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gtservicing.com Consumer Complaints & Reviews

Green Tree Servicing - Cancelled their insurance and got my own

Posted:    Valerie
Complaint Rating:  100 % with 4 votes
In June 2008 I cancelled the insurance on my mobile home with Greentree Servicing. I purchased my own insurance.

They show on their paper work the name of my new insurance company. They told me over the phone what my house payment would be minus the insurance.

I...
Complaint comments Comments Complaint country United States Complaint category Home Insurance / Warranty

Green Tree Servicing - Scam and fraud

Posted:    Tiffany Petty
Complaint Rating:  82 % with 11 votes
I told them to stop a ach payment they said they would. I told them I did not have the money in the bank due to my husbands wallet being stolen. They still ran it without my permission caused nsf on my account....
Complaint comments Comments Complaint country United States, Texas Complaint category Mortgage Companies

Green Tree Servicing - Rip off

Posted:    Valerie
Complaint Rating:  100 % with 14 votes
We bought our doublewide in July 1997, making this year 11 years we have had our home. It was financed through Green Tree at that time, payments were $448.80. In 1998, we refinanced at $68, 400, making the payment $679.97 through Southern Atlantic then sold to Conseco, then a few years later...
Complaint comments Comments Complaint country United States, Illinois, Palatine Complaint category Mortgage Companies

Green Tree Servicing - Unethical business practices; Illegal collection activities

Posted:    Tides
Complaint Rating:  96 % with 49 votes
As of this entry, I am currently a customer (victim of) Green Tree Servicing, LLC. Here's my breif "Green Tree Story". In 1999, my young family of 3 (myself, wife & small child) found what we believed to be a home that we could afford on what little income we had. We purchased...
Complaint comments Comments Complaint country United States, Florida, Jacksonville Complaint category Mortgage Companies

Greentree Financial - Fraud and cheating

Posted:    Valerie
Complaint Rating:  78 % with 9 votes
Greentree Financial as been my mortgage company for 14 years. After having been divorced 4 years into the loan and raising children as a single mother, I have made payments late frequently. Greentree has been continually harassing. To the extreme.

I have had clients of mine called...
Complaint comments Comments Complaint country United States Complaint category Loans

Greentree Financial - Terrible experience

Posted:    Allise
Complaint Rating:  100 % with 6 votes
Greentree Financial as been my mortgage company for 14 years. After having been divorced 4 years into the loan and raising children as a single mother, I have made payments late frequently. Greentree has been continually harassing. To the extreme.

I have had clients of mine called...
Complaint comments Comments Complaint country United States Complaint category Loans

Greentree Servicing - Awful service

Posted:    Jason
Complaint Rating:  80 % with 5 votes
My loan was sold to Greentree from Conseco about 6.5 years ago and since then it has been a nightmare to deal with these people. If you are behind they will use every tactic in the book to try to embarrass or getting a hold of you. They have called neighbors and other people i work with. The...
Complaint comments Comments Complaint country United States Complaint category Mortgage Companies

GreenTree - holding check

Posted:    Don
Complaint Rating:  100 % with 7 votes
On the 24 Febuary 2009 I sent green tree a check for final payoff.
On the 9 march I checked the webb site to find out if any action had been taken and to my surprise none.
I called the company aprroximately 6 pm on the 9th. Their service representative STEVE said that they received...
Complaint comments Comments Complaint country United States, South Dakota, Rapid City Complaint category Mortgage Companies

Greentree Servicing - Scam charges

Posted:    Zak
Complaint Rating:  100 % with 9 votes
My home loan has been paid off and overpaid by $54500.00 I have contacted them numerous times and all they say is they are researching why the money has not been refunded. It has been forty days since they have received my money. They will not return calls and are not understanding at all. If...
Complaint comments Comments Complaint country United States Complaint category Loans

Green Tree Financial - Awful experience

Posted:    Samuel
Complaint Rating:  50 % with 2 votes
We will be in court soon. They came to my boyfriends house broke in pulled my dog out with a catch pole chased my cats, and said they all were going to the pound to be put down. Thank God I showed up, but the sheriff said I had 1/2 an hour to get what I could then I would be locked out, and...
Complaint comments Comments Complaint country United States Complaint category Products & Services

