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majicjack.com Consumer Complaints & Reviews

YMax Communications - Majic Jack / Pending service support online chats never receive a reply

Gi
You get miles of runnaround on technical or regular business inquiries. Favorite on Chat Link, we will forward request/complaint higher up. Providing order # ; Email ID's ; Pasword cleared ; name ; etc., but never a reply for weeks/months till you give up. Twice discontinued purchased...

Majic Jack / unauthorized withdraw from my bank account

Jo
joi white on 2011-03-22
I recieved a 30 day free trial to try the majic jack. i called the number provided 1-800-621-3147. The information provided was very misleading and untrue. they (the computer) aksed for my personal information to get my FREE TRIAL started and my credit card info for shipping, and I was to...

majicjack / unit breaks

Ke
ken krause on 2011-01-31
I and my uncle here in mi have had majicjack for years even though has not always worked great but the computer was old then we upgraded to new laptop and desktop and have a business and they majicjack wanted to charge me today 20.00 for the unit which broke in the usb area so blue light...

Majic Jack Live Chat - SUCKS!!!! / CANCELLED SERVICE

Nj
Ordered the majic jack with the free 30 day trial. Although they stated your credit card would not be charged, they froze the amount as if I already purchased the item. There is no live person to talk to, in order to get assistance you have to use LIVE CHAT. Which to me sucks because the...

Majic Jack / service

Eu
I bought two majicjacks in 2008. I used one and renew it last year in 2009. This year I learned there are Canadian number available. I knew there is a 10 dollars a year charge to use a Canadian number. I also knew I can change my number for the first time for free. I contacted an agent...

majicjack.com / Phone Number Constantly Calling Me

Sa
Majicjack.com has a phone number 347-635-6928 that has been calling my office, off the hook for the past 3 days. I called majicjack.com (1-800-332-0278) either no one answers or you have to leave a message where no one calls back. I then contacted them via live chat, they said they would...

majicjack / no instructions, assigned long distance #

To
tony on
After watching the commercial, easy as 1, 2, 3...I purchased the jack and attempted to install on my computer. They fail to tell you that you must tturn off your firewall and pop-up blocker to install. after typing online to the only customer service reps for nearly 90 minutes I wa...

majicjack.com / rip off

Ph
phil on
Majicjack rip off My majicjack broke in just 2 months. I purchased a 5 year deal. This product is not made to last 5 years. When I asked for a replacement they said they don’t replace if it’s broken. I was willing to pay the $19.95 for the replacement. But they tried to make me...

Majic Jack / Bad service

Va
Valerie on
We have tried countless times to fix the issues we are having. We have talked with literally all levels of technical support. Technical Support is not even upset when you tell them that you are sending it back. Service is intermittent at best. Many times, Magic Jack has on many occasion...

Majic Jack / company refused to allow return

Pt
I purchased two majic jacks after watching a commercial on tv for the product and it said you could return it if you were unhappy. I bought them for my mom who lives out of town. Come to find out after I recieved them, she has satellite dish and they do not work with satellite dish. So...

Majic Jack-Dan Borislow / Defective Product/Rip Offs/ Bad Services

Le
I will be filing a lawsuit in the U.S. District Court in California against Majic Jack and its founder Dan Borislow on Monday 12/01/2008. Anyone wants to join or has a question please e-mail me. nathan-remedy@juno.com. Thank you, Michael

Majic Jack / didn't return all of our money

Bo
Bob on
I was told the majic jack cost $46.90, they took out $52.75 from our credit card and when we sent it back they credited us back $43.09 instead of $52.75. We got ripped off $5.85. It was supposed to be a free 100 percent free trial offer. There are no live people to talk to like they...

majicjack / can not use product,wont refund

Ch
char on
I PURCHASED MAJICJACK FOUR MONTHS AGO. I RECIEVED MAJICJACK ONLY TO FIND OUT THIS COULD NOT BE USED WITH MY AREA CODE, THEREFORE ANYBODY THAT WANTED TO CONTACT ME WOULD HAVE TO PAY LONG DISTANCE. I SENT THE PRODUCT BACK TWO DAYS LATER AND STILL HAVENT HEARD A WORD ON A REFUND. I TRIED...

majicjack / MajicJack doesn't work with a MAC

Ja
Jay on
Straight out lie. Majicjack doesn't work with a mac as claim. Please wait for a site operator to respond. You are now chatting with 'Stela' Stela: Hello, how may I help you? jay: can I upgrade my device to be compatible with a mac? jay: My device only works with...

majicjack / talking to them

Wa
Walt on
I have a majicjack and he tried to contact them. I would like to have them contact me by email sso that I can talk to some one

majicjack / won't work

Jo
majicjack won't work. no on-screen directions. no way to contact company. no return address or envelope to send it back. nothing as advertised. screwed.

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