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I bought a 3,000 dollar lawn mower and used it for about 3 months. The right side hydro drive trans went out. I had it at a repair place for a month, they gave it back and said they could not fix it. So i took it to lowes they sent it out twice. They can not seem to fix it either. So know i...

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I gave cash up front to Lowe's for a quartz kitchen counter top. The product was flawless, but the installation was incompetent. I have been trying to get it resolved since March 25th and it is now June 18th. After paying $3500 they will correct the mistake if I pay them $500 more. My advice...

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I bought a rain gauge from Lowe's in October. By December, water had froze in it and burst the gauge. I went to the store, checked the package on the model, and it included no warnings about not using the gauge in certain conditions. I concluded I did not misuse the gauge. I decided to...

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My neighbor, to whom I gave the card for "$10 off if $25 is spent" (because I don't typically shop at Lowes) that I received in the mail, and I went shopping for some plastic white Adirondack chairs and plants today. I would have gone to Home Depot, where I usually shop, but stopped...

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I live in a high fire danger area. I now regularly check my smoke detector & fire extinguishers. I discovered that I needed a new fire extinguisher for the kitchen. I went to Lowes (Do It Yourself Retail Store) to purchase a new fire extinguisher. When I went there, I was shocked as...

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4-20-08 I made a purchase at Lowes. The cashier did not bag instead left my roommate to do it. Also he sat a rake I purchased behind him causing us to leave it behind. We had to return again to get it. I shop there often but this person made me think about not returning to shop there. I am a...

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Lowes extended protection plan "service" is the worst service I have ever received. To date, to repair a simple water dispenser repair for My Refrigerator, they have sent 2 different service companies who have installed 2 different parts and still trying to fix it. It is now 6 months,...

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Your store no 1740 has a rude service manager by the name of Joe. He ranks above a man named matt brown. Joe needs an attitude adjustment, however matt should be promoted. I Philip Carlotti had a problem which matt kindly took care off I say thank you to him and humbug to Joe. As a result of...

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I paid a delivery charge to Lowes of $59.00 for them to deliver 16- 8ft 2x6s, 8- 4x8 7/16 osb panels, 9- packs of 3 tier shingles, and about 6 -1lb boxes of assorted nails. The clerk asked me where they should stack it and I asked her to please have them unload it next to my storage shed, which...

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My husband and I have redone kitchens before but never with Lowe's. This time we decided to give it a try. NEVER again.

First, it took weeks for the designer to finalize our drawings (and we spent HOURS in the store with him trying to get it done but he was inexperienced...

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We ordered a door from the Lowe's in Mission Valley in San Diego.

The door arrived and the installer did his job. Unfortunately when the home owner came home she found that it was incorrect. Now we have to go through the hassle of reordering it.

The Pella door...

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I am writing this letter as an ex Lowe’s customer, as I had the absolute worst customer experience I have ever experienced and or witnessed; A nightmare that spanned more than nine months, and was brought on by your West Des Moines Iowa store. The experience in my opinion and the opinions...

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The following is the whole nightmare I have to deal with lowes written in a feedback I left for them in their website:

The lowes in Rockledge FL. has very poor customer service. I called a couple of times inquiring if the store accepts 20% off coupons ladies in customer service...

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I live in Greeneville Tennessee. And we have a single Lowes store. And believe me they know it. The people that (work?) there. Could care less about the customer. I am constantly frustrated with the lack of knowledge the employees have. Not to mention, they don’t give a crap attitude they...

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I ordered sod to be delivered on Wednesday. I called the night before and was told it was cut and on the truck and would be delivered ordered sod to be delivered on Wednesday. I called the night before and was told it was cut and on the truck and would be delivered the next day on schedule.

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I've just finished rebuilding my home and the house next door after Katrina.

Since I was forced to do most of the work myself, I purchased a large quantity of sheetrock, electrical and plumbing parts and all the other needed to totally rebuild the two houses.

To...

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I have lived a nightmare. It all started when my original contractor made a mistake with my shower stall. He installed the shower base and last, he "tried" to install the shower doors, they were too big.

I lost $400 (could not return the stall, as the base was already...

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I purchased a troy built tiller in October 2007. I PAID 79.97 for an extended warranty which was told to me all parts were under warranty except normal wear and tear items such as oil filter plugs tires. The tine broke and I had to pay 75.31 for the repair. I think it wrong that an employee...

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First of all, I am so pissed off at Lowe's in Louisville, KY. right now! Don't ever buy carpet from a box store...ever!!! You might think you are saving a bundle but, trust me...it's not worth the hassle of the incompetent people Lowe's contracts out to install the carpet....

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I applied for a Lowe's Consumer Credit Card and was approved. My husband and I were interested in purchasing a new smooth surface cooktop and wanted to take advantage of the 12 month no interest financing. After I purchased the cooktop on my consumer credit card I received the first statement...