Green Tree Servicing - Harrassment

Posted:    Heather Rousseau
Complaint Rating:  91 % with 11 votes
I received a phone call on my cell phone from someone representing Green Tree. They said they were calling about my mortgage payment due on the 1st. It was the 7th of the month so the payment is 6 days late, but still within the grace period and not even subject to a last fee until the 15th....
Complaint comments Comments Complaint country United States, Colorado, Jacksonville, Florida Complaint category Loans

Green Tree Servicing - I feel sorry for the front line staff that has to respond to customer complaints due to poor management directive / decisions

Posted:    Esma
Complaint Rating:  100 % with 4 votes
Green Tree customer service is run on the basis of: "if we provide unrealistic response times then no one will bother us". Of course I gest in this statement, but read the following email response, from Green Tree, after I sent an email inquiry:

"Thank you for contacting...
Complaint comments Comments Complaint country United States Complaint category Products & Services

Green Tree Servicing - I would tell everyone never to do business with Greentree or Bank of America

Posted:    Minsenner
Complaint Rating:  100 % with 12 votes
Our mortgage was held by Bank of America and transferred to Greentree. We received a letter from Bank of Amer. re this, but no bill for the March payment from Greentree. INSTEAD Bank of Amer sent their bill for March 1st, so of course we paid to them. Greentree began their calls--They refused...
Complaint comments Comments Complaint country United States Complaint category Mortgage Companies

Green Tree - Dragging feet on short sale & harassment

Posted: 2011-03-18 by    catladydi
Complaint Rating:  100 % with 2 votes
We submitted a short sale in Dec. 2010. In July 2009, a lost job forced my husband and I to live apart for 6 months (he lived in Utah, I stayed in Nevada), and no one would list the house because of the market. He finally got a job in Nevada, but his commute was 100 miles each way. We did this...
Complaint comments Comments Complaint country United States, Minnesota Complaint category Loans

GTServing - disclosure of fees

Posted: 2011-05-14 by    clemba
Complaint Rating:  100 % with 3 votes
Green Tree, a subsidiary of Bank of America, N.A. recently aquired the servicing of my loan. Upon making my first payment via the internet i discovered that because i was scheduling the payment close to the due, still before the due date, i was going to be charged a $12.00 "convience fee"....
Complaint comments Comments Complaint country United States, New Hampshire Complaint category Mortgage Companies

Green Tree LLC - harassment

Posted: 2011-05-14 by    HarassnSD
Complaint Rating:  100 % with 2 votes
I feel your pain and I’m only 3 months into this with Green Tree. This is a second mortgage that in the 4 years of its existence has been shoved off to different lenders… Paramount Equity sold it to Countrywide who unfortunately was taken over by Bank of America… who somehow...
Complaint comments Comments Complaint country United States, Minnesota, St Paul Complaint category Banks

Green Tree Servicing - Thieves, Con Artists and Douchebags

Posted: 2011-07-26 by    N Bliss
Complaint Rating:  67 % with 3 votes
Green Tree Servicing and its many subsidiaries are a scum sucking, low life, bottom feeding company. Their executives are based in MN who sold their soul to devil many years ago. Their employees are ex-cons and people who have been trained in psychological warfare. In a word - do not do any...
Complaint comments Comments Complaint country United States, Minnesota Complaint category Loans

Green Tree - Loan modification

Posted: 2011-10-13 by    greentreesucks
Complaint Rating:  100 % with 2 votes
They are nothing but a vicious loan shark that denys a good customer loan modificatons in their time and need.

P.S. STAY THE HELL AWAY FROM THEM SCUMBAGS!!!...
Complaint comments Comments Complaint country United States, Georgia, Kennesaw Complaint category Loans

Green Tree Servicing - Treatment by employee

Posted: 2012-04-18 by    Ursulita35
Complaint Rating:  100 % with 1 votes
This complaint is about an employee by the name of Chris Poorten x 36140. He claims to be a manager in the recovery department of Green Tree Servicing. Today, 4/18/12, I called at approximately 3:48pm to ask questions regarding my accounts that are under investigation for fraud. After being...
Complaint comments Comments Complaint country United States Complaint category Loans

Greentree Servicing - Mortgage Harrassment

Posted: 2012-09-03 by    homeownerce
Complaint Rating:  100 % with 8 votes
Harrassing phone calls begin on the 2nd & 3rd day of the month, sometimes 5-6 calls per day. Representatives are rude, disrespectful and just plain nasty. Payments sent by bank Billpay during the first week of the month are still charged a late fee and Greentree says they do not receive until...
Complaint comments Comments Complaint country United States, South Dakota, Rapid City Complaint category Loans

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