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Ok here is the deal my father in law is 74yrs old his wife just passed away and with her passing he lost a source of income. He owes juniper around 2300.00 he asked me to call his creditors and see if they would be willing to settle his accounts at a lower payoff amount, Merrick bank is awesome...

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My statement date was changed without notice, making my payment late. Juniper's response? We can change your statement date at anytime we please.

I now have to make 2 payments a month to cover any changes that they will make.

Due to over limits that they allowed,...

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First, Juniper increased their fee so much in one month that it nearly hit my credit limit.

Then, on top of that they sent it to collection to another firm. They even called a neighbour to relay the message--harassment!! So my advice to you is to not do business with Juniper because...

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I called to make a payment at 6:30 pm they would not post to my account till the following day, creating late fees. The customer assistant people would no help in posting the payment, manufactured statements were presented and they actually said "Can I help you with anything else?"...

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I paid my charge card in full. I called to see if the checks posted to my account. They did it said I had a zero balance. I got a bill in the mail on 10/1 stating that I owed them 1.23 dollars for a finance charge. I called them up and they said it is their policy to charge interest on cash...

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I applied at Juniper/Barclay bank several times with more experience then most of their current people in the Fraud Department.

I was told by an HR rep. the reason I wasn't hired was because I was "over qualified".

They meant to old. I was 45! In...

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I received a check from this bank thanking me for my business for $11.44. I don't know anything about them, should I cash the check? Will I be obligated in any way?...

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This is the worst bank/credit card company EVER! I transferred a balance to this card with 4.99% interest. I have paid every month on time for over 2 years. Last month I accidentally sent in a less than minimum due payment ON TIME! They charged me for a late fee and raised my interest to 12.99%....

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I was given an initial credit limit of $1750.00, when I received my card. I got a letter saying that after a review of my transactions, I posed to be credit risk. I was told that I would have to prove myself to get any more credit than $500.00. Why was this not checked from the beginning? I...

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Juniper is the credit card for Frontier Airlines frequent flier. I have made many complaints to Frontier and Juniper to no avail about how bad the bank, credit card, and treatment is from Juniper or Barclays as they are now. Customer service is rude as are the supervisors which for sure reflects...

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I got an "introductory" card offer in the mail which stated that they could transfer balances from my high interest accounts onto their card, so I submitted the info to the company. I received the card with a $500.00 limit to it. I NEVER used the card until one day when I was needing...

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Paid my account payment online Used the due date for the date the transaction to take place Didn't pay attention that the due date was a Sunday They didn't accept it until the following Monday and then charged me a service charge When I called about it they explained to me how it wasn't...

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Thanks Juniper. 1st you stated you could transfer a high interest card to juniper's high interest and finally you only transfered a third of it. I was late on a payment cause I thought it was a late bill done before the transfer. One straight I paid off your card. The day after you got...

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Juniper Credit Card company has horrible customer service and terrible company practices. They are only concerned with charging late fees and over the limit fees. I missed my payment by four days while I was traveling so I called the customer service line to let them know I would be making a...

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When the bank solicited me, they indicated it was a 'special deal' for Travel Agents like myself involving specialized points for travel and an opportunity to earn larger commissions from their travel partners. Fraudulent Representation.
As with so many others writing a complaint...

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I cannot believe the conversation I just had with Gary, one of the so called relationship managers with Juniper Bank. Guess what? THIS RELATIONSHIP IS OVER! Because I mistakenly sent them my September payment, on time by the way, in an amount that was $5 (that's five dollars) less than...

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I had a credit line of $1200. Without prior notification, my account was reducted to $950. The money i owe on my account is $885. NOw my account is to it's limit. Their excuse was: we reviewed your account and decided that you didn't need the entire credit line of $1200. EXCUSE ME!!...

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When the bank solicited me, they indicated it was a 'special deal' for Travel Agents like myself involving specialized points for travel and an opportunity to earn larger commissions from their travel partners. Fraudulent Representation.

As with so many others writing...

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This bank is a fraud!!! Not only are they making money out of the outrageous interest fees that they charge (mine's is 27.24%), they are making money out of these over limit fees that they continue to charge even though I never went over my limit and ALWAYS paid my minimum payment on time!...

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Terrible customer service. Just terrible. And here's my favorite part: Every time I call, I get a prompt to take a customer service survey. I passed the first time, but each call after - and believe me, there were about 8 more tries - I either selected it or asked to be transferred to the...