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lazada.com.ph Consumer Complaints & Reviews

Lazada.com.ph - I've had a very bad experience with www.lazada.com.ph

Posted: 2012-06-29 by    Siriett
Complaint Rating:  90 % with 10 votes
I've had a very bad experience with www.lazada.com.ph..I purchased 2 CPs from their website on May 30, 2012 using my credit card and until now (June 29, 2012) I don't have those items yet. I've been calling their customer service using my mobile phone, but they could not give...
Complaint comments Comments Complaint country United States Complaint category Internet Services

Lazada.com.ph - Impossible to unsubscribe from them

Posted: 2012-07-27 by    Vinaa
Complaint Rating:  0 % with 0 votes
My BAD experience with them is NOT even purchasing any products. It's simple as UNSUBSCRIBING from their email list in which I've done soooooo many times I can't count anymore. I also contacted their customer service probably more than I've clicked 'unsubscribed'...
Complaint comments Comments Complaint country United States Complaint category Internet Services

Lazada.com.ph - You are being run by illegal aliens

Posted: 2012-09-07 by    Nibole
Complaint Rating:  0 % with 1 votes
Hey Lazada, if you claim to be the number one online store, how the heck could you possibly lay off more than 50 people in your company? You are being run by illegal aliens, and your co-founders are a-holes and perverts - they demand for impossible things and things that they can access themselves....
Complaint comments Comments Complaint country United States Complaint category Internet Services

Lazada.com.ph - They do not realize the inconvenience they cause to customers

Posted: 2012-09-11 by    Grimale
Complaint Rating:  100 % with 6 votes
I ordered for two items as it was posted in their website that stocks are available. I paid via credit card, so charges were applied at once. In one of my follow-ups, I learned that only one item was available (item became out of stock a couple of days after I placed my order) and the one item...
Complaint comments Comments Complaint country United States Complaint category E-Shopping

Panasonic Viera LCD TV TH-L32C3 BUNDLE - Item paid but later declared out of stock and then refused to issue an immediate full refund

Posted: 2012-04-18 by    angryagainst_lazada
Complaint Rating:  100 % with 5 votes
My son spotted an LCD TV with a price tag of Php 5, 999.00 from their website and he bought the item April 15, 2012 paying with his PayPal to which their system accepted the payment. He followed up the next day on his purchase and the customer support told him that they are processing the item,...
Complaint comments Comments Complaint country Philippines Complaint category Consumer Electronics

www.lazada.com.ph - Deceitful Processes of Purchase

Posted: 2012-04-25 by    Miguel0482
Complaint Rating:  100 % with 27 votes
I saw a Nikon D90 Body at Lazada.com.ph while browsing the web. For a month now, I was really planning to upgrade my entry level DSLR to something more challenging and compensating camera body. Since I already have few lenses and arsenals for this hobby, I scouted for a brand new D90 Body at...
Complaint comments Comments Complaint country Philippines Complaint category Digital Cameras

Lazada.com - Return & Refund of faulty product

Posted: 2012-09-12 by    Phil_askin
Complaint Rating:  100 % with 2 votes
I bought an Android Tablet which stopped working within 1 week of use. Lazada.com.ph says in their website that they accept returns with no questions asked within 14 days. In informed them that I would like to return the product and they sent me a 'Return form' to be filled, which...
Complaint comments Comments Complaint country Philippines Complaint category E-Shopping

lazada philippines - 2 items not received

Posted: 2012-09-17 by    doinks143
Complaint Rating:  100 % with 1 votes
I do ordered last August 19 2012, and now is Sept. 17 turning 1 month now for my order... i am just 2 hours away from manila... why my order still not coming?... and most of all, their number is not working... (02) 795-8900, and i did send emails for follow ups 2 times now, but nobody replying...
Complaint comments Comments Complaint country Philippines Complaint category Other

SCHOOL BAGS & DIGI CAMERA - PURCHASE NOT DELIVERED

Posted: 2012-09-17 by    Zteam Doha
Complaint Rating:  0 % with 0 votes
I had a very bad experience for this Online Shop! I purchase 2pcs. School Bags & 1pc. Digital Camera but until know we didnt received the items. We tried to call Lazada Hotline and talk with the customer service, but they didn't give us an update of my order, sometimes they will hung-up...
Complaint comments Comments Complaint country Philippines Complaint category Business & Finances

Lazada - Ordered a product in LAZADA 3 weeks ago but not delivered until now

Posted: 2012-09-27 by    larakatrina
Complaint Rating:  0 % with 0 votes
I ordered and paid a product at Lazada last September 12, 2012 but until now the product is not yet delivered.

I patiently waited for 6 days since they said that it takes 5 to 10 working days for the product to deliver outside Manila. But it's now 12 working days after I...
Complaint comments Comments Complaint country Philippines Complaint category Health & Beauty

Lazada - Three stars for a job well done by Lazada Philippines

Posted: 2012-10-10 by    Akeisha
Complaint Rating:  0 % with 0 votes
Every heard of the cliché ‘Customers are always right’? Well, not all companies put this to practice. It is very rare these days to come across customer service that responds fast to grievances or concerns. More often, we get pushed aside when they think that there are more...
Complaint comments Comments Complaint country Philippines Complaint category Retail Stores

Lazada.com.ph - Bad Experience with LAZADA PHILIPPINES

Posted: 2012-12-03 by    onlinebuyerph
Complaint Rating:  100 % with 3 votes
I ordered from lazada.com.ph with an optimistic mind. I have been shopping online for years plus I am an online seller myself. Basically, I hoped for a hassle and worry free transaction plus a quick one. It was my first time to order from this site as I have been intrigued to try them since...
Complaint comments Comments Complaint country Philippines Complaint category E-Shopping

lazada philippines - Unavailable website and defective product

Posted: 2013-06-29 by    gyne
Complaint Rating:  0 % with 0 votes
Their website is unavailable so how am I supposed to avail their return policy. Today is my 1 week of use. So by tomorrow I can no longer send my order back if they won't respond to my inquiries....
Complaint comments Comments Complaint country Philippines Complaint category Mobile & Cell Phones

www.lazada.com.ph - ITEMS IS DEFECTIVE

Posted: 2014-01-06 by    hatinLAZADA
Complaint Rating:  100 % with 2 votes
Item that was purchased from www.lazada.com.ph was a tablet and was worth 1, 280Php, I know it is not much but the quality was very bad. Items purchased in Divisoria has much quality than the item bought in lazada. When I got the unit, the insides was like shaking like it's loose or something....
Complaint comments Comments Complaint country Philippines Complaint category Computers & Accessories

Lazada - Refund

Posted: 2014-05-02 by    Violetfire8
Complaint Rating:  100 % with 1 votes
How i was cheated by Lazada

On April 3, i purchased an item in Lazada site, an all white Hyundai tablet. It'll be a birthday gift for someone for his birthday on April. 25.
On April 8, i received the item. When I open the package it was black front and white back which...
Complaint comments Comments Complaint country Philippines Complaint category E-Shopping

Lazada.com.ph - Wrong Item sent and Aweful customer service assistance

Posted: 2014-08-28 by    Yeh D.
Complaint Rating:  0 % with 0 votes
I ordered from Lazada.com last August 21, 2014 and received an email that the item just arrived in their warehouse last August 27, 2014 and will be ready for shipping once cleared. So they are already delayed from their 5days max. I let it go, because they replied to me on my follow-up. Then...
Complaint comments Comments Complaint country Philippines Complaint category Consumer Electronics

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