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I was working for this company for about a while, and all of the sudden they made a doping test and they told me I came out positive, which I was really sure I wasn't and then they just fired me, we worked for an outsourced part of the company for 3 dollars per hour, stressed out as ***,...

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Very bad service and incompetence all over the place. They do an extremely poor job with follow up and documenting their service tickets. The reps sometimes don't make any notes about your calls! I am now on my second claim and see the same pattern repeated. The first time I was without...

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DO NOT DO BUSINESS WITH THIS COMPANY. We have had a home buyers warranty through this company for almost three years and it has been a nightmare. We have had multiple claims... one for our oven, and several plumbing issues. Each time they try to fix with bandied repairs to try to make them work...

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So in July my dishwasher broke. The very next day after I called to report it a technician was at my house. They explained the pump was broken. It would take a day to get the part in and the dishwasher should be repaired within a week. Didn't happen. I called every day, sometimes more than...

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This company is staffed by incompetent bozos. This story is the last straw:

They incorrectly charged me TWICE for monthly premiums on the home warranty for at least 3 months that I'm aware of. I originally only noticed it on the current credit card bill and filed a dispute...

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I submitted my claim May 29, and here it is July 30, and I still have NO WALL OVEN!!! The CUSTOMER SERVICE does not exist. They have people answering phones (after you wait for 15+ minutes) who don't help you, they just talk to you for a few seconds, get your name, address, and appliance...

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NEVER DO BUSINESS WITH THIS COMPANY!!! 4 plumbers visits and an electrician visit and I still don’t have hot water after over a month from the initial claim filing. Now they are saying that the unit was installed improperly outdoors and wasn’t maintained, but I checked the tankless...

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I have been without A/C for two weeks. Temperatures have been upper 80's, this week 90's and will be 100's by tomorrow. Apparently, the part needed is not available and First American says they are trying to find the part. 2 weeks is unacceptable. Additionally, I am a renter my...

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The service provided by this company both in repairs and customer service is horrible! There are endless exclusions that are not revealed until the scope of the repair is established. For example, they do not repair drywall or other "access" areas to pre-repair condition - rough...