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lg.com Consumer Complaints & Reviews

LG - AFTER SALES SERVICE OF A.C.

Posted:    VIBHAV PANDE
Complaint Rating:  0 % with 0 votes
i have bought LG 2 ton split A.C. there has been problem with the compressor and LG after sales service executive advised for change of compressor on warranty and i was assured of replacement in two days on the basis that compressors are readily available with them but it has been 8 days since...

LG Electronics - LG front load washer always of balance

Posted:    Valerie
Complaint Rating:  100 % with 1 votes
Purchased a front load washer from a store called RC Wiley june 1st washer was delivered june 17th. When washing my first load of clothes in my lg front load washer model #WM2455H I noticed machine shaked really bad. Just moving into my new home I found time to call two weeks later to the store...

LG - Terrible company

Posted:    Valerie
Complaint Rating:  100 % with 2 votes
It will not freeze and the service that LG provides is terrible! I bought a $1600 fridge freezer in December 2005 and it hasn't worked very well for the first two months. We tried to get a repairman and now he has broken it so it doesn't work at all and we have been without a fridge...

LG RZ-20LA70 - Big mistake

Posted:    Valerie
Complaint Rating:  0 % with 0 votes
When we bought our LG RZ-20LA70 we were quite pleased but after a year it blew up! We called LG direct! But wasn't them direct was a sub contractor help line who couldn't help! Called them 3-4 times! Wrote to LG twice with no reply. Technicians report was the main circuit board had...

LG - Terrible company, selling bad products

Posted:    Valerie
Complaint Rating:  100 % with 4 votes
It doesn't clean the dishes at least half of the time. The detergent does not get dissolved. After nine months of operation on my LG LDS5811WW, it appears that the motor has burnt out, and getting a service appointment has been one problem after another. This is the second major LG product...

LG Electronics- DV 55 Home Cinema - No Service and No Guarantee

Posted:    Yaseen Ghori
Complaint Rating:  0 % with 0 votes
I am sure about it that the buyers are suffering from a post-purshased aguish. I have been a victim of LG and I purchased LG Home Cinema- DV-55. They gave me the gurantee for one year of its best working but very unforgettably I found it worst the very next day as no film was displaying on the...

LG - BD390

Posted:    hareem
Complaint Rating:  0 % with 1 votes
Dear Friends
Couple of months earlier I bought LG BD390 and main intrest of buying this expensive BD player was netflix, you tub, picasa and Accuweather.i checked LG's web site for details as they r offering following or advertising on there web site (plz check link) in there specification...

LG India - Poor Quality Split Ac

Posted:    Sunita Dutt
Complaint Rating:  0 % with 0 votes
I Sunita Dutt, R/o B-34, 10343 Ranjot Park, Haibowal Kalan, and Ludhiana bought a Split AC from Batra Electronics Gallery Ludhiana, Wide Invoice No. 3806 Dated 30.03.2010 Model LG A/C LSA 5NF3Vf2. On 0I.06.2010. Suddenly ac breakdown with reduced cooling, I lounge a complaint no. C-1062200071...

LG Customer service - Poor LG Washing Machine Installation

Posted:    guptahim2000
Complaint Rating:  0 % with 0 votes
I purchased LF Fully Automatic washing machine 4 days ago. Till now the installation is not complete and I can not use it.
I heard LG is good in after sales service, but it is not true. I am frustated with them.
We called up customer care on wednesday and they informed that within...

LG AC - not attaining the fault

Posted:    sundeep tiwari
Complaint Rating:  0 % with 0 votes
I had been gifted on room split ac, which is giving problem every month. first the complint has not been attained properly, yet if attained on my fault booked at toll free number 18001809999 and complaint number C1081228132 then 2 guys( one of the name was dewangan) came and misbehave at my...

LG Electronics - LG bad support and no delivery

Posted:    Merbille
Complaint Rating:  0 % with 0 votes
I have a LG LCD television that the display panel failed just after the 24 month warranty. After taking it to the LG dealer in PE (May 2009) they where unable to be of any sort of assistance. I then approached the LG call centre and was told that they would replace the current set for a new...

LG 42LD450 - LG worst costumer service deceiving their costumer

Posted:    RaulNJ
Complaint Rating:  67 % with 3 votes
L.G. Send, a technician mid June and took my T.V. both the LG service technician and the representatives at L.G. reassure me that my unit was under warranty. The technician came on four different occasions to my place of residence. The first time he came he said that there was a problem with...

LG 42P J650R - Damaged on arrival

Posted: 2011-01-04 by    peevedindia
Complaint Rating:  0 % with 0 votes
We purchased a new TV from Reliance Hyper Mart in GGN.
The TV arrived in a well worn box.
I reported this to LG and they sent over an engineer.
The engineer pushed to install the TV and sure enough the picture was bad. There were up-t0-down bands. He checked with multiple...

LG Flatron L224WS - Warranty service not entertained

Posted: 2011-01-07 by    Rahulchauhan.in
Complaint Rating:  0 % with 0 votes
Hi All,
This is to bring into the notice that LG Electronics India is not replacing my desktop LCD monitor "LG Flatron L224WS" which is still under the warranty period. Mine monitor is experiencing pixel dead problem.
LG Guys are giving stupid excuses that product is...

LG front load washing machine - 8kg - no help even after 2 months

Posted: 2011-01-10 by    Zorro2929
Complaint Rating:  100 % with 2 votes
We bought an LG front load 8kg washing machine 2 years back. Needless to say, it cost quite a fortune because of its advanced features. It worked perfectly well till about 2 months back. We got a IE (inlet error) message displayed in the panel & water was continuosly leaking from the washing...

LG Airconditioner split a/c - POOR SERVICE

Posted: 2011-05-20 by    rajaninair
Complaint Rating:  100 % with 1 votes
I made a complaint to LG toll free number on 5th May 2011 for water leakage in our split A/c. (Chennai) a technician visited our home on 7th may and inspected the A/c and said Gas leakage and collected Rs.450/- saying he will come next day and fill the gas and set right the problem. From that...

L G portable air conditioner - returns

Posted: 2011-08-12 by    ray verrocchio
Complaint Rating:  0 % with 0 votes
i purchased a brand new portable AC unit in march, and the compressor for the AC unit has already stopped working. i had a Technican come to my house to attempt to repair the unit but was unable to because they did not have any of the compressors in stock. he then told me that the AC was unable...

Lg.com - Site doesn't recognise one of it's own (newish) models

Posted: 2011-08-16 by    Imglave
Complaint Rating:  0 % with 0 votes
I wanted to find out some info on my phone (which is faulty), but the site doesn't recognise one of it's own (newish) models. I tried to send an email, but was informed that I hadn't put in my email address - I had! It also has 2 tick boxes which don't let you tick anything!...

Cell LG-T325 - Bad hand set battery discharing , hanging

Posted: 2011-10-16 by    SD singh
Complaint Rating:  0 % with 0 votes
Desr who ever on line had perched Cell Phone LG -T325 on dated 15-09-11, Invoice No 03974379, IMEI NO-354667041984517, India (near by kalyan (E) big Bazaar, we had big problems with this handset, Battery discharging very soon as shopper told me that I can use 7 to 8 hours but not correct r and...

lg refigerator model no.762 - out of order

Posted: 2011-10-16 by    sarmad qazi
Complaint Rating:  0 % with 0 votes
we buy a lg refigerator and now its fan motor is out of order ...we search all over the pakistan but there is no repair center for this refigerator...we buy this because of the name of LG but this company dissapointed us...please contact us so we can release our problem...the refigerator model...

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