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Complaints in hughes.net

Hughes.net

Posted: 2007-11-29 by George Pedrosa  [send email]
Misrepresentation!
Complaint Rating:  100 % with 3 votes
Here we are in a rural area without city services and no chance of having broadband cable with Warner like we had in Galveston and Houston. After reading what Hughes.net have to say about the quality of their services, we decided to go for it and we purchased the antenna and subscribe to it....
Comments United States Satellite & Cable TV

Hughes.net

Posted: 2008-01-02 by Mark Kling  [send email]
Terrible service and cust support!
Complaint Rating:  100 % with 5 votes
I have had Directway then now Hughes.net. I am constantly getting FAP'ed even though no one was home for 4 days. I am on a wireless network, but out in the country. Unless cows have gotten laptops then no one is close enough. Calling them is a 3-4 ordeal. You have to deal with their...
Comments United States Internet Providers

Hughes.net

Posted: 2008-02-15 by Wayne McKitrick  [send email]
Service is very poor!
Complaint Rating:  100 % with 4 votes
Hughes.Net is unbelievably bad. I have had the service for 3 years and have had nothing but troubles. Each year I have to pay for them to come back out to "fix" issues. The last time, the installer told me that Hughes will regularly take blocks of bandwidth for corporate customers...
Comments United States Internet Services

Hughes.net

Posted: 2008-02-29 by Michael Young  [send email]
Shoddy service!
Complaint Rating:  100 % with 1 votes
If you have Hughes net run and run fast. This is the biggest, BS internet provider out there. And their fair access policy???? What is fair about charging $60 a month then telling you how much you can download? And if you go over their limit then you have your speed reduced. Nothing fair...
Comments United States Internet Providers

Hughes.net

Posted: 2008-03-24 by Barry Quick  [send email]
Slower than dial up!
Complaint Rating:  100 % with 1 votes
Due to no alternative for high speed internet upon my relocation to rural New Mexico, I subscribed with Direcway.com, which has subsequently changed names to Hughes.net. For the first 18 months starting back in 2004, the service was good. Not as fast as the ADSL I had at my previous residence....
Comments United States Internet Providers

HughesNet

Posted: 2008-03-18 by Suzann Martins  [send email]
Very bad service all around!
Complaint Rating:  100 % with 3 votes
The worse service cost me 600 then 79.99 for the past year and its only gotten worse i have dial up speed and they have no solution to me, to bad your not getting anything, but what you have. Is there any way to stop these people and make them pay me back all they have stolen from me....
Comments United States Internet Providers

Classic Checkering.Com

Posted: 2008-04-29 by Tim Smith-Lyon  [send email]
e-mail service from Hughes.Net
Complaint Rating:  100 % with 1 votes
Feb.2008 I signed up for service thru Hughes Sattlite service. The internet connection works some better than my dialup, but the e-mail service is absolutely horrible! I run my business Classic Checkering.Com. thru my website, and reliable and fast e-mail service is a must. Hughes. technical...
Comments United States Internet Providers

home

Posted: 2008-04-30 by Sam Tubman  [send email]
no email
Complaint Rating:  0 % with 0 votes
Last weekend Hughes net took over the direcway site and I've had no email or use of email. They asked to wait but I'm loosing money because I can't get my email. I've called and called and been given case Numbers but I still have no email. One way for me to work is through...
Comments United States Hosting & Web Design

Hughes.net

Posted: 2008-05-06 by kathy  [send email]
RIPPED ME OFF
Complaint Rating:  100 % with 8 votes
I ordered hughes.net, and was advised thru the sales rep that I needed to sign up for the small business plan for home networking. I had the business equipment installed and the installer never stuck around to see if my speeds were acurate for the plan I was on. I spent over a week for hours...
Comments United States Internet Providers

Hughes.net

Posted: 2008-06-01 by jerry dryden  [send email]
Fraud and cheating
Complaint Rating:  75 % with 4 votes
Hughes is a fraud!...
Comments United States Internet Services

Hughes.net

Posted: 2008-07-21 by Steve  [send email]
Fraud and scam
Complaint Rating:  100 % with 9 votes
Sent via e-mail and mail:

July 21, 2008

Mr. Pradman P. Kaul
President and CEO
Hughes Network Systems, LLC
11717 Exploration Lane Germantown, MD, 20876

As a long time customer (Eight Years) it is sad to see the state that Hughes...
Comments United States Computers & Accessories

Hughes.net

Posted: 2008-08-16 by pete  [send email]
E-mail failures
Complaint Rating:  100 % with 2 votes
Nonfunctional e-mail controls. Can't BLOCK spammers or junk e-mail. Constantly get "system unavailable" msg when attempting to block spam. When blocker appears to be occasionally available, get repeated msg "site already listed" acknowledging that the blocker is non-functional....
Comments United States Internet Services

Hughes Net Satellite

Posted: 2008-09-03 by Robby O Donnel  [send email]
Awful internet
Complaint Rating:  0 % with 0 votes
Unfortunately I've had this service for over two but I have no choice. (Well I do but). I'm running a eBay /web base business and dial wont cut it. The problem I have is that I pay $70.00 per month for browsing. If I wont to download any large updates I have to do it at 3am, and sometimes...
Comments United States Internet Services

Hughes.net Satellite Internet

Posted: 2008-09-20 by Rural Vermonter  [send email]
FAP Ripoff!
Complaint Rating:  100 % with 1 votes
We live in a rural part of the state that provides no other internet connectivity, and have been stuck with DirecWay's being swallowed by Hughes.net. Without appropriate notification, Hughes.net enabled what they call a Fair Access Policy, but there is nothing fair about it.
Comments United States Internet Providers

Hughes Net

Posted: 2008-10-31 by Foxy Foxsauce  [send email]
Bad service
Complaint Rating:  0 % with 0 votes
My husband got tranfered to Texas from Illinois. We are curretly with hughes Net Internet service. We Told them we couldn't have a satalite service where we are they don't like satalite dishes in the home accociation. Cable only. We asked hughes net to waive the shut off fee. And they...
Comments United States Products & Services

HughsNet Satellite Broadband

Posted: 2008-12-10 by   Hughes Internet Customer
exceptionally painful
Complaint Rating:  100 % with 3 votes
If you need satellite internet and want PAIN, real unbeleavable hear-tearing Pain, get Hughes. The neighbors had it but by the time I installed it they had stopped theirs. After setting it up the technician asked me to set up my own e-mail - he doesnt have time, it takes too long... Asked him...
Comments United States Internet Providers

GTXpress101

Posted: 2008-12-29 by   Bruce Lutz
cookbooks
Complaint Rating:  0 % with 0 votes
I have tried to send the cookbooks back last time and cancel the items as I did not order them and do not appreciate my credit card being used against my requests. I will be returning this selection also and would appreciate not receiving any more and also a credit on my credit card.
Acc...
Comments United States Books

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