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I had terrible experience with this company! Beware people!...

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We've been paying our mortgage since this company took our mortgage on time. But it was only beginning of this year that the income was very tight and we required a little help. My friend told me that their mortgage company gave them a 2 month break just to be back in track, and that's...

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After 5 months of trying to resolve an issue with my homeowners insurance with ASC, I figured I had actually succeeded. I spoke with four different customer service representatives, one of whom was a supposed supervisor. I twice faxed my policy, only to learn on the second attempt that not...

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Due to serious neglegence on the part of America's Service Company (Hereby refered to as ASC) I am preparing to file a lawsuit based on the following facts.

1. Fraudulant notorization of mortgage signature. I was informed that because my wife was 2000 miles away at time of...

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My home loan was sold to America's Servicing Company (ASC) about 2 years ago. From day one I have had nothing but problems with them. It all started 3 months after they took over my loan... they changed my escrow amount and did not notify me, when I was making my payments they were about...

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Attempting to catch up on mortgage. Payments fell behind when I lost my job. Made payment 3/24/08. They applied it to my account, the cut a check dated 4/3/08 and sent it back. I then fedexed 2 payments, one on 4/9/08 and one on 4/16/08 totalling over $2, 400.00 Called and called, was told they...

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First attempt: Trying to mitigate mortgage- shuffled through 6 people with automated responses/disconnect or transfers.
2nd attempt: After automated questions, communication with representative, transferred to another line and disconnected.
Extremely poor customer service....

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For six or more months I have been trying to get an account review on my late charges. There were promises and letters sent stating that the charges where going to be dropped but they still remain on my bill. I have talked to different people and they have all made the request for a review but...

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My problems began when my former mortgage company sold my two (2) loans to ASC. I have a primary loan and a supplementary loan. The company sends out statements every month with coupons to return with payment. The first of each month, I write 2 different checks, and mail them with 2 seperate...

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How could a company be allowed to scam hard working people out of their homes. They post payments late in order to charge late fees. We have been harrassed with foreclosure several times which forced us to file bankruptcy. With all the charges of late fee, we can't take out a second mortage...