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Complaints in fax.com

eFax.com

Posted: 2008-06-23 by ALEIDA CORTES  [send email]
Unauthorized carges
Complaint Rating:  0 % with 0 votes
I canceled this account THREE TIMES. I called them again, asked them why I was being billed for service I canceled 3 times. They stated that they gave me another trial period of 2 months and I was supposed to call to cancel. I explained that I was not informed of this and I wanted my $16.95...
Comments United States Unauthorized Charges

eFax.com

Posted: 2008-06-26 by Ben Over  [send email]
Beware of canceling
Complaint Rating:  100 % with 2 votes
Beware of E-Fax! If you want to cancel your service they will make it extremely difficult. They will trick you into thinking you have canceled your service when in fact it hasn't been canceled! You will continue to be billed for unused service. When you contact them back again about canceling...
Comments United States Telecommunications

Equifax

Posted: 2008-07-24 by cindy  [send email]
Withdrew money from my acct.
Complaint Rating:  100 % with 1 votes
Withdrew money from my checking acct. without my permission, 24.95. Had to close acct. and open new one. Beware people!...
Comments United States Unauthorized Charges

Equifax

Posted: 2009-07-02 by   Cristof
Terrible company
Complaint Rating:  0 % with 0 votes
I signed up for equifax credit watch. I specifically asked for one month only. I was not told that I needed to call to cancel. As soon as I found out that I was charged a second month, I called to cancel and was told that I was going to get a reund. Months passed. I did not see any refund. So,...
Comments United States Products & Services

Equifax

Posted: 2009-08-28 by   Alici a Flanders
Refused to cancel purchace made by mistake
Complaint Rating:  100 % with 1 votes
While trying to get a copy of my credit report, I initially had difficulty logging in after providing them my credit card information and called Equifax support to resolve the problem. In retrospect the person was more of a sales person than tech support. He advised me to purchase the Score...
Comments United States Credit Report Websites

SmartFax.com

Posted: 2007-11-27 by Unsatisfied Customer  [send email]
SmartFax.com is stupid and sloppy service
Complaint Rating:  100 % with 1 votes
Earlier in 2007, I had tried SmartFax and had also had my toll free number transferred to SmartFax from uReach. After using Smartfax for a while, I decided that I did not like the features and would use SmartFax for high volume fax projects only, so in August, I initiated a transfer request...
Comments United States Internet Services

J2eFax Plus

Posted: 2008-01-09 by M. Nelson  [send email]
Credit card fraud
Complaint Rating:  100 % with 1 votes
A charge of $179.50 appeared on my credit card for a company I never heard of. I called the company in question from the number displayed on the charge my credit card company supplied. A lady named Vanessa with a foreign accent offered to cancel the charge and gave me a confirmation number,...
Comments United States Unauthorized Charges

Equifax Report Monitoring

Posted: 2008-02-09 by Barbara  [send email]
Website does not allow you to cancel your order
Complaint Rating:  100 % with 5 votes
Equifax report monitoring, I have been on hold with them for over 20 minutes, their website does not allow you to cancel your order, there is no way to figure out what plan is what, it feel like everything is a trick to get you to buy more additional products....
Comments United States Business & Finances

CarFax

Posted: 2008-04-11 by Johnson  [send email]
CarFax false advertisement for unlimited use
Complaint Rating:  100 % with 4 votes
Consumer be aware: CarFax advertises to all consumers for no discrimination unlimited number of carfaxes for personal use for one month for $29.99. This is a false advertisement since once you log in and you obtain a relatively fair number they deactivate your account. In my case, I subscribed...
Comments United States Cars, Parts & Vehicles

