Complaint Rating:

$41.95 for Hustler Magazine, $36.97 for D-Cup magazines yearly subscriptions waiting more than two months, no call backs from customer service, i have been ripped off....

Complaint Rating:

On December 22, 2007, I ordered a 2 year subscription from MagazineCity, which was to be a Christmas gift. I paid $70+ via VISA. In February when no magazines had been delivered, I followed up via e-mail. They said that sometimes delivery takes a while, and to contact them again at the end of...

Complaint Rating:

I'm from Japan, and have been into huge trouble with this company called MagazineCity for almost a year. This company have Japanese advertisement on internet and I placed an order for US Cosmopolitan and US Weekly for a year on August 2007. The total amount of $238 are taken immediately...

Complaint Rating:

Paid for magazines in October 2007, its now July 2008 and have received no magazines. No response to emails, phone calls, or letters....

Complaint Rating:

I have not received the magazines ordered in Jan 2008. Email inquiries have not elicited any positive response so far....

Complaint Rating:

I seem to have made a mistake in ordering 5 magazines from Magazine City in January/early February 2008. Six months later I have only received a few issues of one magazine - the other four magazines still missing. Customer service (after several unsuccessful calls) told me to wait until august...

Complaint Rating:

Placed two different orders for subscriptions (over $250.00). It has been over 8 months and I have not received any of the magazines. Their customer service gives you the run around. THIS SHOULD BE ILLEGAL....

Complaint Rating:

Do Not order anything from Magazine City. They are a total scam!!! All they do is take your money, and ignore you. I ordered a magazine in May and still did not get one issue, when you call them they totally ignore you. I am sick of calling. I am going to the Better Business Bureau... Hopefully...

Complaint Rating:

Ordered two magazines. Started receiving one. Made a phone call and I was assured it was on its way. 5 months later... phone call to cancel order... stopped getting magazine but no refund came. Third, Fourth, and Fifth calls to cancel... started getting one magazine again. Sixth call to cancel......

Complaint Rating:

I ordered one magazine from the company and never received any issues. I filed a complaint to Richmond BBB (web site: Richmond.bbb.org), and they got my money back....

Complaint Rating:

Ordered two magazines. Started receiving one. Made a phone call and I was assured it was on its way. 5 months later... phone call to cancel order... stopped getting magazine but no refund came. Third, Fourth, and Fifth calls to cancel... started getting one magazine again. Sixth call to cancel......