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We accidentally locked ourselves out of our apartment by manually locking the doorknob. When a locksmith came out to this company to respond to our "locked out" call, he removed the key that was stuck in the top lock, and then said right away that the top lock was busted without even...

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Please join a civil class action against this company. They have scammed many people out of money, they say that they are installing top quality locks without giving you the choice for cheaper locks and end up giving you extremely cheap locks (Guard Security). Multiple attorney generals in various...

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I called Santa Clarita Locksmith (http://www.santa-clarita-locksmith.com/ and got an estimate to re-key some home door locks. When the guy came out, he ended up replacing 1 deadbolt and 1 door lock and then switched out 3 other locks: HE CHARGED US OVER $800!! What's worse? He wanted it...

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I was connected to this company when I used the Yell0w Pages on my Verizon cell phone to find a locksmith. I had locked myself out of my home and car. It appeared that I was calling a local locksmith, but the person that came out was not from the local area. The dispatcher told me that the cost...

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Contacted USA LOCKSMITH to change the locks on my property. Service tech spoke fine English until he came to the property and it was convenient for him to not understand English and my requests regarding rekeying the property rather than changing out the locks. He certainly used the language...

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Do not deal with any with this company or any of its su-companies!!

I needed locks rekeyed for a rental property and did online search for closest company to the property...called the company (24-Hour Emergency Locksmith, Jefferson Davis Highway)...set the appointment and was...

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I went to yahoo local to find a local locksmith to just cut the lock off my mailbox. It rusted and the key broke inside. Most phone numbers of locksmiths listed in yahoo local were transferred to USA Locksmith and not the company that was listed. I called twice and was told BOTH time that it...

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Like other customers posting here, was quoted $39 to unlock my door. After waiting for over an hour, the technician finally shows up and tells me that it'll cost about $200. When I call to complain about the misrepresentation in price, Richard (the customer service manager... that's...

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Gave me an estimate of $39 for the call and $15 for opening the lock. Their locksmith shows up in about 50 minutes. Charged me $39 for coming over. Wanted to charge me another $110 for opening the lock. I refused. Called another locksmith who showed up in 30 minutes and opened the lock for $55...

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PLEASE Read this and BE AWARE OF this COMPANY way of charging(Cheating) CUSTOMER. I am the real customer cheated by www.phoenix-locksmith. com I did send mail to their customer service and no response on my email. My RECOMDATION is DO NOT even think to call this guys for doing locks work if...