Texas, Lewisville Complaint category Mortgage Companies

Nationstar Mortgage - Incompetence

Posted: 2011-03-31 by    nationstarsucks
Complaint Rating:  100 % with 7 votes
This company is horrible. They recently assumed my mortgage from a real bank. The mortgage has never been late, not even a day. It has come out electronically for years on the same day, right on time, never bouncing, never rejected, etc. Yet Nationstar subjected me to a barrage of personal and...
Complaint comments Comments Complaint country United States, Florida, Tampa Complaint category Banks

Nationstar Mortgage - Refuse to Honor term of my mortgage modification they purchased from citimortgage

Posted: 2011-04-14 by    Uknursecheryl
Complaint Rating:  100 % with 2 votes
After completing a Loan Modification with CitiMortage Nationstar purchased my loan. Even though I have the loan modificationn documents that were signed off by Fannie Mae and CitiMortgage, the acount resolution manager Michele states they hve decided not to HONOR the terms of the loan modification....
Complaint comments Comments Complaint country United States, Kentucky, Lexington Complaint category Loans

Nationstar Mortgage - Fees

Posted: 2011-05-05 by    Beth Parker
Complaint Rating:  100 % with 5 votes
Nationstar Mortgage is one of the biggest rip offs ever!!! If you can avoid using them, do so...AT ANY COST!!! Forget them working with the consumer to try to get on track, they freakin screw you every chance they get with every fee they can. This nation is going to hell in a handbasket, because...
Complaint comments Comments Complaint country United States Complaint category Mortgage Companies

Nationstar Mortgage - File a complaint with BBB

Posted: 2011-09-14 by    Emily McKeon
Complaint Rating:  50 % with 4 votes
My husband and I have been having issues since our mortgage was sold to Nationstar. I'm filing a complaint with BBB and suggest everyone else does, too....
Complaint comments Comments Complaint country United States Complaint category Mortgage Companies

Nationstar Mortgage - Unethical Practices

Posted: 2011-10-15 by    Falcon77
Complaint Rating:  100 % with 22 votes
I am keeping a chronology of my dealings with this company, but below summarizes my experience with within the first three weeks of them acquiring my mortgage (from Flagstar Bank).

1) I have had no problems making payments with the previous two mortgage companies (GMAC and FlagStar)....
Complaint comments Comments Complaint country United States, Texas, Dallas Complaint category Mortgage Companies

Nationstar Mortgage - poor service

Posted: 2011-12-18 by    charles shepard 3
Complaint Rating:  100 % with 5 votes
Where to start!!! I had First Horizon some months back and during a HAMP modification, my loan was sold to Nationstar. I then had to start all over. This process should only take 90 days max and it took them 120 days and they denied me. Party due to information being more than 90 days old. I...
Complaint comments Comments Complaint country United States, Texas Complaint category Loans

Nationstar Mortgage - Fees & Rates

Posted: 2012-02-12 by    JohnsCreek
Complaint Rating:  100 % with 2 votes
Had a great loan company originally through a great bank, then SURPRISE - got hit that it was sold to this HORROR FEST of VERMIN. No customer service skills, unreal fees for UNKNOWN reasons, cannot get anyone to give a consistent answer and 'BECAUSE THAT IS THE WAY WE ALWAYS DO IT"...
Complaint comments Comments Complaint country United States, Texas, Lewisville Complaint category Mortgage Companies

Nationstar Mortgage - Extremely Poor Customer Service

Posted: 2012-07-27 by    Hamlinator
Complaint Rating:  100 % with 3 votes
The problems started the day they bought my mortgage and started demanding payment without having even assigned me an account number. The problems continued as they harassed me on a monthly basis for payment even though I was never once late in paying according to their policies. The final straw...
Complaint comments Comments Complaint country United States, Texas, Dallas Complaint category Mortgage Companies

Nationstar Mortgage - Terrible Customer Service

Posted: 2012-08-17 by    Hamlinator
Complaint Rating:  100 % with 3 votes
This is a follow-up to the problem posted 7/27/12... Nationstar finally provided a pay off amount and I was able to close on my house sale. However, 17 days AFTER I fully paid off my loan, I called to find out the status of my escrow funds which they still owe me. I was told that it is Nationstar's...
Complaint comments Comments Complaint country United States Complaint category Loans

Nationstar Mortgage - Short sale "Screw"

Posted: 2012-11-25 by    Dplus3
Complaint Rating:  100 % with 5 votes
After 5 months we are exhausted. A family of 5 living in a one bedroom apartment with an empty house waiting but Nationstar won't let us have it. We were told short sales are anything but short so we knew it would take some time. After multiple attempts to reach out to CEOs, CFOs ..agents...
Complaint comments Comments Complaint country United States Complaint category Real Estate

Nationstar Mortgage - Refinance under Harp program

Posted: 2013-01-12 by    georgemayes
Complaint Rating:  90 % with 10 votes
I am a totally blind individual and work for the VA here in Reno NV.
I have been a customer with Nationstar Mortgage for over two years, and I have never missed a payment or have been late. My previous loan was with Bank of America before my note was obtained by Nationstar Mortgage.
Complaint comments Comments Complaint country United States, Texas, Lewisville Complaint category Mortgage Companies

Nationstar Mortgage - Extra fees Cannot Explain

Posted: 2014-12-09 by    atroy92
Complaint Rating:  0 % with 0 votes
My house went to foreclosure last year i got it out. Now I can not re finance because it is an upside down load.( i owe more that what it is worth). At the end of the year they tried to put the house back in foreclosure for 10 cents. Payment went up by 5 cents. I call and cleared that up. Now...
Complaint comments Comments Complaint country United States Complaint category Loans

Videos

Money and Marriage


RSS Feed
bdomains.com
loading
     
 
Login close
Email:
Password:

Forgot your password?