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I placed an order online with FotoConnection.com. The next day we called to confirm that the item was in stock and after waiting on hold for 2-1/2 hours we hung up and began researching this company online. We found tons of complaints about this company on resellerratings.com. We became alarmed...

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My girlfriend ordered a $154 Sony camera. She received an email stating that we needed to call back. That's when the "customer service" rep, SAM, proceeded to upsell her on a battery and a variety of other stuff. When she just told SAM to cancel, he threatened her with other charges...

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We purchased a SONY camcorder from this company. The sales guy who sold it to my husband talked him into purchasing a special "package". When we received our camcorder, we were shorted on what we were to get. They were to give us 2 batteries and only gave us one. We were also told...

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These guys are rip off artists; they advertise low prices, but don't deliver. Then they call you and try to sell you junk; I wanted 2 day shipping and not only did they not ship in 2 days; they didn't ship at all and then called and try to sell other stuff, and I doubt they had the...

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This company already cheated us out of a battery on our original order. I kept on emailing them over and over until Joe Grant agreed to send me my battery. I had to pay the $14.95 shipping. When I got the battery, it was NOT the one we agreed on and it was a generic battery that required a cable...

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I made the mistake to go online to buy a digital camera to replace a stolen one. What a world! I found on google search engine fotoconnection.com to have the camera that I was looking for at an attractive price. Once in fotoconnection.com I checked carefully the content of the purchase, so I...

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If you want to take real action against fotoconnection.com contact the NY State Attorneys office and use this handy link to their complaint form. It will take you two minutes:

http://www.oag.state.ny.us/online_forms/complaint_alert.jsp

FotoConnection
P.O....

Complaint Rating:

I've had an ongoing negative experience with fotoconnection. I placed an order, a fellow called trying to upsell me (he had left a message on my voicemail stating we should call him so he can tell us a tracking number and make sure we will be home to sign for the package). He stated the...

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Ordered new tv aqous 46inch d62u turned out it was refurbished+ charged to much for shipping. They suck!...

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I ordered two cameras online, but received and email that I had to call Victor in order for this order to be processed.
Instead he called me and tried to push additional items that were on special and that the camera did not have memory. I already knew that, but he insisted. I told...

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Fotoconnection.com stole my money, never delivered the product I ordered, I called I either got cursed out, hung up on or simply placed on hold. I paid 50.00 overnight shipping and was told it was scheduled to be delivered on 05-02-08 order was placed on 04-29-08. I asked for a tracking number,...

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WHERE DO I BEGIN?? My only hopes in writing this review is that prospective buyers read this first and AVOID, and I mean AVOID FOTO CONNECTION. I was in need of 2 digital cameras as Christmas gifts for my children. After doing my research I stumbled across the fotoconnection.com website. I was...

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They also go by The New Connection. Everything the other people said is true. They do not send what they state in their add. Everyprice.com has been contacted in addition to NY Better Business Bureau and Casio.com

The item I ordered was a casio digital ex-s880 camera. The description...

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I have a complaint against the company FotoConnection.com.

I called the company to place an order for a Sony A700 digital camera. The saleperson Jason informed me that all manual and internal instructions on their body only cameras are in Chinese, Japanese or French. But...

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Hi,
I asked a friend to purchase a camera for me as www.fotoconnection.com does not accept international credit cards.
Their website offers a seemingly great deal as you will see from the link. http://www.fotoconnection.com/p72218-panasonic-dmc-fz18k-black-package-1-uv-filter.html...

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Well, having had a bad experience with another online retailer I went looking for another Rebel EOS XTi body. I ran across FotoConnection, and saw the price of $449.00 for the body and went hmmm.

I called up and asked if the item was in stock. Yes it is. YEAH! I asked the current...

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They offered a good price and "free shipping" on a Weber S-650 grill. I ordered it and checked "ground drop" for delivery. I got an email to call them to confirm the order. They said I made a mistake, that anything over 70# cannot be ground dropped, it must be "truck...

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FotoConnection will offer a price on the camera or whatever that makes them first on list for cheapest price. But the reality is their not. In my case they called on my order and suggested the battery that came with my Lumix tz5 was woefully lacking in capacity and took 12hrs to charge but for...

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I ordered a camera, supposedly in stock. Moments after ordering, a salesperson called to try and sell me the battery that goes with the camera. I told him I did not need a battery, that online at their website, it said that a battery was included "in the box". Then he tried to sell...

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Beware of bait and switch, outright lies about products and additional fees that they add to your order AFTER confirming it by telephone!!!

Report this sham store to the New York ATTORNEY GENERAL'S OFFICE AT THE WEB ADDRESS BELOW:

http://www.oag.state.ny.us/online_forms/complaint_alert.jsp