Complaint Rating:

I am so surprised with the cancellation of this order. I had spoken on Phone to the Outpost's rep on Sunday Oct 15, 2006 for refunding the shipping fees as the order was supposed to be shipped free. At that time not only she had removed the shipping fee but also she had confirmed the availability...

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It is a simple thing - I ordered a cable that was essential to retrieving data I needed for work and specifically asked for Saturday delivery (I was working all weekend). They failed to deliver and frankly, appeared to could have cared less.

They did refund the money (once it...

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I would like you to know one thing first. To me, officially Fry's has the worst costumer service I have ever received anywhere.

For the kind of attitude I received, Fry's will never get mine or my friends' businesses again. I will make sure to tell all the people...

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On 5/21/08, my computer's power was suddenly off. I brought my computer to Fry's repair center for check out at priority service.

After 6 days of painful waiting and $678.86 - ($364.87 refunded) spending on the repairing + (software and harddrive after my harddrive...

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Purchased a HP 20" screen laptop on Dec 17, 2007 at the Fry’s store in Fountain Valley, California, with an extended Fry's warranty... I submitted the laptop for repairs under my extended service warranty on March 5, 2008 to the Fry’s service repair in Fountain Valley,...

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After more than two months, 9/8/2007 to present (11/1/6/2007), I'm still waiting for the return or replacement of my Garmin Nuvi 350 from Fry's Electronics' service department. Numerous calls and in-store visits didn't help. The service reps are probably the rudest, in...

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On Memorial Day weekend, I went to Frys to look at Samsung ln52a750 TV. It was on sale for 2500. It was a great price, but they were out of stock so I asked for a raincheck. The sales person creates one for me and wrote down the number for me on his card. I asked if I should get a copy and they...

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I bought a laptop from Fry's.com a couple of days back using my father-in-law's credit card. He is visiting US and wanted to get a reasonably priced laptop. While making the purchase online, we gave all the details (credit card info, billing address etc.). However, the next day I got...

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I purchased a Phillips Magnavox TV from Frys on Northwest Highway in Dallas about 4 years ago with a 3 year warranty. From Day 1 I had problems with the convergence and had someone set it upon install and come out again a year later. I was told I would be charged in the future because I could...