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livingsocial.com Consumer Complaints & Reviews

LivingSocial.com / Customer Service

We
Wendyb00 on Jul 5, 2016
Living Social is a great company as long as things go well, but when they don't, they are one of the worst companies that I have ever dealt with! Their customer service is virtually non-existent! I had an issue with one of the merchants that I utilized through Living Social. They...

Living Social Deal / Ended Customer Service

St
Steveo1 on Jun 23, 2016
From world class customer service to no class. They completed the first phase of a company turn around in March 2016, closed their customer service center...but left all the disconnected phone numbers on their site. All disconnected. You can't email and send a note all you can do is click...

LivingSocial / Bluetooth Silicone Smart Watch

Ri
Richard Delray on Jun 15, 2016
I purchased a Bluetooth Silicone Smart Watch from Living Social for 29.99 plus 3.99 shipping and 1.83 in tax. A few hours later another deal from Living Social was in my e-mail for what looks and is described as the same watch but now for 27.13. When I called they told me that it must be a...

LivingSocial / Never again!

An
Antonio on Feb 25, 2016
Booked a vacation through LivingSocial website. When I arrived to New York I called a taxi to take me to my hotel and the driver told that he never heard anything about it. We went to three different hotels and still no one knew it. I waited in the lobby of the last hotel and then the...

LivingSocial / Moving Service

Aw
awhitevt1 on Nov 22, 2015
I purchased a certificate for full service moving. Immediately after purchasing I went to look at my voucher so I could contact the moving company. It was showing up as expired and I literally JUST bought it. It has purchase date as 11/22/2015 and the voucher expired on 11/12/2015. What...

Living Social / Poor merchant support

Re
Reviewer34495 on Oct 30, 2015
I am a merchant and ran a promotion through Living Social. They were very attentive until I got my deal listed, then they were very un-attentive. They listed my deal in only one category, although it was appropriate for three. I sent an email to my Production Coordinator asking for it to...

Living Social - Chicago / Wont honor promotion

Kd
k dri on Sep 18, 2013
Promote that if you have 3 friends buy the deal, yours will be free. Bought my deal and my sister bought a deal and set up accounts for her 2 sons to buy the deal. Received email that my deal was free. Then - NOTHING. Called. They said sorry but no. we will instead give you a $10 deal...

LivingSocial.com / Coupon - won't refund service not provided

Cc
ccrios on May 24, 2013
A Christmas present for 2 Hot Air balloon rides were purchased - this company is siting their pilot was hurt and now cannot provide the service the coupon was purchased for, Sara said they don't know when they will be able to offer this - but the coupon can be used next year if and...

LivingSocial.com / refund

De
Deggs.m on Jan 25, 2013
Hello i bought a present for my mother from a deal site livingsocial.com, it was a three piece swarovski jewellery set, the third party site was neverlandsales in which the jewellery was being sent from. I have never received this item which i bought in October 20th 2012, it has still not...

LivingSocial.com / I would urge every merchant out there to stay away from Living Social

Je
Jerek on Jan 25, 2013
I'm writing as a merchant not a customer. I have run two deals with Living Social and my last experience was beyond disappointing. My first experience was average but did good numbers, and they gave me the split I wanted and paid as per the agreement we had. Over a year and a half...

LivingSocial.com / No response from the vendor despite multiple attempts

As
Astara on Jan 22, 2013
I bought a voucher, tried to redeem it, no response from the vendor despite multiple attempts and LivingSocial refuse to refund me despite not being able to point out in their T's & C's why they don't have to. Their "Customer Service Director" (Arti Morarji, apparently...

LivingSocial.com / They describe something as a deal just to pull peoples' money

Di
Disface on Jan 21, 2013
They describe something as a deal just to pull peoples' money. Once when they have your money, you cannot do anything, their customer support is a burlesque. I had to give up from over $100 that I threw into their "deals". I spent a lot of money on deals at another websites and my...

LivingSocial.com / Check out the vendor and don't be flexible on dates or you won't get a refund

Ca
Carbonium on Jan 18, 2013
Check out the vendor and don't be flexible on dates or you won't get a refund! I bought a voucher which the vendor was unable to honour within the time frame as they were moving premises. They offered to rebook in the New Year but when I went the new premises were temporary and freezing...

LivingSocial.com / You have no right to humiliate your customers and treat them like a second class citizens

Or
Ordenr on Jan 18, 2013
So according to Livingsocial if you get a voucher you have a week to refund. Eventhough the vendor you bough the service from is not availabe to do the service for a month. And eventhough the same vendor stoods you up, humiliates you and discriminates against you based on your origin...

LivingSocial.com / My wife promised to never buy anything else from Living Social

Si
Sinive on Jan 18, 2013
Terrible customer service. My wife paid for a weekend at a bed and breakfast through Living social. When she contacted the B&B to make reservations, the owner said they were completely booked up through the dates in the original offer but they would honor the deal for a period almost a...

LivingSocial.com / No service and no refund - isn't this illegal

Ty
Tyoper on Jan 17, 2013
These guys sell vouchers without any apparent vetting of the service or product provider. Have spent a month trying to contact the supposed provider of the cleaning service that I have purchased and heard nothing back. Contacted Living Social and they will not refund my money! No service and no refund - isn't this illegal!

LivingSocial.com / I do not recommend anyone to spend a dollar with this living social company

Jo
Jobele on Jan 15, 2013
I would love to go for a air balloon ride and Living Social was selling vouchers for Dream Adventures USA. I bought 3 vouchers, $175.00 each, which were going to expire by the end of the 2012 summer. My husband, friend and I were very excited to enjoy it. I contacted the company and wa...

LivingSocial.com / This situation was a complete scam

Cr
Cremone on Jan 11, 2013
Living Social A Touch From The Soul 60-Minute Full-Body Massage with Mini Facial This situation was a complete scam. This person is a massage therapist and I could never talk to her on the phone. Her voicemail redirected everyone to her website and after repeated left messages, she never...

LivingSocial.com / You'll never see a penny from me again

Du
dumuzzu on Jan 10, 2013
I have lived around Portland Oregon most of my life, and Salishan Resort just outside of Lincoln CIty on the coast was always rumored to be an elegant, upscale resort. I've always thought of going there, but never got around to it. So for Christmas this year, I picked up a "Deal" from...

LivingSocial.com / The people running the trip are just college kids with no real adult management and no resources to solve problems

Pi
Pikrune on Jan 8, 2013
My daughter signed up for the Hunter Mountain ski trip. She got up at 5 and although she was early for her bus, there was no seat for her. All of her friends, who arrived either at the same time or later, got seats. The people running the trip are just college kids with no real adult...

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