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monitronics.com Consumer Complaints & Reviews

Monitronics - Crooks

Posted: 2015-11-05 by    darionwilkins
Complaint Rating:  0 % with 0 votes
Their door to door saleman caught me while I had been drinking, and sold me on their unit and a three year contract.I accepted that I was at fault as well, and didn't mind since I was about to deploy to Afghanistan and wanted something for the family. However now that the three years are up...

Monitronics - Home Alarm

Posted: 2015-10-20 by    Charles Smith
Complaint Rating:  0 % with 0 votes
In about 1 years time I've had multiple problems with my system and on top of that they failed to install sensors in the windows upon installation. I've had weeks at a time with out service and have to wait weeks for a repair company to fix the problem AT MY COST. This is BS and they need to...

Monitronics Security Alarm - I was lied to.

Posted: 2013-06-06 by    PingThat
Complaint Rating:  0 % with 0 votes
I had some door knocker come to my home and offered to give me an alarm system for free. I thought that was a great deal until I started getting bills for $49.00 a month. I did sign a paper that they said and now I feel like I was taken because I was lied to. HELP...

Monotronics - Harassing Collection Practices

Posted:    Pat Hampton
Complaint Rating:  100 % with 2 votes
We signed up for security alarm services with Monitronics in February 2007 at our home in Tempe, AZ. We sold the home in March 2009 and contacted Monitronics via email to let them know that we would no longer need the service because we had sold the home. They asked us to provide them with a...

Monitronics - Stay FAR away from Monitronics

Posted:    Chelsea
Complaint Rating:  100 % with 4 votes
The following letter has been sent multiple times to Monitronics with no resolution...

Excuse the following angry tone of this letter, but I am quite frustrated. For the last year I have been dealing with your company's poor customer service. It has resulted in the...

Monitronics - Security monitoring

Posted:    Valerie
Complaint Rating:  100 % with 3 votes
When I signed up for Monitronics, the contracts states I must have an active phone system at all time. I have a phone system but changed carriers. Monitronics informed me that they couldn't monitor with the phone system I had unless I bought a piece for $350.00 to go with the alarm system....

Monitronics International - Terrible company

Posted:    Valerie
Complaint Rating:  75 % with 4 votes
I have already made a report, but when I read some of the newer ones, I had to respond. I sent a registered letter, return-receipt requested, telling them to communicate with me ONLY by mail. They continued to call me two to three times a DAY! I told them I was filing a report with the FCC,...

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