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justfab.com Consumer Complaints & Reviews

Justfab.com - Shady subscription practices

Posted: 2014-01-09 by    Patty C
Complaint Rating:  100 % with 1 votes
This company has very shady subscription practices!! I agree with other posters that a reputable company would advertise up front that it is a "shoe of the month" club (or what ever they sell) if you sign up VIP. You can sign up and order online, then why can you NOT cancel the account online?...

JustFab - fraud account

Posted: 2013-12-23 by    gdwalker
Complaint Rating:  0 % with 0 votes
My credit card information was stolen. The person that stole it open an account using her name & a different address other then my billing or street address. I called my bank & advised them what was going on, they suggested that I contact the vendor " Justfab" & alert them to what was going...

JustFab - JustFab Thieves - The Business Is A Scam!

Posted: 2013-10-09 by    TxBeauty
Complaint Rating:  100 % with 1 votes
I ordered shoes in August. A month later in September I was charged $30 by this company and I called to see what was going on. I was informed that the initial order signed me up for a membership that would charge $30 monthly and I would be able to order shoes. I complained that I did not sign...

Justfab.com - Fraud

Posted: 2013-07-15 by    piyushap
Complaint Rating:  0 % with 0 votes
I got a membership and ordered a pair of shoes online. The membership cost me $39.95. However, once I got the shoes they were of poor quality, and I cancel future membership payments by calling in. However, for the past two...

JustFab - Unethical Business Practices

Posted: 2013-02-09 by    CindyB.
Complaint Rating:  100 % with 1 votes
I made one purchase back in September 2012 never knowing that I was signing up for anything. I closed that card that was used because it was lost, and JustFab charged my new card 5 months later in February 2013. They have LONG wait lines on the phone. 30+ minutes. Their reps are unapologetic....

Justfab.com - I ended up having to file a dispute with my credit card company

Posted: 2013-01-22 by    Diminet
Complaint Rating:  100 % with 1 votes

I got an offer for a 1/2 price pair of shoes for 1st time purchase so I took the bait.

Got two left shoes and then they had the nerve to tell me there would be a restocking fee if I wanted to return them. What? I didn't order two left shoes!!!

Justfab.com - Please don't use this website and save yourself some time and energy

Posted: 2013-01-07 by    Tioran
Complaint Rating:  0 % with 0 votes
PLEASE DONT BE TEMPTED BY 20 DOLLAR BOOTS THEY OFFER AND SAVE YOURSELF SOME TIME. My friend told me that if i sign up for this website, i get a pair of boots for 20 bucks. I thought it was a great deal, and I ended up buying two pairs of boots using two different accounts. Next month, I check...

Justfab.com - Keep staying away from this shopping site

Posted: 2012-12-14 by    Ituline
Complaint Rating:  0 % with 0 votes
Keep staying away from this shopping site!!

I have ordered my shoes in June then never realized it has been charged $39.95 every month!!! kidding me?
They said they are not be able to refund anything even returned order.
now I have to cancel my membership otherwise...

Justfab.com - This is the worst company ever with their policies

Posted: 2012-10-27 by    Arnale
Complaint Rating:  100 % with 1 votes
This is the worst company ever with their policies. I purchased from them the first inital 50% promotion when you sign up. I had to return my shoes and they only gave me store credit so I would not loose my promotional price on another pair of shoes. I knew about the monthly credits of 39.95...

Justfab.com - I'm am disgusted by the tactics of this site and their customer service

Posted: 2012-10-05 by    Beerock
Complaint Rating:  0 % with 0 votes
This site scammed me. After visiting the site due to seeing their advertisements everywhere online, I took advantage of a really good deal for shoes which I intended to be a one time thing. During the checkout process, I was offered the option to sign up for a VIP membership where I would be...

Justfab.com - This company is definitely a scam

Posted: 2012-09-11 by    Vollex
Complaint Rating:  100 % with 1 votes
Do not buy from JustFab.com. This company is a scam. I saw their advertisement from my email and tempted to buy the shoes. Only after made my purchase I was being told my friends to be careful of this company because they have heard about this company. So after I received my shoes, I immediately...

JustFab - Return/Cancellation

Posted: 2012-02-28 by    Display Name.
Complaint Rating:  0 % with 0 votes
I purchased two shoes for the price of one for the Birthday Blowout Sale. Now, as I was checking out it did not say I could not exchange the item. It did say returns are a breeze and exchanges are always free quote on quote. Not only does it say this at the time of checkout, but it also has...

Justfab.com - This is a scam that once they get your credit card you cannot get out of

Posted: 2012-02-08 by    Ozzue
Complaint Rating:  100 % with 2 votes
You are told nowhere on the website that you will be automatically charged $39.95 whether you buy shoes or not. You have to decline the offered shoes between the 1rst and 5th of the month or you get charged $39.95 for shoes you did not get. When you call, you will told that you cannot cancel,...

Just Fabulous - poor service

Posted: 2011-12-13 by    angieU
Complaint Rating:  100 % with 2 votes
1st this company wants to charge your card every month regardless whether you want something offered that month or not. This I could overlook if the service was up to par. However, the 1st of every month there are more things out of stock than in. Recently, when I made my last purchase I was...

Just Fabulous - Deceitful, Misleading Service

Posted: 2011-12-09 by    Rara89
Complaint Rating:  100 % with 2 votes
This website does not deserve any stars. For those who "just can't understand" why a majority of reviewers are upset about the VIP Membership Fee, it goes beyond people being "too lazy" or "careless" to read the super-vague fine print.

I signed up for this website myself....

Justfab.com - The merchandise is crap

Posted: 2011-09-16 by    Foloe
Complaint Rating:  0 % with 1 votes
Thought I had just ordered one pair of shoes, then $39.95 charges kept showing up on my bank statement. I called to have them refund my money, but they said once the amount is charged it becomes a store credit and is not refundable to your bank account. I had no clue I was signing up to a monthly...

Justfab.com - Compared to other shoe club sites justfab doesn't offer enough interesting or fashionable shows

Posted: 2011-07-05 by    Broom
Complaint Rating:  0 % with 0 votes
Compared to other shoe club sites justfab doesn't offer enough interesting or fashionable shows to rival other clubs or to maintain a healthy membership quota. I've been a member and haven't made a single purchase thus far and it's been three months of reviewing their selections...

Just Fabulous - Shady Subscription Policies

Posted: 2011-02-08 by    UnhappyChic29
Complaint Rating:  91 % with 97 votes
BEWARE! The site does not make it clear, but this is a shoe of the month club. Usually monthly clubs have this blazing everywhere. This site does not! It's very sneakily hidden. I'm a seasoned web user and online marketer, so I know how clearly things should be explained. And they...

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