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Complaints in intelius.com

Intelius - Intelius.com

Posted: 2007-12-28 by Marc Doran  [send email]
No name-address report received
Complaint Rating:  100 % with 9 votes
I ordered two reports from this company. They charged me $12.90 immediately. They claim i will receive a hard copy report within a week or i can view the details after 3 business days. None of the above are true... i called them several times and get no humans... just endless button pushing.....
Comments United States Online Scams

Intelius

Posted: 2008-02-06 by Albert  [send email]
Terrible experience!
Complaint Rating:  100 % with 5 votes
I had previously used Intelius successfully to do a reverse lookup on a phone number which could not be found in other free online databases or a web search, and was not signed up for Privacy Matters Identity at that time. Last week, I went back to Intelius to look up another phone number, that...
Comments United States Internet Services

Intelius

Posted: 2008-02-11 by Mike  [send email]
Unauthorized billing!
Complaint Rating:  100 % with 1 votes
Found a charge of $14.95 on my American Express card from this company. I have never even heard of them. When I called, they claimed that I had taken advantage of a 14 day trial offer and then it would be billed at $14.95 per month. Like I said, I have never heard of this company and I NEVER...
Comments United States Online Scams

www.Intelius.com

Posted: 2008-02-13 by darhou  [send email]
Unauthorized charges!
Complaint Rating:  100 % with 11 votes
These cock suckers allowed another company, www.privacymattersidentity.com, to use my credit card number to charge my credit card account for a membership to privacymattersidentity.com without my authorization. www.privacymattersidentity.com stated that there was a pop up that by clicking on...
Comments United States Unauthorized Charges

www.Ntelius-INtelius.com

Posted: 2008-02-15 by Samantha Katz  [send email]
Paid & didn't rec'd report!
Complaint Rating:  0 % with 0 votes
I allowed the company to debit my account in return for a report on a customer that gave me bad credit card & phone # for my product & instead of receiving what I paid for, they took my money & I never received the report. I've now been robbed twice!...
Comments United States Scam & Fake Checks

Intelius / AP9 Privacy Matters

Posted: 2008-03-06 by Mike  [send email]
Unauthorized charges!
Complaint Rating:  100 % with 4 votes
A company I dealt with online (INTELIUS.COM), somehow scammed me into buying a service from Ap9
Privacy Matters outfit.http://privacymattersid.privacymatters-program.com/

They charged me $19.95 for a service I never heard of, never authorized. The woman I spoke to at AP9,...
Comments United States Unauthorized Charges

intelius.com

Posted: 2008-04-11 by Joe Sanchez  [send email]
unauthorized charges
Complaint Rating:  100 % with 1 votes
We found two charges from this company on our charge card in March 2008 that we did not authorize. Apparently there is something with this company going on that when the charges were put on, our credit card company put on a fraud alert and have temporarily shut down our card. So beware. This...
Comments United States Unauthorized Charges

Intelius

Posted: 2008-04-15 by Miles  [send email]
They're a rip off
Complaint Rating:  100 % with 2 votes
I signed up with Intelius to do a reverse phone lookup. It said the number was listed in their service, and for $4.95 I could read the information.

Once I put in my card information, I was automatically charged $9.90 and could not back out of the deal. When I tried, it automatically...
Comments United States Other

Intelius

Posted: 2008-08-12 by jimbob  [send email]
Bogus charges
Complaint Rating:  100 % with 1 votes
First, a mysterious charge of 19.95. Then a credit for 19.95. Then ANOTHER charge for 19.95 then another credit. Then YET ANOTHER charge for 19.95. Result: three charges, two credits. This company--Intelius--will not stop until they wear out all of us--and we now number over a hundred. And to...
Comments United States Unauthorized Charges

Intelius People Search

Posted: 2008-05-05 by Wendy  [send email]
Dont' waste your money
Complaint Rating:  0 % with 0 votes
My experience is similar to other reviewers. I gave them a social security number, and they gave me a worthless report consisting mainly of people who happen to have a similar name to the person for whom I was searching.

I filled out their email form to register a complaint, but...
Comments United States Other

Intelius

Posted: 2008-05-20 by Matilda Treeby  [send email]
Do not use them
Complaint Rating:  100 % with 1 votes
Total Rip-Off...waste of hard-earned money...Their advertisement is very misleading. Do not use!