GAAP

Posted: 2008-06-03 by Renuka  [send email]
No tax refund neither any proof of filing
Complaint Rating:  67 % with 3 votes
I had filed my taxes for the year 2007 through these people. The consultant: Iqbal Haqim informed me that I would get a couple of thousands back as my refund. All this happened in the month of February 2008. If all had gone well I would have got back my money by now. I had to travel back to...
Comments United States Tax Services

eFax

Posted: 2008-08-14 by Charlene Harris  [send email]
Bad service
Complaint Rating:  100 % with 5 votes
I canceled my account because they kept raising the rates, and were getting significantly more expensive than the competition. I called them a couple times and asked if they could offer a better deal. Each time I spoke with english language challenged representatives. They were difficult to...
Comments United States Products & Services

eFax

Posted: 2009-06-15 by   Kester S.
Theyre a bunch of scam artists
Complaint Rating:  100 % with 2 votes
I ordered the "free" trial and they billed my credit card anywayfor their nomal monthly fee. I tried to cancel and was given the runaround by some clown who couldnt even speak english. Don't do business with them....
Comments United States Scam & Fake Checks

eFax

Posted: 2009-06-24 by   Arnold
Online scam
Complaint Rating:  100 % with 5 votes
It's nearly impossible to cancel eFax. After 5 years as a customer and 2 years of no use I called an requested to cancel the eFax service. I got the run around -had to call long distance to a non 800 number was transfered 3 times ended up with some global service outfit in France i think...
Comments United States Online Scams

eFax

Posted: 2009-08-27 by   scout50
Customer Service
Complaint Rating:  100 % with 1 votes
These people have the absolute worst customer service. Was switched over to them from Call Wave. In less than one month - can't get an invoice in order to document the monthly charge to my credit card. Can't get decent customer service. First level customer service rep can't help...
Comments United States Internet Services

eFax

Posted: 2009-11-20 by   Margot Winters
not in service?
Complaint Rating:  0 % with 0 votes
Is eFax gone?
I have pre-paid and have used their service for a long time. Now I need to send a fax within the next half hour and it seems their website is down and their Messenger tool doesn't recognize my login. Does anyone know if they are still in business?...
Comments United States Bad Business Partners

SmartFax Email to Fax Services

Posted: 2008-07-27 by Michele  [send email]
Service
Complaint Rating:  0 % with 0 votes
The first issue is that the fax service faileed to send 3 individual faxes of a resume. I was told by Michael that the system administrator was working on the issue. I sent a 4th fax and received a confirmation of delivery. I did not for the first 3. That was when I contacted their live chat...
Comments United States Internet Services

GAAP Accounting and Tax Services Inc

Posted: 2008-09-23 by Srini  [send email]
No response and no copy of tax return
Complaint Rating:  100 % with 3 votes
I am not able to get hold of Mr.Iqbal Haqim of GAAP Accounting and Tax Services Inc, who filed
my tax returns for the yar 2007. I have been trying for last two months, calling, emailing and faxing without any success. I want to get hold of my copy of tax return and do not know how to...
Comments United States Tax Services

GAAP Accounting and Tax Services Inc

Posted: 2009-04-16 by   looks
TAX FRAUD
Complaint Rating:  0 % with 0 votes
ABUSIVE TAX PREPARER & TAX FRAUD -
- False exemptions and Deductions
- charges on % basis for tax filing ; charges 400$ for simple returns
- They filed a single status for a married person; when asked they say it is for maximum return.
- no reply if you find...
Comments United States Tax Services

SmartFax

Posted: 2009-03-19 by   M. Nicholas
billing scam
Complaint Rating:  0 % with 0 votes
Dear ladies and gentlemen,

I had used smartfax as a FREE online fax service a couple of years ago in 2004. I didn't even have to cancel, since my free service was automatically discontinued in 2005 and the number was deactivated. I NEVER upgraded. Now they send me a bill...
Comments United States Scam & Fake Checks

Matter Of Fax

Posted: 2008-11-25 by Max Pin  [send email]
Fraudulent company
Complaint Rating:  100 % with 1 votes
3 months ago I ordered a replacement lamp for my projector. I was told I would have it in 2 to 3 weeks, finally after a month it was shipped. When I tried to install the lamp, I found that they had shipped the wrong product. I sent it back to them using UPS, I had UPS email them the tracking...
Comments United States Movement & Delivery

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