Complaint Rating:

On March 6, 2008, my partner Brian, had an appointment at EGW in Denver. He had, in hand EGW's current ad listing a price of $129, which was to include: A three (3) month supply of Accuview contacts.

One (1) pair of prescription glasses,
One (1) pair of non-prescription...

Complaint Rating:

The eyeglass world in Louisville ***!! I have never experienced such poor service. They were willing to take my $500 at the store, but when I failed to receive my contacts, they said a refund could only be issued through "corporate". They said contacts would be in 2 weeks and after...

Complaint Rating:

Eyeglass World is a POOR EXCUSE of a company and should be PUT OUT OF BUSINESS. I purchased glasses over 2 months ago and was told to allow 3 weeks...never received call and when I called, I was told that because of my strong prescription I had to select new frames from the selection THEY CHOSE,...

Complaint Rating:

I bought a pair of glasses with Transitions lenses here in Mobile on May 6, 2008 -- they were charged to my credit card that very day. I was told it would take approximately 14 days for them to be ready. I called after a week and after two weeks and they were not ready. After three weeks I was...

Complaint Rating:

I went for an eye exam on June 19, 2008 at the EyeGlass World location at 44 E. Grand avenue in Chicago, and ordered a pair of glasses. The total price was about $275, and they said that it would take about 10 days to deliver the glasses.

I decided to charge the glasses, but since...

Complaint Rating:

Here is my letter sent to corporate and my cc is denying their charge:
This is a receipt for the mail you sent to
<customerservicevch@eyeglassworld.com> at 8/5/2008 10:03 AM

This receipt verifies that the message has been displayed on the recipient's computer...