Said name and address of user was available but only gave me the name of the wireless server that this individual uses and the city and state that this user lives in.

No...
Comments United States Other

Intelius

Posted: 2008-05-23 by Keith  [send email]
Fradulent Charges
Complaint Rating:  100 % with 2 votes
This company is a fraud. Do not use them unless you enjoy being overcharged. I too purchased their service for $9.95 and was subsequently surpirsed when I saw a second charge on my account for $19.95. The charge was totally unauthorized. Now I have to go through the hassle of trying to resolve...
Comments United States E-Shopping

Intellius Identity Matters

Posted: 2008-05-28 by Loretta  [send email]
Unauthorized credit card charge
Complaint Rating:  100 % with 1 votes
I signed up to find an old friend and opted to pay $7.90 for the information. One week later, a $19.95 charge showed up on my credit card after the $7.90 charge.

I called the toll free number on my credit card statement and discovered that I was signed up for an identity protection...
Comments United States Other

Intelius

Posted: 2008-09-26 by Goodiny  [send email]
Unauthorized billing
Complaint Rating:  0 % with 0 votes
I am so pissed! I check my acct. this morning and I have an unauthorized activity on my acct. from a company called Valuemax... shown as "ap9* valuemax-v" on my acct. After a long morning of being on the phone I realized that this was taken out of my acct. because I did a reverse phone...
Comments United States Unauthorized Charges

Intelius

Posted: 2008-09-29 by Julie Henry  [send email]
unauthorized charge to my account
Complaint Rating:  0 % with 0 votes
I have tried for two days to get hold of Intelius and I wait 20 minutes then get a busy signal. I have disputed at charge of $19.95 that I did NOT authorize. I have disputed the charges with my credit card company. I get tired of these scams when you buy something then they automatic use your...
Comments United States Scam & Fake Checks

Intelius

Posted: 2008-06-02 by cece  [send email]
Reverse telephone search
Complaint Rating:  0 % with 1 votes
Paid with card online when site stated it had information re: reverse cell phone number search that reputable sites couldn't find: white pages, anywho. After collecting money and the number of receipt, I'm informed that their specialists are at work and will let me know by email when...
Comments United States Telecommunications

Intelius

Posted: 2008-06-02 by dwayne goode  [send email]
MIX UP ON CHARGES
Complaint Rating:  78 % with 9 votes
i WAITED TO SPEAK TO CUSTOMER RELATIONS OF COMPANY SO LONG, I WENT TO SLEEP, WAS 20 MINUTES AND DID NOT GET RESPONSE.
I RECALLED AND WAITED ANOTHER 20 MINUTES AND DID NOT GET A RESPONSE.
I WAS CHARGED $57.90 FOR A REPORT FOR PERSONS ADDRESS AND PHONE NUMBER. WAS LED TO BELIEVE...
Comments United States Unauthorized Charges

Intelius

Posted: 2008-06-10 by Boymeetsworld  [send email]
Fraud
Complaint Rating:  100 % with 1 votes
DO NOT ever buy any "products" from Intelius.com.

I wanted to do a criminal record search on some *** that stole my identity. You find out ABOUT the record, but you can't view it's contents. They mislead you into thinking if you spend just a little more money,...
Comments United States Other

intelius.com

Posted: 2008-06-11 by unsuspeting consumer  [send email]
unauthorized charges
Complaint Rating:  100 % with 4 votes
This company has been making unauthorized charges on my credit card. They harged my account numerous times, in Jan, April and June 2008 for a subscription service I did not order or authorize. Total loss $66.00. Intelius does not have customer service personel to respond to my omplaints, so...
Comments United States Online Scams

Intelius

Posted: 2008-06-14 by Kris  [send email]
Theft
Complaint Rating:  0 % with 0 votes
Here is what they had to say - it speaks for itself! "Thank you for your inquiry. Due to present economic conditions, regrettably Intelius does not have sufficient cash reserves to service our backlog of refund requests. Be assured, we are doing everything in our power to rectify the situation....
Comments United States Unauthorized Charges

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