Complaint Rating:

Today I went to the Hollywood Video located right up the road from where I live like I usually do (almost weekly) and will never go there again.

First we were told that had over $8 in late fees from some things that we rented at least 2 months ago. I am never late with my movie...

Complaint Rating:

Use two video stores and returned videos in on time, but wrong store. These are two California franchises (Antelope and Citrus Heights) Been a long-time customer and accounts have addresses and phone. Neither called or wrote late notice. Hadn't rented videos there for 45 days, so when we...