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Complaints in gtl.net

Global Tel Link

Posted: 2008-08-28 by Latoya  [send email]
Customer Service
Complaint Rating:  100 % with 1 votes
I've been using this company for collect calls since they took over MCI, and I must say that the service that I've been receiveing is not commendable at all. From the day that I first opened the account I had difficulties. To open the account they wanted me to fax over a current phone...
Comments United States Telecommunications

Global Tel Link

Posted: 2008-12-10 by   Elizabeth
Fraud and scam
Complaint Rating:  100 % with 3 votes
GTL has several times said they do not allow 3rd party services to connect their calls because it does not comply with all department of correction regulations. This is incorrect. All the 3rd party services strictly adhere to the requirements of a land line, the number's owner information...
Comments United States Telecommunications

Global Tel Link

Posted: 2008-12-16 by   Jean
Fraud and scam
Complaint Rating:  67 % with 3 votes
GTL has several times said they do not allow 3rd party services to connect their calls because it does not comply with all department of correction regulations. This is incorrect. All the 3rd party services strictly adhere to the requirements of a land line, the number's owner information...
Comments United States Telecommunications

Global Tel Link

Posted: 2009-01-04 by   Allen
No customer service
Complaint Rating:  100 % with 5 votes
For anybody else experiencing problems with this company I URGE you to take the route I did and file a report with the better business bureau its very easy you can do it online and you may actually see some results from this ignorant company! They tried to steal $75 credit card payment from...
Comments United States Telecommunications

Global Tel Link

Posted: 2009-03-13 by   Cyara
Terrible experience
Complaint Rating:  0 % with 1 votes
Got three calls today saying an inmate has been trying to contact me. Liars. I won't talk to a inmate and sure won't pay to talk to one....
Comments United States Products & Services

Global Tel Link

Posted: 2009-11-03 by   sac1985
cell phone prepaid calls
Complaint Rating:  0 % with 0 votes
i use my cell phone for my boyfriend to call my phone through global tel link... yes they did advice me that if a call is dropped they will not refund the call, but what about when their system says i attempted a 3 way call so they disonnect my call after 5 minutes?? when i first called to make...
Comments United States Other

Global Tel* Link

Posted: 2009-05-01 by   damngtl
Horrible GTL service. Like a Scam!
Complaint Rating:  0 % with 0 votes
the call constantly disconnected even before any conversation starts, was charges $3...so you could be not able to talk for anything and already got charged $3. terrible service!!!
this happens at least 3 times a day, that is $9 charge for nothing. i have to buy $59.9 which $9.9 is convenient...
Comments United States Telecommunications

GTL.....inmate family prepay

Posted: 2009-09-28 by   What happen to my money?
Ripped off $25.00
Complaint Rating:  100 % with 3 votes
The service is bad especially when I have spent around 175.00 with them in the last 4weeks. I called to talk to the representative for the company and was told that I couldn't get a refund. I was not able to talk to a supervisor to correct this matter. I just want to know what happened...
Comments United States Credit Cards

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