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Serta mattress purchased from American Mattress Elmhurst Illinois In May of 2006, I purchased a $1,200 Serta mattress and box spring from American Mattress. I had a Serta over 10 years and it was time to replace it, so I purchased another Serta. The bed that was delivered was damaged (the ticking...

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My husband and I purchased a King sized mattress (manufacturer: International Bedding Co., Model #: HER 2000 F) from the Muskegon (MI) Sleep Doctor on 8/11/07. We did not purchase a box spring since we have a platform bed. We paid $599.00 plus tax. Eric ****** was the person who sold us the...

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I was looking for a good night's sleep and visted a man named Sam Alba at 1800mattress on 86th street. He was poorly dressed and seemed to have no interest in me or my problem. He was SMOKING in the store which i found appauling and as soon as he mentioned I wanted to shop at Sleepy's...

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I purchased a queen size mattress set from American Mattress in 2006. After only 2 years we were experiencing same sagging. I went back to the store and requested a copy of the receipt because I thought I lost the original. On the bottom of the reprint, it said floor model, sold as is. After...

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I recently purchased a mattress set from 1800mattress.com. Using a combination of their live chat and telephone, I selected my set and they billed me that night. They said that I would need the cards to provide a rubbing for authorization of purchase upon delivery. At the time of delivery, they...

Complaint Rating:

I recently purchased a mattress set from 1800mattress.com. Using a combination of their live chat and telephone, I selected my set and they billed me that night. They said that I would need the cards to provide a rubbing for authorization of purchase upon delivery. At the time of delivery, they...

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We made a purchase of a complete King Enlivenment ET w/Perfect Day Boxsprings in the amount of over 2K and within 7 months the springs had sprung.

I made phone calls starting in Oct. and was told that they did not know when they could get someone to check it out. Needless to say,...

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I have 2nd $1300 pillow top serta king mattress within 1 year. Both formed sinkholes on both sides. Wake up with sore backs. What junk. I am going for my money back or exchange for a good old plain firm mattress. Probably will end up putting this out to the curb, and write it off as a loss....

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Original Mattress Factory deserves a 1 out of 10, ie... as a last resort, you can weave blankets together to get better quality sleeping surface, if you run out of blankets... then consider a soft OMF product. The hardware is good, and a good deal, I had the frame set up in 2 minutes, solid,...

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They sell junk. Tell you everything is guaranteed, and both the mattress and sofa were caving in within weeks. They won't replace the cushions on the sofa, and they won't replace the mattress. Never again... they sell nothing but junk. I have had them come out and look at the sofa....

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I bought a Tempurpedic Mattress on 9/24/08 from this store after being told numerous times that it had a 30 day full comfort guarantee, regardless of the reason. Well to my disappointment, i had back and shoulder problems sleeping on this bed, perhaps because I am a side sleeper or 100 pounds....

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On 9-24-08 I went to purchase a mattress and was told it had a 30 day comfort guarantee. I repeated 'Oh, I can return it if I cannot get used to it? Assured that was exactly the case. So I proceeded to buy the top of the line Tempurpedic mattress for $7, 667.89 which I paid in full that...