Complaint Rating:

This is an account of my troubles with HSBC Auto Finance following my corporate relocation with MNC to Asia in August, 2006. Given HSBC’s global footprint and slogan “The World’s Local Bank,” I would have expected far better understanding of the needs of expatriates....

Complaint Rating:

This is an account of my troubles with HSBC Auto Finance following my corporate relocation with MNC to Asia in August, 2006. Given HSBC’s global footprint and slogan “The World’s Local Bank,” I would have expected far better understanding of the needs of expatriates....

Complaint Rating:

I bought my truck 6 months ago, had to register it in Feb .but could not because this company has not got there paper work straight, I have called them every day for the mmonths. I get different bullcrap stories every time, I’m very pissed off I paid 15000 for this truck I would have stayed...

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After having my last four cars financed through HSBC over the period of about 13 years, HSBC repossessed my car for not paying my note after 2 months. I decided I couldn't afford the notes so it was a blessing. In any case, I have been paying the collection agency the balance, on time for...

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I have also been struggling with this auto company. Received letter stating they are available to assist me anytime during the week. I phoned them numerous times May 13th and each time a recording came on stating "no one is available to take your call at this time, please try your call...

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I am really upset because I have been attempting to call the HSBC main number for a week now with no avail.., ...The number I call is the 1-800-418-1888 and when I punch in my account # and hit option 2 afterwards, the automated operator responds and says the office is now closed. Terrible customer...

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Recently someone from HSBC, JoeJackson, has been calling my home number and leaving a message marked urgent. I called back several times to see why they keep calling and can't get through. I finally called the HSBC Finance number, explained the situation and they put me thru to Joe Jackson....

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Unbelievable - you pay your car note. You next to the last one after 7 years and they cash it and do not post. Then harass you constantly via telephone. People that do not speak English! What a farce! Go anywhere else for your auto loan - these people are a rip off!!!

Rude. Learn...

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WEVE BEEN MAKING CAR PAYMENTS PRETTY STEADILY TO THIS COMPANY OF $200 to $250 each month We missed 2 months not in a row but over the past 5 yrs and they keep on threatning to repo the car. This car is 10 yrs old been in a car accident Some truck hit us because driver was talking on phone caused...

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When my Chevy van broke down with expensive transmission troubles in 2004, my sister suggested instead of paying for a new transmission to try to trade in my van for a newer vehicle. At first I thought this could be a good thing, I could get a newer vehicle, make payments to re-establish my...

Complaint Rating:

Hsbc should be ashamed of themselves but we all know that they are not. Everytime I call I get the automated system that goes around and around and never gives you a live person. Then when they call you it is someone who does not clearly speak English. I do not know the names of the people I...

Complaint Rating:

When my Chevy van broke down with expensive transmission troubles in 2004, my sister suggested instead of paying for a new transmission to try to trade in my van for a newer vehicle. At first I thought this could be a good thing, I could get a newer vehicle, make payments to re-establish my...