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majicjack.com Consumer Complaints & Reviews

majicjack - won't work

Posted:    joe cael
Complaint Rating:  72 % with 32 votes
majicjack won't work. no on-screen directions. no way to contact company. no return address or envelope to send it back. nothing as advertised. screwed....

majicjack - talking to them

Posted:    Walt
Complaint Rating:  80 % with 10 votes
I have a majicjack and he tried to contact them. I would like to have them contact me by email sso that I can talk to some one...

majicjack - MajicJack doesn't work with a MAC

Posted:    Jay
Complaint Rating:  100 % with 4 votes
Straight out lie. Majicjack doesn't work with a mac as claim.




Please wait for a site operator to respond.

You are now chatting with 'Stela'

Stela: Hello, how may I help you?

jay: can I upgrade...

majicjack - can not use product,wont refund

Posted:    char
Complaint Rating:  88 % with 8 votes
I PURCHASED MAJICJACK FOUR MONTHS AGO. I RECIEVED MAJICJACK ONLY TO FIND OUT THIS COULD NOT BE USED WITH MY AREA CODE, THEREFORE ANYBODY THAT WANTED TO CONTACT ME WOULD HAVE TO PAY LONG DISTANCE. I SENT THE PRODUCT BACK TWO DAYS LATER AND STILL HAVENT HEARD A WORD ON A REFUND. I TRIED CONTACTING...

Majic Jack - didn't return all of our money

Posted:    Bob
Complaint Rating:  88 % with 8 votes
I was told the majic jack cost $46.90, they took out $52.75 from our credit card and when we sent it back they credited us back $43.09 instead of $52.75. We got ripped off $5.85. It was supposed to be a free 100 percent free trial offer. There are no live people to talk to like they advertized...

Majic Jack-Dan Borislow - Defective Product/Rip Offs/ Bad Services

Posted:    legalremedy
Complaint Rating:  100 % with 3 votes
I will be filing a lawsuit in the U.S. District Court in California against Majic Jack and its founder Dan Borislow on Monday 12/01/2008. Anyone wants to join or has a question please e-mail me. nathan-remedy@juno.com. Thank you, Michael...

Majic Jack - company refused to allow return

Posted:    ptvancleave
Complaint Rating:  100 % with 16 votes
I purchased two majic jacks after watching a commercial on tv for the product and it said you could return it if you were unhappy. I bought them for my mom who lives out of town. Come to find out after I recieved them, she has satellite dish and they do not work with satellite dish. So, after...

Majic Jack - Bad service

Posted:    Valerie
Complaint Rating:  92 % with 12 votes
We have tried countless times to fix the issues we are having. We have talked with literally all levels of technical support. Technical Support is not even upset when you tell them that you are sending it back.

Service is intermittent at best. Many times, Magic Jack has on many...

majicjack.com - rip off

Posted:    phil
Complaint Rating:  96 % with 23 votes
Majicjack rip off

My majicjack broke in just 2 months. I purchased a 5 year deal. This product is not made to last 5 years. When I asked for a replacement they said they don’t replace if it’s broken. I was willing to pay the $19.95 for the replacement. But they tried...

majicjack - no instructions, assigned long distance #

Posted:    tony
Complaint Rating:  100 % with 13 votes
After watching the commercial, easy as 1, 2, 3...I purchased the jack and attempted to install on my computer. They fail to tell you that you must tturn off your firewall and pop-up blocker to install. after typing online to the only customer service reps for nearly 90 minutes I was finally...

majicjack.com - Phone Number Constantly Calling Me

Posted:    Sara Cohen
Complaint Rating:  100 % with 2 votes
Majicjack.com has a phone number 347-635-6928 that has been calling my office, off the hook for the past 3 days.
I called majicjack.com (1-800-332-0278) either no one answers or you have to leave a message where no one calls back.
I then contacted them via live chat, they said...

Majic Jack - service

Posted:    Eugene6809
Complaint Rating:  100 % with 5 votes
I bought two majicjacks in 2008. I used one and renew it last year in 2009. This year I learned there are Canadian number available. I knew there is a 10 dollars a year charge to use a Canadian number. I also knew I can change my number for the first time for free.
I contacted an agent...

Majic Jack Live Chat - SUCKS!!!! - CANCELLED SERVICE

Posted:    NJ_Female
Complaint Rating:  0 % with 0 votes
Ordered the majic jack with the free 30 day trial. Although they stated your credit card would not be charged, they froze the amount as if I already purchased the item.

There is no live person to talk to, in order to get assistance you have to use LIVE CHAT. Which to me sucks...

majicjack - unit breaks

Posted: 2011-01-31 by    ken krause
Complaint Rating:  0 % with 0 votes
I and my uncle here in mi have had majicjack for years even though has not always worked great but the computer was old then we upgraded to new laptop and desktop and have a business and they majicjack wanted to charge me today 20.00 for the unit which broke in the usb area so blue light would...

Majic Jack - unauthorized withdraw from my bank account

Posted: 2011-03-22 by    joi white
Complaint Rating:  0 % with 0 votes
I recieved a 30 day free trial to try the majic jack. i called the number provided 1-800-621-3147. The information provided was very misleading and untrue. they (the computer) aksed for my personal information to get my FREE TRIAL started and my credit card info for shipping, and I was to recieve...

YMax Communications - Majic Jack - Pending service support online chats never receive a reply

Posted: 2012-08-03 by    Gibralter Consulting Svcs
Complaint Rating:  0 % with 0 votes
You get miles of runnaround on technical or regular business inquiries. Favorite on Chat Link, we will forward request/complaint higher up. Providing order # ; Email ID's ; Pasword cleared ; name ; etc., but never a reply for weeks/months till you give up. Twice discontinued purchased units...

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