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jenjenhouse.com Consumer Complaints & Reviews

Jenjenhouse.com - Don't buy from jjshouse or their site Jenjenhouse.com

Posted: 2012-06-06 by    Kimade
Complaint Rating:  0 % with 0 votes
Don't buy from jjshouse or their site Jenjenhouse.com. Its a scam, where they take your money, sent you a cheaply made, dress that would cost less than $50 and then not even reply when you ask for a refund! Ordered my formal dress, and now I feel completely stupid for actually believing...
Complaint comments Comments Complaint country United States Complaint category Online Scams

Jenjenhouse.com - This site is the reason people say buyer beware

Posted: 2012-07-30 by    Movlike
Complaint Rating:  100 % with 4 votes
This site is the reason people say buyer beware. I ordered a chiffon tea length (just past the knees) dress and received this hideous dress that was made from fabric you'd make curtains out of-not chiffon and the dress went to my ankles and I'm 5'7" so it's not like...
Complaint comments Comments Complaint country United States Complaint category Online Scams

Jenjenhouse.com - Horrid to deal,with, my garment is not what I wanted, they refuse to assist

Posted: 2012-09-04 by    Rimbi
Complaint Rating:  0 % with 0 votes
Horrid to deal, with, my garment is not what I wanted, they refuse to assist...When you open a ticket they close it so you cannot persuade the return...They ask for photos but block the area to upload!!!...
Complaint comments Comments Complaint country United States Complaint category Internet Services

Jenjenhouse.com - The dress I got does not near have the quality of the dress in either of the pictures uploaded.

Posted: 2012-10-05 by    Smoldine
Complaint Rating:  0 % with 0 votes
When I bought the dress for my homecoming, there was a different picture uploaded of a dress similar to the dress now up; I wanted a dress closer to the first picture uploaded NOT the picture now. They changed the picture of the dress after my dress was already purchased. It gets worst! The...
Complaint comments Comments Complaint country United States Complaint category Clothing, Shoes & Acc

Jenjenhouse.com - I ordered 2 pearl pink flower girl dresses from them and they are 2 different colors

Posted: 2012-11-21 by    Collime
Complaint Rating:  0 % with 0 votes
I have to agree with the other bad reviews. I ordered 2 pearl pink flower girl dresses from them and they are 2 different colors. When I complainted to customer services they tried to say its because I ordered them at different times. I explained to them the color on their swatch card (which...
Complaint comments Comments Complaint country United States Complaint category E-Shopping

Jenjenhouse.com - The website is extremely vague about returns

Posted: 2012-12-08 by    Olipeer
Complaint Rating:  0 % with 0 votes
The website is extremely vague about returns and I haven't received a reply from the email I sent on the 2nd November....
Complaint comments Comments Complaint country United States Complaint category E-Shopping

JenJenHouse - will not honor refund policy

Posted: 2013-05-30 by    dbrock77
Complaint Rating:  100 % with 1 votes
This is their return policy: "Please note that we only accept products in their original condition, and we cannot process any products that are returned without our prior knowledge. If you wish to return any or all parts of your order, you will need to contact customer service at Contact...
Complaint comments Comments Complaint country China Complaint category E-Shopping

JenJenHouse - Worst company that 've ever dealt with!

Posted: 2012-10-12 by    Cathy Z.
Complaint Rating:  0 % with 0 votes
This is the very worst online experience I have ever had, and I do a lot of online ordering! When we received the dress we ordered for my daughters homecoming, it arrived first thing we noticed is that the color of the beading was not the color that was shown on the website, it was suppose to...
Complaint comments Comments Complaint country Hong Kong Complaint category Clothing, Shoes & Acc

JenJenHouse - Poor Quality / Horrible Customer Service

Posted: 2013-04-10 by    allyann2005
Complaint Rating:  100 % with 3 votes
UNLESS YOU LIKE TO GAMBLE, DON'T WASTE YOUR TIME! I purchased this dress online to wear to a military ball. After receiving the dress in the mail and trying it on I noticed the sewing on the dress was very poor, and the top bustier stuck out straight due to poor quality, and extra fabric....
Complaint comments Comments Complaint country Hong Kong Complaint category Clothing, Shoes & Acc

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