Complaint Rating:

KLM charged my debit card twice for trans-Atlantic flight tickets and the debit came mid-way through my visit to the USA. This has left me with no money to settle a hotel bill and the threat of arrest not to mention 2 missed meetings that formed the very basis for my trip. No 24hr customer support...

Complaint Rating:

I wish to express my dissatisfaction with the compensation of the amount CNY2500.

I expect that you understand for what I’ve lost in the luggage and the inconvenience caused is priceless and if I were given a chance I would not want a single cent but my luggage back.

Complaint Rating:

CONGRATULATIONS KLM OFFICE IN ACCRA, GHANA!

YOU CAN SUCCESSFULLY BOAST OF HAVING SOME OF THE RUDEST RESERVATIONS OFFICERS IN THE COUNTRY.

THERE IS A PARTICULAR LADY WITH A VERY DEEP VOICE LIKE A MAN'S, WHO IS CONSTANTLY CONSTANTLY RUDE.

I HAVE...

Complaint Rating:

Arriving at Norwich at 21:30 on Friday 29th August, my bag did not arrive. Reported and filled in a PIR. I overheard another member of staff saying that KLM always leave 4 or 5 bags behind on each flight into Norwich! The next flight from Amsterdam was the next morning at 09:00 and I rang at...

Complaint Rating:

Hello

Sorry but really this is last time for me to travel on KLM. I was traveling on KLM 5 Sep from Inchon airport Seoul south Korea to Amsterdam .when I reached Amsterdam airport I found that my suite case was totally damaged .I ask KLM staff and they gave me a report and reference...

Complaint Rating:

To whom it may concern.

A friend of mine from Accra, Ghana had made plans to fly klm to Dublin Ireland. He got a price from the airlines and proceeded to pay for his transit visa to Amsterdam. He paid for it but when he went to purchase his airplane ticket they increased the...

Complaint Rating:

Dear KLM Authority,

I want to describe you what I have experienced during my flight with your airline 5 weeks ago. I had a flight from Chicago to Istanbul through Amsterdam on December 20th, 2007 (KL 612 from Chicago to Amsterdam and KL1613 from Amsterdam to Istanbul). My first...

Complaint Rating:

A SENIOR KLM ROYAL DUTCH AIRLINES DEPARTURE SUPERVISOR AT SCHIOPL AIRPORT , CHARGED ME TWICE THE MAXIUM NORMAL EXCESS BAGAGE FEES TO TAKE HUMANITARIAN ITEMS TO AFRICAN ORPHANS On November 30 ,2007 I encounter a KLM Royal Dutch...

Complaint Rating:

I bought a roundtrip ticket from Chicago to Mumbai (India) via Amsterdam for Feb 12 2008. I missed my first flight from Chicago to Amsterdam due to a snowstorm in Chicago and traffic backups. So I spoke to the manager at Chicago. He informed me that for a $200 charge, I could use the ticket...

Complaint Rating:

June 27
I make a booking for a return flight AMS-GENEVA, using a gift card of € 100 and paying the remaining about by credit card. I receive a confirmation of my ticket by email

June 28
At Schiphol Airport I am told that payment for the ticket has not been received....

Complaint Rating:

I bought a roundtrip ticket from Chicago to Mumbai (India) via Amsterdam for Feb 12 2008. I missed my first flight from Chicago to Amsterdam due to a snowstorm in Chicago and traffic backups. So I spoke to the manager at Chicago. He informed me that for a $200 charge, I could use the ticket...

Complaint Rating:

Dear KLM Authorities,

I have booked a return flight ticket SG-Geneva-SG with KLM authorized travel agent Nam Ho Travel. Before I booked with them, I have done some comparison between the price and timing that both of the travel agent and KLM. The price offered by both is almost...

Complaint Rating:

I arrived from KLM Airlines on June 30 to Dallas, TX. I got a receipt for delayed luggage on June 30, since last 7 days I have been calling them and no one returns calls, I called their number 800-745-9798 and all they say is they have sent a message. Its ridiculous that they dont have any sensible...

Complaint Rating:

Me and my families travelled from edmonton IAP -Canada to Addis ababa IAP -Ethiopia on Jun 16, 2008 and checked 10 luggages but received only 9 luggages, we were told, they are going to track the luggage then we will contact you, after waiting for amonth and half they called us to come to check...

Complaint Rating:

As a Flying Blue Silver member (FB no. 1714329620), I booked our honeymoon to Mauritius, at a travelagency, with the remark that we wanted to fly a SkyTeam Airliner. On the travel papers, we received, this was confirmed ("you will fly with Air France"). When embarking at Charles de...

Complaint Rating:

My husband and I are going through VERY nasty divorce proceedings. My lawyer says that this is the worst he has seen in his 25 years of practice We currently live in Curacao. (that is the background so you will understand the rest of the story.)

I booked a ticket through KLM...

Complaint Rating:

to confirm my ticket date on the 10/12/09 ticket no 0123945809286. place of issue vancouer bc/ca fc13. thank you, samuel frempong....