medco.com Consumer Complaints & Reviews
jeffrey j payne on 2013-01-12
lost 2 of my scripts two times, and still insist they have no record for them. i cannot function without them due to bi polar disorder and have been off my meds for days. calling gets me nowhere. email gets me nowhere. my doctor calling gets me nowhere. all we're doing is repeating...
SThomas01 on 2012-05-17
I am not sure where to start, I have been using Medco (by default) because my employer was trying to save money and apparently went with the worst and cheapest company that they could find for Perscription coverage. Since then (about 3 years ago) the prescription nightmare has continued...
DEADMAN LOOKING 4 HELP on 2012-01-27
can't get prescription's filled, I pay what I'm told four day later i send another proscription and I'm told I can't have my meds because I owe a balance.I pay usually a $100.00 to make it current then thay will fill my prescripition, But I NEVER GET TO SEE WHAT...
Werdwurm on 2011-02-18
I ordered a prescription for Androgel through their mail order pharmacy. Medco is my prescription insurance carrier. My physician filled an order for 3 months renewable 3 more times. The prescription is $50 for the month, but if you go mail order you get 3 months for $100. At least your...
HB2003 on 2011-01-04
Anyone who is thinking about joining Medco or just has, DO NOT. Get the heck away. These people are grossly negligent and are stupid. They will think nothing of witholding chronic medication, cancel prescriptions WITHOUT authorisation, or being instructed to do so, send whatever...
**Please take the time to read, if MEDCO does this to 1 in every 10 customers, just think how much MORE profits they are stealing!** My Doc writes my script for my pain killers as follows: "Take one tablet every four to six hours as needed." I filled this script for months at 2 different...
This company is run by greedy bastards! They make extra money by putting obstacles in front of patients and their doctors who are just trying to get needed prescriptions filled. Every day that Medco doesn't fill a prescription is more money in their pockets. I'm currently trying to...
MEDO CANX 3 REMAINING REFILLS ON A PHONE CALL TO SOMEONE THEY DODT KNOW WHO THEY TALKED TO NO NAME.ON FILE... REFUSED TO REINSTATE REFILLS. WHICH REQUIRED ME TO TAKE 94 MOTHER TO SEE DOCTOR TO GET ANOTHER RX (BLOOD PRESSURE MED)...BLUE CROSS BLUE SHIED NEED TO CANX THE CONTRACT !!! FEDERAL...
Kim P. on
I received a computer generated call/recorded message from them. It said one of my prescriptions could not be filled, and rattled off the number before I knew I needed to write it down. Then it said, "We will send you a letter." WHAT? Why can't I talk to a person to figure out...
Medco Health Solution of Irving, TX, my employer’s prescription benefit provider of choice, has over the past year sent multiple notices that I have leisurely tossed in the trash. As the notices have increased in number, and annoyance, I opened them to find that the company would be...
If you are stumbling across this because you have a suspicion that Medco service is bad, incompetent, or downright dishonest I am here to tell you you're right. You are not alone. Get away from them and go to Costco. They initially sent me my meds without advance payment, then...
I'm a retired IBMer. Under IBM's retiree medical plan, I've been getting prescription medications from Medco for several years. Medco service is extremely error-prone, in my personal experience, and its internal information handling is remarkably inefficient. And IBM i...