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Complaints in gardenerschoice.com

Gardenerschoice.com

Posted: 2008-05-13 by mike gonzales [send email]
Overcharged and did not receive product!
Complaint Rating:  100 % with 3 votes
I ordered 2 tomato trees 3 weeks ago for a total of $15.00. I was charged $125.00 and did not received the plants. Gardeners Choice took the money from my credit card account....
Comments United States Home & Garden

Gardener's Choice

Posted: 2008-04-11 by Lee Cocis [send email]
Reporting fraud on gardener's choice!
Complaint Rating:  100 % with 3 votes
I have called many times and emailed to get status on my order. They never responded to email and you cannot ever get to anyone to talk realtime. The customer service phone below, taken off their website is broke. You always get a recording to press 1 to place an order or 2 for customer service....
Comments United States E-Shopping

Gardeners Choice

Posted: 2008-04-23 by Santa [send email]
It is a scam
Complaint Rating:  0 % with 0 votes
I saw a commercial about these supposedly great tomato trees. Ordered the product and I was told I would get 6 tomato plants sent at the right time for planting in my area. Instead, I got 6 tiny peat pots that have a little dirt and a few seeds (some of which spilled in shipping.) A total rip...
Comments United States Home & Garden

Gardenerschoice.com

Posted: 2008-05-05 by Johnnie Highsmith [send email]
Stole my money
Complaint Rating:  100 % with 1 votes
Apr. 4 15 08 I ordered tomato plants gardeners choice did not deliver. I got a very small amount of fertilizer called co, got lied to. This is the united states of America and every one knows including all law enforcement bbb Michigan attr gen why is law enforcement letting gardeners choice...
Comments United States Other

Gardeners Choice

Posted: 2008-05-15 by Mrs. Laufer [send email]
Terrible company!
Complaint Rating:  0 % with 0 votes
Item was purchased via the web, listed as a Strawberry Tree. When they arrived they appeared to be in a dormant state, brown and dry. I was not the only person to buy one to try, and the others all got brown and dry trees Too!...
Comments United States Home & Garden

Gardener's Choice

Posted: 2008-06-03 by Ethel Fleming [send email]
I've ordered plants not seeds
Complaint Rating:  0 % with 0 votes
I live at 2505 Rocksprings rd Kingsport tn. I saw your ad on TV I called and ordered tree tomatoes all I got were seeds. I was told I would get tomato plants not seeds. I was told I would have tomatoes by the fourth of July. Not with seeds. I want t know where my tomato plants are. Please make...
Comments United States Home & Garden

Gardeners' Choice

Posted: 2008-06-03 by Christy [send email]
Never received anything
Complaint Rating:  0 % with 0 votes
I bought two tomato planters for a birthday present in the beginning of April. I waited for weeks, trying to call and email the company. I have never received any response and none of the phone numbers for customer service even lead anywhere. BEWARE...don't buy at Gardener's Choice....
Comments United States Home & Garden

Gardener's Choice

Posted: 2008-06-03 by Vera Roby [send email]
No communication available
Complaint Rating:  0 % with 0 votes
I have tried to contact them by phone to no avail, even e-mails won't go through. They sure do have some protective armour, except for accepting orders. Their phones are always busy, click 2 for customer service, which is always busy, click 1 to place an order and there is no problem connecting...
Comments United States Home & Garden

Gardners Choice

Posted: 2008-06-05 by Shelly Camiener [send email]
Non receipt of order
Complaint Rating:  0 % with 0 votes
On May 11, 2998, I ordered 4 Topsy Turvey Tomato Hangers. It is June6, 2008, and I have still not received my order. I sent customer service two emails to inquire on the status of my order, and stilo have not gotten a response. I have called the customer service number, and once I choose to...
Comments United States Airlines

Gardeners Choice

Posted: 2008-06-06 by Eli Oppenheimer [send email]
Poor service
Complaint Rating:  0 % with 0 votes
What I'm pasting below is a copy of my complaint to the Better Business Bureau. It doesn't begin to outline everything, but it hits the main points. I would suggest that any of you who are having problems with this company (and there seem to be many) go to www.bbb.org and file your...
Comments United States Home & Garden

Gardeners Choice

Posted: 2008-06-09 by Miller [send email]
Terrible service
Complaint Rating:  0 % with 0 votes
Gardener’s choice delivered a small fraction of the products I ordered. Various attempts were made to

contact via Email and phone. Products were guaranteed to arrive before planting season on May 31st and did not. My credit card was billed for entire amount and I requested...
Comments United States Home & Garden

Gardener's Choice

Posted: 2008-06-11 by George [send email]
Shipping charges
Complaint Rating:  0 % with 0 votes
Do not deal with this company! A lot of complaints about dead plants, un-shipped orders, etc. My complaint is that they are sending each item separately and charging my card an exorbitant shipping rate each time: piece meal shipping rip off. Each time they send me one part of my original order,...
Comments United States Online Scams

Gardener's Choice

Posted: 2008-07-01 by jerry patey [send email]
No refund on order
Complaint Rating:  0 % with 0 votes
I forwarded them a check for an order and heard nothing for 5 weeks then i received a letter saying i still owed money which i did not. I canceled the order and asked for a refund by e-mail x2 and by letter. This was in 3-08 and i still have had no reply.n a previous order i ordered tomato plants...
Comments United States Scam & Fake Checks

Gardeners Choice

Posted: 2008-07-17 by Johnson [send email]
Took money no order
Complaint Rating:  0 % with 0 votes
Mailed order April 9 2008. Cannot contact this co. they have my money I have no order this is July 16 2008. They do not return email. No answer phone. This is an unreliable co. it is to late here to put out the plants I ordered. Gardener’s choice is the nursery and my order is 2 tree tomatoes...
Comments United States Home & Garden

Gardners Choice

Posted: 2008-07-26 by Joanne Mathews [send email]
Not what we ordered
Complaint Rating:  0 % with 0 votes
We ordered one (1) five pound bag of grass seed and received five(5) five pound bags of grass seed and other bags that we didn't order. What was supposed to cost us $39.95 cost us $267.45. We just received our bank statement and found out. They did not send any invoice and we can't...
Comments United States Unauthorized Charges

Grass Seed-Quick Lawn

Posted: 2008-08-21 by Denise [send email]
Overcharged My Account
Complaint Rating:  100 % with 1 votes
I ordered the quicklawn product from a commercial I saw on TV in July of 2008. I was on my cell phone at the time. The grass was supposed to cost 39.95. I believe. There was no person to speak to just an automated service. After I placed my order, for what I thought would be one bag (2 if you...
Comments United States Home & Garden

Gardners Choice

Posted: 2008-09-23 by Megan Pex [send email]
Terrible customer service
Complaint Rating:  0 % with 0 votes
I will turn them into the BBB and the States Attorney for double charging me with no refunds yet in TWO months. Customer service tells you lies IF they even answer the phone, which they are good at NOT doing. I got thru twice and was told the same batch of lies, so now I will let my attorney...
Comments United States Home & Garden

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