Complaint Rating:

Do not do business with these people. Customer service sucks. Delivery sucks. Delivery time frame keep shifting and they won't put the floor in the garage for you. They want you to unload the truck or will dump the whole thing on the street in front of your house. If you deal with contractor,...

Complaint Rating:

The online ordering seems to work, but you always have questions, so you end up talking to a salesperson. This is where the problems began. He recommended a type of floor product that looked great, had a lifetime warranty and was reasonably priced. We ordered the flooring and supplies and installed...

Complaint Rating:

I attempted to purchase flooring ($2, 300) during their one day 48 month financing promotion. I already had a quote obtained via e-mail and applied for credit. I called the local (Tempe) store to process the order. They told me the system was having technical difficulties, and they would get...