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monitronics.com Consumer Complaints & Reviews

Monitronics International - Terrible company

Posted:    Valerie
Complaint Rating:  50 % with 2 votes
I have already made a report, but when I read some of the newer ones, I had to respond. I sent a registered letter, return-receipt requested, telling them to communicate with me ONLY by mail. They continued to call me two to three times a DAY! I told them I was filing a report with the FCC,...
Complaint comments Comments Complaint country United States, Texas, Dallas Complaint category Security Services

Monitronics - Security monitoring

Posted:    Valerie
Complaint Rating:  100 % with 3 votes
When I signed up for Monitronics, the contracts states I must have an active phone system at all time. I have a phone system but changed carriers. Monitronics informed me that they couldn't monitor with the phone system I had unless I bought a piece for $350.00 to go with the alarm system....
Complaint comments Comments Complaint country United States, Texas, Dallas Complaint category Products & Services

Monitronics - Stay FAR away from Monitronics

Posted:    Chelsea
Complaint Rating:  100 % with 4 votes
The following letter has been sent multiple times to Monitronics with no resolution...


Excuse the following angry tone of this letter, but I am quite frustrated. For the last year I have been dealing with your company's poor customer service. It has resulted in the...
Complaint comments Comments Complaint country United States, Nevada Complaint category Security Services

Monotronics - Harassing Collection Practices

Posted:    Pat Hampton
Complaint Rating:  100 % with 2 votes
We signed up for security alarm services with Monitronics in February 2007 at our home in Tempe, AZ. We sold the home in March 2009 and contacted Monitronics via email to let them know that we would no longer need the service because we had sold the home. They asked us to provide them with a...
Complaint comments Comments Complaint country United States, Texas, Dallas Complaint category Security Services

Monitronics Security Alarm - I was lied to.

Posted: 2013-06-06 by    PingThat
Complaint Rating:  0 % with 0 votes
I had some door knocker come to my home and offered to give me an alarm system for free. I thought that was a great deal until I started getting bills for $49.00 a month. I did sign a paper that they said and now I feel like I was taken because I was lied to. HELP...
Complaint comments Comments Complaint country United States Complaint category Products & Services

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